List of Interakt Leads Customers
Haryana, 122002,
India
Since 2010, our global team of researchers has been studying Interakt Leads customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Interakt Leads for Lead Generation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Interakt Leads for Lead Generation include: Bombay Sweet Shop India, a India based Retail organisation with 120 employees and revenues of $11.0 million, Carigar Tools India, a India based Manufacturing organisation with 45 employees and revenues of $4.0 million, Home Canvas India, a India based Retail organisation with 10 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using Interakt Leads, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Interakt Leads customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Bombay Sweet Shop India | Retail | 120 | $11M | India | Interakt | Interakt Leads | Lead Generation | 2020 | n/a | In 2020, Bombay Sweet Shop India implemented Interakt Leads to run WhatsApp led customer engagement and lead capture for its direct to consumer retail business in Mumbai. Interakt Leads was deployed as the core Lead Generation application to orchestrate automated campaign capture and message driven acquisition. Deployment centered on WhatsApp as the primary channel, combining Interakt Leads modules for lead capture, campaign management, CRM oriented contact lists, automated order notifications and abandoned cart recovery. Automation workflows routed incoming WhatsApp enquiries into the Interakt Leads pipeline, tagged customer intent and triggered templated notifications for order confirmations and cart recovery messages. Configuration relied on campaign sequencing and contact segmentation to support repeatable D2C messaging and lead nurturing. The Interakt deployment integrated with Haptik's Boondi chatbot to extend conversational handling, the Boondi bot went live in April 2021 to automate routine WhatsApp interactions and reduce manual handling. Operational coverage included marketing, ecommerce order operations and CRM functions for Bombay Sweet Shop India, supporting customer engagement across online storefront touchpoints. Governance emphasized channel led messaging and notification workflows with Interakt supporting CRM and marketing processes while the Boondi chatbot handled high volume conversational tasks. The Interakt Leads implementation helped scale D2C sales and contributed to roughly 4× revenue growth year on year according to the case study. | |
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Carigar Tools India | Manufacturing | 45 | $4M | India | Interakt | Interakt Leads | Lead Generation | 2021 | n/a | In 2021, Carigar Tools India deployed Interakt Leads in June 2021 to automate WhatsApp marketing, shared inboxes and templated messages as part of a Lead Generation initiative. The implementation was focused on CRM and sales and support processes for the Hyderabad manufacturing site, aligning messaging workflows with order intake and customer query handling. The deployment used Interakt Leads capabilities for lead capture and campaign orchestration, inferred from the case study to include lead capture and campaigns alongside shared inbox and templated messaging configuration. Configuration emphasized WhatsApp marketing flows and standardized response templates to accelerate confirmation of incoming orders and to route messages into a centralized inbox for sales and support agents. Interakt Leads was integrated with Shopify to convert WhatsApp leads into orders, creating a direct messaging to commerce path that connected conversational leads to order processing. Operational performance reported confirming 20 to 50 orders per day and handling 200 to 300 incoming queries over a two month period, reflecting the system handling both front line sales conversion and support volume. Governance centered on centralizing customer messaging and automating templated responses to reduce manual routing, with rollout beginning in June 2021 and scope limited to CRM sales and support processes. The narrative documents an implementation architecture that ties Interakt Leads lead capture and campaign functionality to Shopify order flows, supporting unified conversational commerce and customer response workflows. | |
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Home Canvas India | Retail | 10 | $3M | India | Interakt | Interakt Leads | Lead Generation | 2021 | n/a | In 2021 Home Canvas India implemented Interakt Leads as a Lead Generation solution to shift customer conversations from Instagram to WhatsApp and centralize inbound sales and support traffic. The deployment targeted CRM, support, and marketing workflows for the Bengaluru retailer, with onboarding completed in three to four days and primary operational scope across India. Interakt Leads was configured for lead capture and conversational messaging, creating a shared team inbox and automated notification workflows to shorten response cycles and support abandoned cart recovery. The implementation connected Instagram inbound activity into WhatsApp messaging flows, standardized team routing for a small multi-role team, and established notification-driven response processes to align marketing follow up with customer support handling. |
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