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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

List of ITC Agency Management Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
All About Insurance Insurance 10 $1M United States Insurance Technologies Corporation ITC Agency Management Agency Management 2015 n/a In 2015, All About Insurance implemented ITC Agency Management from Insurance Technologies Corporation to consolidate core agency operations. The implementation targeted Agency Management functions for the firm, explicitly supporting accounting, sales automation, and customer service processes in the United States. The deployment used ITC Agency Management capabilities aligned to accounting ledgers, sales automation workflows, and client service case management as part of the agency management footprint. Module usage is inferred from ITC Agency Matrix testimonials rather than an explicit standalone case study, so specific module configuration details are reported as inferred from vendor and customer references. Operational scope covered the 10 employee agency across finance, sales, and customer service, centralizing data to improve reporting and operational efficiency. Governance work focused on standardizing workflows and consolidating reporting structures to align accounting and client service processes under the ITC Agency Management application.
Powell Insurance United States Insurance 10 $2M United States Insurance Technologies Corporation ITC Agency Management Agency Management 2016 n/a In 2016, Powell Insurance United States implemented ITC Agency Management, using ITC’s Agency Matrix to organize office workflows and customer follow ups across its US operations. The deployment focused on structuring task management and follow up scheduling to support core agency functions, aligning the solution to the Agency Management category for a small insurance office environment. Module usage is inferred from vendor Agency Matrix testimonials and is understood to include cloud and mobile agency management capabilities and reporting to support follow up tracking and task lists. ITC Agency Management was configured to centralize customer follow up queues, establish task ownership and workflow rules, and generate agency level reports for office staff, improving task management and daily operations as described.
Solo Insurance United States Insurance 10 $2M United States Insurance Technologies Corporation ITC Agency Management Agency Management 2010 n/a In 2010, Solo Insurance United States began using ITC Agency Management, deploying ITC’s Agency Matrix agency-management system to run mobile and cloud policy and client management. Solo Insurance United States uses ITC Agency Management in the Agency Management category to support policy administration, client relationship management, and reporting functions within a small agency operating in the United States. The implementation centers on Agency Matrix modules for agency management, CRM, and reporting, with configuration focused on consolidated client and policy records and mobile-enabled access for advisors. Configuration work emphasized standard reporting templates and role-based access to streamline routine policy servicing and client communications for a ten-person staff. Deployment is cloud and mobile oriented, providing staff access to policy, client, and document records across the United States and supporting front-office servicing and back-office reporting workflows. Operational coverage is concentrated on core insurance functions, including policy lifecycle management, client outreach, and backend reporting used by small agency operations. Governance changes included standardizing data entry and reporting cadence to enable consistent backend reporting, and the shifted workflows contributed to improved staff productivity as reported in the vendor testimonial. The use of ITC’s Agency Matrix within ITC Agency Management demonstrates a compact, category-aligned implementation of Agency Management capabilities for a small independent insurance agency.
Insurance 40 $4M United States Insurance Technologies Corporation ITC Agency Management Agency Management 2014 n/a
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