List of Intershop Order Management Customers
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Since 2010, our global team of researchers has been studying Intershop Order Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Intershop Order Management for Order Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Intershop Order Management for Order Management include: Vanderlande, a Netherlands based Manufacturing organisation with 9000 employees and revenues of $2.55 billion, Huisman Equipment, a Netherlands based Manufacturing organisation with 2500 employees and revenues of $650.0 million, Igo Promo Netherlands, a Netherlands based Distribution organisation with 300 employees and revenues of $60.0 million and many others.
Contact us if you need a completed and verified list of companies using Intershop Order Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Intershop Order Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Huisman Equipment | Manufacturing | 2500 | $650M | Netherlands | Intershop | Intershop Order Management | Order Management | 2022 | Fenego | In 2022, Huisman Equipment deployed Intershop Order Management as part of a global Intershop-based service portal named myHuisman. The myHuisman portal provides an online spare parts shop, a technical library and service and ticketing capabilities to support after sales and maintenance for vessel and offshore customers. Intershop Order Management functions as the Order Management component within the portal, handling spare parts ordering, order orchestration, inventory visibility and regional fulfillment workflows. Configured capabilities include product catalog and pricing, cart and checkout, order lifecycle management and inventory reservation, aligning with standard Order Management functional terminology for parts commerce. The implementation was delivered by Fenego and embedded Intershop Order Management into myHuisman to expose catalog, ordering and service ticket data across Huisman service centers and regional fulfillment hubs. The deployment architecture centers on a single customer facing portal with an Order Management layer that provides centralized inventory visibility and routing of fulfillment across sites. Operational scope covers after sales, parts fulfillment and field maintenance functions for vessel and offshore customer accounts, and the technical library and ticketing features support service engineering workflows. The rollout targeted improved parts access and enabling predictive and prescriptive maintenance capabilities by unifying spare parts ordering, inventory visibility and fulfillment processes through Intershop Order Management. | |
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Igo Promo Netherlands | Distribution | 300 | $60M | Netherlands | Intershop | Intershop Order Management | Order Management | 2019 | Fenego | In 2019, Igo Promo Netherlands implemented Intershop Order Management as part of an Intershop Commerce Platform deployment to deliver a multi-store omnichannel B2B and B2C experience across Europe, with implementation partner Fenego leading the project. The implementation positioned Intershop Order Management to serve as the central Order Management capability for the company, supporting commerce orchestration across its European stores. The deployment emphasized order routing, prior-order and quote handling, and fulfillment orchestration, aligning typical Order Management workflows with buyer self-service capabilities and centralized product and customer processes. Intershop Order Management was configured to support multi-store catalog and channel logic, quote to order conversion, and customer portal workflows to improve buyer self-service for both B2B and B2C buyers. Integrations included Microsoft Dynamics AX and Stibo PIM, with Stibo PIM providing centralized product information management and Microsoft Dynamics AX integrated for order lifecycle synchronization and fulfillment execution. Fenego executed the system integration work to connect Intershop Order Management to these enterprise systems, enabling consistent product and customer master data across stores and commerce channels. Governance focused on centralizing product and customer processes across the commerce stack and on operational coordination between e commerce, customer service, and fulfillment teams across Europe. The implementation enabled improved buyer self-service and operational efficiency by consolidating order routing and fulfillment workflows under Intershop Order Management, while leaving inventory, financial posting, and master data responsibilities with the integrated systems. | |
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Vanderlande | Manufacturing | 9000 | $2.6B | Netherlands | Intershop | Intershop Order Management | Order Management | 2020 | Valtech | In 2020, Vanderlande implemented Intershop Order Management to support its spare-parts webshop and after-sales operations. Intershop Order Management serves as the Order Management backbone delivering a My-Fleet view and providing customers access to approximately 200,000 spare items, configured to improve discoverability and conversion for after-sales parts. The deployment included order management and fulfillment capabilities inferred as part of the Intershop solution to handle customer-specific catalogs, inventory visibility, and order processing across Vanderlande's global installed base. Functional workflows were configured for catalog segmentation, SKU-level inventory checks, multi-site order routing, and fulfillment orchestration consistent with Order Management capabilities. The Intershop Order Management instance is built on the Intershop commerce backbone and is surfaced through the spare-parts webshop to provide the My-Fleet customer view. The solution centralizes order processing and fulfillment across global customers and installed bases, and Valtech served as the system integrator responsible for implementation and rollout activities. Governance was adjusted to centralize catalog and order workflow ownership within after-sales and parts operations, enabling standardized order handling across sites. As reported, the implementation improved discoverability and conversion for after-sales parts. |
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