List of IntouchCX WebPurify Customers
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Since 2010, our global team of researchers has been studying IntouchCX WebPurify customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IntouchCX WebPurify for Generative AI Platforms from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IntouchCX WebPurify for Generative AI Platforms include: Pringles United Kingdom, a United Kingdom based Consumer Packaged Goods organisation with 279 employees and revenues of $1.22 billion, Code, a United States based Non Profit organisation with 400 employees and revenues of $46.0 million, Modamily, a United States based Media organisation with 10 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using IntouchCX WebPurify, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Code | Non Profit | 400 | $46M | United States | IntouchCX | IntouchCX WebPurify | Generative AI Platforms | 2014 | n/a |
In 2014 Code.org integrated IntouchCX WebPurify into its Play Lab environment to filter user-generated content. The deployment targeted shared student projects within Play Lab, supporting K–8 learners across the United States and embedding content moderation into the classroom-facing application.
IntouchCX WebPurify, classified as Generative AI Platforms, was implemented via WebPurify's profanity filter API to enable real-time moderation. Functional capabilities configured included locale-aware filtering and custom blocklists, which were applied at API call level to align screening behavior with educational appropriateness while reducing developer overhead.
The implementation was scoped to the Play Lab product and affected product teams, curriculum delivery, and developer workflows by centralizing profanity screening through an external moderation service. Governance controls emphasized configurable blocklists and locale rules to match K–8 content policies, and outcomes explicitly reported included reduced developer overhead and ensured safe content for K–8 students.
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Modamily | Media | 10 | $3M | United States | IntouchCX | IntouchCX WebPurify | Generative AI Platforms | 2014 | n/a |
In 2014 Modamily implemented IntouchCX WebPurify to address a sudden influx of user profiles and photos, deploying the IntouchCX WebPurify solution as its Generative AI Platforms capability to support content moderation and trust and safety. The engagement targeted the companys online dating and co parenting community in the United States and focused on clearing a backlog of thousands of user items within days while establishing a continuous moderation pipeline.
The implementation centered on image moderation and text moderation modules, delivered as a 24/7 moderation service. IntouchCX WebPurify provided near real time processing with moderation turnaround under 5 minutes, leveraging automated filtering and human review escalation workflows typical of Generative AI Platforms to manage volume and edge cases. The configuration emphasized rapid throughput to resolve the immediate backlog while maintaining ongoing screening for new submissions.
Operationally the deployment supported Modamilys trust and safety function and community moderation workflows across its product, feeding moderated results back to community managers for enforcement actions and user protection. Governance was implemented through the provider operated 24/7 moderation model and defined escalation channels for content requiring human judgment. Outcomes stated by the engagement include clearing a backlog of thousands in days and delivering near real time moderation under 5 minutes to protect users and the brand.
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Pringles United Kingdom | Consumer Packaged Goods | 279 | $1.2B | United Kingdom | IntouchCX | IntouchCX WebPurify | Generative AI Platforms | 2017 | n/a |
Pringles United Kingdom implemented IntouchCX WebPurify in 2017, deploying the Generative AI Platforms solution to moderate thousands of user submitted videos for a Europe wide marketing campaign. The deployment focused on marketing and social engagement video moderation, aligning the application to campaign workflows managed by agency Digitas and Pringles marketing teams.
IntouchCX WebPurify was configured to combine automated AI screening with human review to meet tight service level agreements, operating as a two tier moderation pipeline. Functional capabilities implemented included automated content classification for offensive material and an accelerated human verification layer to ensure accuracy on edge cases, enabling sub two minute approval cycles for submitted assets.
Operational coverage spanned Europe, supporting campaign submissions routed through Digitas into the moderation workflow, and serving marketing, social media, and community management functions. The implementation emphasized scalable throughput to process thousands of user generated videos while preserving centralized decisioning for policy enforcement and escalation.
Governance and process changes centered on SLA driven moderation rules and an AI plus human review governance model, with clear handoffs between automated screening and human moderators. Outcomes reported include 100 percent interception of offensive content, approvals under two minutes, and campaign level audience growth exceeding 100,000 new fans, demonstrating the system level effectiveness of IntouchCX WebPurify for Pringles United Kingdom in 2017.
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