List of ISL Light Customers
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Since 2010, our global team of researchers has been studying ISL Light customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ISL Light for Remote Monitoring and Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ISL Light for Remote Monitoring and Management include: Singtel, a Singapore based Communications organisation with 24112 employees and revenues of $10.90 billion, Konica Minolta Business Solutions Europe GmbH, a Germany based Professional Services organisation with 9900 employees and revenues of $2.80 billion and many others.
Contact us if you need a completed and verified list of companies using ISL Light, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ISL Light customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Konica Minolta Business Solutions Europe GmbH | Professional Services | 9900 | $2.8B | Germany | ISL Online | ISL Light | Remote Monitoring and Management | 2013 | n/a |
In 2013, Konica Minolta Business Solutions Europe GmbH standardized on ISL Light as its Remote Monitoring and Management solution for customer and technical support. ISL Light was deployed as a self hosted Private Cloud instance to provide a unified remote support platform across Europe.
The deployment was hosted in Konica Minolta’s German data centre and configured to support remote technical and customer support workflows, enabling consistent support procedures and reducing administrative overhead. Functional coverage emphasized remote session management, remote troubleshooting, and collaboration tools aligned to Remote Monitoring and Management operational patterns.
Operationally the rollout covered support teams across multiple European offices, centralizing remote access and knowledge sharing to stabilize multi site operations. Governance focused on standardizing support procedures and administrative controls to ensure consistent incident handling and handoffs among regional support staff.
As an explicit outcome, the support organization resolved about 80% of technical issues through ISL Light, improving stability and cross office collaboration while lowering admin overhead.
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Singtel | Communications | 24112 | $10.9B | Singapore | ISL Online | ISL Light | Remote Monitoring and Management | 2008 | n/a |
In 2008, Singtel Satellite adopted ISL Light to provide remote support to vessels and crew over very low bandwidth satellite links. The deployment addressed maritime operations covering more than 10,000 ships and focused on delivering remote troubleshooting and crew assistance across a distributed fleet.
As a Remote Monitoring and Management solution, ISL Light was configured to prioritize minimal data usage and strong encryption for secure remote sessions, enabling reliable remote access at approximately 64 kbps. Functional capabilities emphasized secure remote access to on board systems, remote control sessions for troubleshooting, and lightweight file transfer to limit satellite data consumption.
Operational coverage included maritime operations, vessels and crew managed through Singtel Satellite support channels, supporting cost effective remote troubleshooting at sea. Governance centered on operational procedures for low bandwidth remote support and encryption requirements to protect communications over satellite links.
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