List of Interactive SPares Customers
Forli, 47122,
Italy
Since 2010, our global team of researchers has been studying Interactive SPares customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Interactive SPares for Inventory Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Interactive SPares for Inventory Management include: Technogym, a Italy based Manufacturing organisation with 2693 employees and revenues of $1.07 billion, Sacmi Imola, a Italy based Manufacturing organisation with 1082 employees and revenues of $400.0 million, Fantic, a Italy based Manufacturing organisation with 270 employees and revenues of $30.0 million, Lind Jensens Maskinfabrik, a Denmark based Manufacturing organisation with 150 employees and revenues of $20.0 million and many others.
Contact us if you need a completed and verified list of companies using Interactive SPares, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Interactive SPares customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Fantic | Manufacturing | 270 | $30M | Italy | Interactive SPares | Interactive SPares | Inventory Management | 2018 | n/a |
In 2018, Fantic implemented Interactive SPares as a digital after-sales portal for spare parts and service management. Interactive SPares, classified under Inventory Management, was introduced to centralize parts workflows and to formalize warranty and claims processes across the company.
The implementation used the Interactive Spares parts-management module together with warranty and claims handling capabilities, and it was configured to support catalog-driven parts ordering, parts lifecycle tracking, and service order linkage. Interactive Spares was used to digitize service management workflows, enabling structured part reservations, order creation, and status tracking within a single application platform.
Operationally the deployment targeted after-sales, service, and spare parts teams, consolidating activities that had been handled through manual and phone-based channels into a unified digital portal. The scope emphasized centralized inventory visibility and coordinated service parts fulfillment rather than bespoke integrations, with the application serving as the transactional hub for parts and claims handling.
Governance for the rollout focused on standardizing parts and warranty workflows and aligning service desk procedures to the Interactive Spares configuration, accompanied by role-based access and process documentation to support operational adoption. The result was a consolidated digital process for spare parts and warranty management driven by the Interactive Spares Inventory Management implementation.
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Lind Jensens Maskinfabrik | Manufacturing | 150 | $20M | Denmark | Interactive SPares | Interactive SPares | Inventory Management | 2023 | n/a |
In 2023, Lind Jensens Maskinfabrik implemented Interactive SPares to digitize spare parts sales and after sales service management for its hydraulic cylinder business in Denmark. Interactive SPares is deployed as an Inventory Management platform focused on catalog browsing, ERP synchronized stock visibility, and order management to support parts sales and field service workflows.
The implementation configured Interactive SPares to provide a searchable spare parts catalog, SKU level stock visibility, and integrated order capture for parts and service orders. Inventory Management capabilities were aligned with sales and service processes to link catalog items to service cases and to standardize part ordering and fulfillment across the organization.
ERP synchronization was a core integration, driving stock levels and order status updates between Interactive SPares and the company ERP, ensuring orders placed through the parts catalog reflect ERP stock and procurement flows. Operational scope covered spare parts sales and after sales service teams within the hydraulic cylinder business in Denmark, with the rollout emphasizing digitized catalog browsing, ERP synced stock and orders, and faster service responses as an explicit outcome.
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Sacmi Imola | Manufacturing | 1082 | $400M | Italy | Interactive SPares | Interactive SPares | Inventory Management | 2023 | n/a |
In 2023, Sacmi Imola deployed Interactive Spares on its latest generation high pressure casting equipment in Italy. The deployment made Interactive Spares standard across new high pressure casting machines at Sacmi Imola, embedding the Inventory Management application directly at the machine level.
Interactive Spares provides operator facing parts identification and in situ order generation from the machine HMI, and it also extends to technical manuals, fault signal visibility, and maintenance schedules. As an Inventory Management application Interactive Spares centralizes the spare parts catalog and ordering workflows so operators can initiate parts requests from the HMI while referencing manuals and scheduled maintenance tasks.
Operational coverage is focused on machine operators and maintenance teams on site in Italy, shifting spare parts ordering and maintenance planning into machine level workflows. The rollout standardized spare parts service on the latest generation equipment and aligned fault signals with maintenance schedules and parts ordering to streamline spare parts handling and maintenance coordination.
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Technogym | Manufacturing | 2693 | $1.1B | Italy | Interactive SPares | Interactive SPares | Inventory Management | 2020 | n/a |
In 2020, Technogym implemented Interactive Spares as an Inventory Management application to support its global After Sales network and catalog administration. The deployment targeted spare parts cataloguing, distribution and support workflows for Technogym’s service operations across fitness clubs, spas, rehab centres and professional facilities.
Interactive Spares was configured to manage code variations and to attach videos and notes to each article, and the system was localized for multiple languages. Functional capabilities implemented include a browser based interactive table viewer that requires no client installation, a shopping cart with multi list and multi currency management, and table and itemized list uploading workflows from Pro/e, delivering catalog creation and visualization without heavy client software.
Architecturally the solution emphasized an open database model to enable complete integration with ERP and internal management systems, permitting Technogym to own and query its spare parts data from other applications. Administrators operate the Interactive Spares system from any computer connected to the web, enabling immediate consultation of catalogues and high definition printing for field and partner use across the global support network.
Governance and operational control were shifted toward in house management, with Technogym able to independently manage the database and to work with the Interactive Spares development team to tailor application behavior. Rollout occurred in a short timeframe to meet After Sales exigencies, and standard catalog administration workflows were established for multi currency ordering, content updates and item metadata maintenance.
Reported outcomes included reduced production and spare parts catalogue distribution costs and an explicit reduction in time, errors and costs associated with spare parts sales. The combination of browser based access, open data integration and catalog automation improved the ability of Technogym and its global support network to share technical information and updates immediately.
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