List of Kaseya RocketCyber Customers

Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	SI	Insight Source
Cambium Data	Professional Services	12	$2M	United States	Kaseya	Kaseya RocketCyber	Managed Detection and Response (MDR)	2023	n/a	In 2023, Cambium Data implemented Kaseya RocketCyber as its Managed Detection and Response (MDR) solution and integrated it into a Kaseya/Datto security stack to improve detection and reduce costs across client environments. The deployment reflects Cambium Data's MSP security posture for its Omaha operations and client base, centering MDR as a core managed security capability. The Kaseya RocketCyber implementation centralized continuous monitoring, threat detection, alert triage and automated response orchestration, using RocketCyber MDR capabilities to manage incident workflows and analyst investigation. Configuration emphasized ingestion of endpoint telemetry and security events, rule-based detection tuning and orchestration of remediation playbooks to streamline SOC activity. Integrations were carried out with Datto EDR, Datto RMM and other Kaseya/Datto tools so RocketCyber could consume endpoint telemetry and drive remediation through RMM workflows. Operational coverage included Cambium Data’s managed SOC and client-facing security operations, consolidating alerting, ticketing handoffs and remediation orchestration. The change produced measurable outcomes, including reported monthly Managed SOC savings of $700 to $800 and improved detection across client environments.
Gocloud	Professional Services	25	$5M	United States	Kaseya	Kaseya RocketCyber	Managed Detection and Response (MDR)	2022	n/a	In 2022, GoCloud adopted Kaseya RocketCyber as part of Kaseya's IT Complete to expand its managed security services and scale MSSP operations across the United States. Kaseya RocketCyber provided 24/7 Managed Detection and Response (MDR) capabilities that became the core of GoCloud's new security service offering. The implementation focused on integrated MDR functionality within the broader IT Complete suite, embedding continuous threat detection, automated alert triage, and around the clock SOC monitoring consistent with Managed Detection and Response (MDR) category practices. Configuration work emphasized centralized incident handling workflows and playbook-driven triage to accelerate mean time to respond for client incidents. Operationally the deployment extended GoCloud's Miami-based service footprint to nationwide MSSP coverage, positioning Kaseya RocketCyber to support remote monitoring and response for customer endpoints and networks. The implementation was scoped to support managed security service delivery and incident response teams, aligning tooling to existing service operations and client engagement processes. Governance changes included formalizing SOC escalation paths and incident intake procedures to match the continuous MDR operating model, and rollout sequencing prioritized live monitoring and alert validation prior to broader client onboarding. The integrated deployment delivered faster incident response and operational efficiencies that supported rapid business growth.
Itpartners+	Professional Services	150	$30M	United States	Kaseya	Kaseya RocketCyber	Managed Detection and Response (MDR)	2023	n/a	In 2023, ITPartners+ deployed Kaseya RocketCyber as a Managed Detection and Response (MDR) capability within its security and IT operations stack in the United States. The implementation positioned Kaseya RocketCyber to provide continuous monitoring and 24/7 managed SOC coverage for client environments, aligning the application with ITPartners+ incident response and service delivery functions. The deployment leveraged Kaseya RocketCyber managed SOC services, alerting and incident orchestration capabilities to centralize detection and containment workflows. Kaseya RocketCyber was integrated with Datto EDR and Datto BCDR to enable coordinated endpoint isolation and recovery actions, preserving endpoint telemetry and supporting forensic continuity. Operationally the implementation supported a real incident response to an Akira ransomware attack on a client, where RocketCyber's 24/7 SOC alerts and the Datto integrations enabled isolation of more than 30 devices and full client recovery within days, minimizing downtime and business impact. The United States scoped deployment emphasized managed SOC escalation as the primary detection to containment channel for client incidents. Governance was adjusted to formalize SOC driven escalation and containment procedures, linking ITPartners+ technical teams to the managed SOC for coordinated remediation and BCDR restore sequencing. The configuration focused on operationalizing endpoint containment and backup recovery workflows through Kaseya RocketCyber, reinforcing ITPartners+ security operations and incident response services.

Logo

Customer

Industry

Empl.

Revenue

Country

Vendor

Application

Category

When

Insight

Insight Source

Cambium Data

Professional Services

$2M

United States

Kaseya

Kaseya RocketCyber

Managed Detection and Response (MDR)

2023

n/a

In 2023, Cambium Data implemented Kaseya RocketCyber as its Managed Detection and Response (MDR) solution and integrated it into a Kaseya/Datto security stack to improve detection and reduce costs across client environments. The deployment reflects Cambium Data's MSP security posture for its Omaha operations and client base, centering MDR as a core managed security capability. The Kaseya RocketCyber implementation centralized continuous monitoring, threat detection, alert triage and automated response orchestration, using RocketCyber MDR capabilities to manage incident workflows and analyst investigation. Configuration emphasized ingestion of endpoint telemetry and security events, rule-based detection tuning and orchestration of remediation playbooks to streamline SOC activity. Integrations were carried out with Datto EDR, Datto RMM and other Kaseya/Datto tools so RocketCyber could consume endpoint telemetry and drive remediation through RMM workflows. Operational coverage included Cambium Data’s managed SOC and client-facing security operations, consolidating alerting, ticketing handoffs and remediation orchestration. The change produced measurable outcomes, including reported monthly Managed SOC savings of $700 to $800 and improved detection across client environments.

Gocloud

Professional Services

$5M

United States

Kaseya

Kaseya RocketCyber

Managed Detection and Response (MDR)

2022

n/a

In 2022, GoCloud adopted Kaseya RocketCyber as part of Kaseya's IT Complete to expand its managed security services and scale MSSP operations across the United States. Kaseya RocketCyber provided 24/7 Managed Detection and Response (MDR) capabilities that became the core of GoCloud's new security service offering. The implementation focused on integrated MDR functionality within the broader IT Complete suite, embedding continuous threat detection, automated alert triage, and around the clock SOC monitoring consistent with Managed Detection and Response (MDR) category practices. Configuration work emphasized centralized incident handling workflows and playbook-driven triage to accelerate mean time to respond for client incidents. Operationally the deployment extended GoCloud's Miami-based service footprint to nationwide MSSP coverage, positioning Kaseya RocketCyber to support remote monitoring and response for customer endpoints and networks. The implementation was scoped to support managed security service delivery and incident response teams, aligning tooling to existing service operations and client engagement processes. Governance changes included formalizing SOC escalation paths and incident intake procedures to match the continuous MDR operating model, and rollout sequencing prioritized live monitoring and alert validation prior to broader client onboarding. The integrated deployment delivered faster incident response and operational efficiencies that supported rapid business growth.

Itpartners+

Professional Services

150

$30M

United States

Kaseya

Kaseya RocketCyber

Managed Detection and Response (MDR)

2023

n/a

In 2023, ITPartners+ deployed Kaseya RocketCyber as a Managed Detection and Response (MDR) capability within its security and IT operations stack in the United States. The implementation positioned Kaseya RocketCyber to provide continuous monitoring and 24/7 managed SOC coverage for client environments, aligning the application with ITPartners+ incident response and service delivery functions. The deployment leveraged Kaseya RocketCyber managed SOC services, alerting and incident orchestration capabilities to centralize detection and containment workflows. Kaseya RocketCyber was integrated with Datto EDR and Datto BCDR to enable coordinated endpoint isolation and recovery actions, preserving endpoint telemetry and supporting forensic continuity. Operationally the implementation supported a real incident response to an Akira ransomware attack on a client, where RocketCyber's 24/7 SOC alerts and the Datto integrations enabled isolation of more than 30 devices and full client recovery within days, minimizing downtime and business impact. The United States scoped deployment emphasized managed SOC escalation as the primary detection to containment channel for client incidents. Governance was adjusted to formalize SOC driven escalation and containment procedures, linking ITPartners+ technical teams to the managed SOC for coordinated remediation and BCDR restore sequencing. The configuration focused on operationalizing endpoint containment and backup recovery workflows through Kaseya RocketCyber, reinforcing ITPartners+ security operations and incident response services.

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