List of Ireckonu IRewardU Customers
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Since 2010, our global team of researchers has been studying Ireckonu IRewardU customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Ireckonu IRewardU for Customer Loyalty from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Ireckonu IRewardU for Customer Loyalty include: Evt Hotels & Resorts Australia, a Australia based Leisure and Hospitality organisation with 10000 employees and revenues of $785.0 million, Mandarin Oriental Hotel Group, a Hong Kong based Leisure and Hospitality organisation with 6077 employees and revenues of $316.9 million, Okura Nikko Hotel Management Japan, a Japan based Leisure and Hospitality organisation with 1500 employees and revenues of $300.0 million and many others.
Contact us if you need a completed and verified list of companies using Ireckonu IRewardU, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Ireckonu IRewardU customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Evt Hotels & Resorts Australia | Leisure and Hospitality | 10000 | $785M | Australia | Ireckonu | Ireckonu IRewardU | Customer Loyalty | 2023 | n/a |
In 2023, EVT Hotels & Resorts Australia implemented Ireckonu IRewardU as part of a broader Ireckonu deployment focused on bookings and loyalty workflows across Australia and New Zealand. The engagement targeted bookings, CRM, and loyalty operations, and the implementation is described in vendor materials alongside Ireckonu CORE Middleware and IKnowU CDP components to deliver consistent booking and loyalty experiences.
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Mandarin Oriental Hotel Group | Leisure and Hospitality | 6077 | $317M | Hong Kong | Ireckonu | Ireckonu IRewardU | Customer Loyalty | 2015 | n/a |
In 2015, Mandarin Oriental Hotel Group deployed Ireckonu CORE and IKnowU to centralize guest profiles and support its Fans of M.O. guest recognition program, and use of Ireckonu IRewardU is inferred from Ireckonu's suite to address Customer Loyalty responsibilities. The implementation established a centralized CRM and guest-recognition use case that Ireckonu described as global, with APAC specifically highlighted by the vendor and a partnership renewal publicly announced in 2019.
Configuration centered on a single guest profile repository and identity resolution workflows, enabling unified recognition across properties and markets. Ireckonu IRewardU as the Customer Loyalty module is inferred to align with membership account management, rewards orchestration, and segmentation for targeted recognition campaigns, complementing the CORE profile and IKnowU behavioral capabilities. Operational coverage focused on CRM and guest recognition functions across Mandarin Oriental properties, and the program architecture implies cross-property governance for guest data, centralized loyalty rules, and coordinated enrollment and recognition workflows.
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Okura Nikko Hotel Management Japan | Leisure and Hospitality | 1500 | $300M | Japan | Ireckonu | Ireckonu IRewardU | Customer Loyalty | 2023 | n/a |
In 2023, Okura Nikko Hotel Management Japan selected Ireckonu to deploy CORE Middleware and IKnowU along with Ireckonu IRewardU, a Customer Loyalty solution, to centralize guest data, enable guest segmentation and drive loyalty-related calculations. The Ireckonu product suite was announced as the foundation to support CRM, marketing and guest engagement across Okura Nikko's Japan and international properties.
The deployment implemented CORE Middleware as a centralized data orchestration layer and IKnowU for guest identity resolution and profile enrichment, while Ireckonu IRewardU provides loyalty calculation and member management capabilities. Functional workflows emphasize guest profile unification, configurable segmentation rulesets and loyalty calculation engines tied to CRM campaign triggers and guest engagement workflows.
Operational scope covers Okura Nikko's portfolio of Japan and international properties, aligning CRM, marketing and guest experience operations under a unified guest data model. Governance centers on standardized segmentation and loyalty calculation policies embedded in the CORE Middleware to ensure consistent CRM and guest engagement execution across sites. The implementation positions Ireckonu IRewardU within Okura Nikko's customer engagement stack to centralize loyalty logic and support portfolio level campaign orchestration.
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Buyer Intent: Companies Evaluating Ireckonu IRewardU
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