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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

List of Interactive SPares Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Fantic Manufacturing 270 $30M Italy Interactive SPares Interactive SPares Inventory Management 2018 n/a
In 2018, Fantic implemented Interactive SPares as a digital after-sales portal for spare parts and service management. Interactive SPares, classified under Inventory Management, was introduced to centralize parts workflows and to formalize warranty and claims processes across the company. The implementation used the Interactive Spares parts-management module together with warranty and claims handling capabilities, and it was configured to support catalog-driven parts ordering, parts lifecycle tracking, and service order linkage. Interactive Spares was used to digitize service management workflows, enabling structured part reservations, order creation, and status tracking within a single application platform. Operationally the deployment targeted after-sales, service, and spare parts teams, consolidating activities that had been handled through manual and phone-based channels into a unified digital portal. The scope emphasized centralized inventory visibility and coordinated service parts fulfillment rather than bespoke integrations, with the application serving as the transactional hub for parts and claims handling. Governance for the rollout focused on standardizing parts and warranty workflows and aligning service desk procedures to the Interactive Spares configuration, accompanied by role-based access and process documentation to support operational adoption. The result was a consolidated digital process for spare parts and warranty management driven by the Interactive Spares Inventory Management implementation.
Lind Jensens Maskinfabrik Manufacturing 150 $20M Denmark Interactive SPares Interactive SPares Inventory Management 2023 n/a
In 2023, Lind Jensens Maskinfabrik implemented Interactive SPares to digitize spare parts sales and after sales service management for its hydraulic cylinder business in Denmark. Interactive SPares is deployed as an Inventory Management platform focused on catalog browsing, ERP synchronized stock visibility, and order management to support parts sales and field service workflows. The implementation configured Interactive SPares to provide a searchable spare parts catalog, SKU level stock visibility, and integrated order capture for parts and service orders. Inventory Management capabilities were aligned with sales and service processes to link catalog items to service cases and to standardize part ordering and fulfillment across the organization. ERP synchronization was a core integration, driving stock levels and order status updates between Interactive SPares and the company ERP, ensuring orders placed through the parts catalog reflect ERP stock and procurement flows. Operational scope covered spare parts sales and after sales service teams within the hydraulic cylinder business in Denmark, with the rollout emphasizing digitized catalog browsing, ERP synced stock and orders, and faster service responses as an explicit outcome.
Sacmi Imola Manufacturing 1082 $400M Italy Interactive SPares Interactive SPares Inventory Management 2023 n/a
In 2023, Sacmi Imola deployed Interactive Spares on its latest generation high pressure casting equipment in Italy. The deployment made Interactive Spares standard across new high pressure casting machines at Sacmi Imola, embedding the Inventory Management application directly at the machine level. Interactive Spares provides operator facing parts identification and in situ order generation from the machine HMI, and it also extends to technical manuals, fault signal visibility, and maintenance schedules. As an Inventory Management application Interactive Spares centralizes the spare parts catalog and ordering workflows so operators can initiate parts requests from the HMI while referencing manuals and scheduled maintenance tasks. Operational coverage is focused on machine operators and maintenance teams on site in Italy, shifting spare parts ordering and maintenance planning into machine level workflows. The rollout standardized spare parts service on the latest generation equipment and aligned fault signals with maintenance schedules and parts ordering to streamline spare parts handling and maintenance coordination.
Technogym Manufacturing 2693 $1.1B Italy Interactive SPares Interactive SPares Inventory Management 2020 n/a
In 2020, Technogym implemented Interactive Spares as an Inventory Management application to support its global After Sales network and catalog administration. The deployment targeted spare parts cataloguing, distribution and support workflows for Technogym’s service operations across fitness clubs, spas, rehab centres and professional facilities. Interactive Spares was configured to manage code variations and to attach videos and notes to each article, and the system was localized for multiple languages. Functional capabilities implemented include a browser based interactive table viewer that requires no client installation, a shopping cart with multi list and multi currency management, and table and itemized list uploading workflows from Pro/e, delivering catalog creation and visualization without heavy client software. Architecturally the solution emphasized an open database model to enable complete integration with ERP and internal management systems, permitting Technogym to own and query its spare parts data from other applications. Administrators operate the Interactive Spares system from any computer connected to the web, enabling immediate consultation of catalogues and high definition printing for field and partner use across the global support network. Governance and operational control were shifted toward in house management, with Technogym able to independently manage the database and to work with the Interactive Spares development team to tailor application behavior. Rollout occurred in a short timeframe to meet After Sales exigencies, and standard catalog administration workflows were established for multi currency ordering, content updates and item metadata maintenance. Reported outcomes included reduced production and spare parts catalogue distribution costs and an explicit reduction in time, errors and costs associated with spare parts sales. The combination of browser based access, open data integration and catalog automation improved the ability of Technogym and its global support network to share technical information and updates immediately.
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FAQ - APPS RUN THE WORLD Interactive SPares Coverage

Interactive SPares is a Inventory Management solution from Interactive SPares.

Companies worldwide use Interactive SPares, from small firms to large enterprises across 21+ industries.

Organizations such as Technogym, Sacmi Imola, Fantic and Lind Jensens Maskinfabrik are recorded users of Interactive SPares for Inventory Management.

Companies using Interactive SPares are most concentrated in Manufacturing, with adoption spanning over 21 industries.

Companies using Interactive SPares are most concentrated in Italy and Denmark, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Interactive SPares across Americas, EMEA, and APAC.

Companies using Interactive SPares range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 50%, and global enterprises with 10,000+ employees - 0%.

Customers of Interactive SPares include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Interactive SPares customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Inventory Management.