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Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

List of Kaseya VSA RMM Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Dataprise Professional Services 150 $20M United States Kaseya Kaseya VSA RMM Remote Monitoring and Management 2018 n/a In 2018, Dataprise implemented Kaseya VSA RMM to automate Remote Monitoring and Management across its MSP operations in the United States. The Kaseya VSA RMM deployment became the central Remote Monitoring and Management platform for Dataprise, providing a unified control plane for monitoring managed endpoints and automating routine service tasks. The implementation emphasized automation and orchestration capabilities common to Remote Monitoring and Management tools, including continuous endpoint monitoring, alerting and notification, scripted remediation and job scheduling, and centralized patch and configuration orchestration. Configuration work focused on device discovery, alert thresholding, automated remediation scripts, and scheduled maintenance jobs to standardize technician workflows and reduce manual intervention. Rollout covered Dataprise’s managed services operations in the United States, and governance changes paired standardized runbooks with automated operational playbooks to scale service delivery. According to the vendor case study, the VSA deployment allowed Dataprise to expand its managed services portfolio and improve operational efficiency through deeper automation.
Kinney Center For Autism Educatio Education 10 $1M United States Kaseya Kaseya VSA RMM Remote Monitoring and Management 2017 n/a Kinney Center For Autism Educatio appears in the record alongside a documented implementation. In 2017 St. Joseph’s University implemented Kaseya VSA RMM, categorized under Remote Monitoring and Management, to centralize device management, support BYOD, and strengthen campus security for its Philadelphia campuses. The Kaseya VSA RMM deployment focused on centralized endpoint management capabilities typical of Remote Monitoring and Management solutions, including device discovery and inventory, remote control and support, automated patch management, and policy-based configuration for student and faculty devices. Kaseya VSA RMM was configured to enforce security policies and to enable IT operations to apply consistent controls across heterogeneous devices. Operational coverage targeted campus IT operations within higher education, explicitly addressing student and faculty BYOD scenarios across Philadelphia campuses. The vendor case study describes the centralized VSA deployment as improving visibility into endpoints and delivering greater scalability for device management across campus environments. Governance and workflow changes aligned with the centralized VSA approach, standardizing endpoint management processes and instituting role based administration for campus IT staff. The implementation narrative centers on Kaseya VSA RMM delivering consolidated device visibility and scalable management for campus IT operations without naming additional integrations or implementation partners.
The Arc Baltimore Non Profit 900 $53M United States Kaseya Kaseya VSA RMM Remote Monitoring and Management 2019 n/a In 2019, The Arc Baltimore implemented Kaseya VSA RMM to centralize remote IT support across its Maryland service locations. The deployment leveraged Kaseya VSA Live Connect to deliver remote access and session-based support, reflecting standard Remote Monitoring and Management approaches for nonprofit IT operations. Configuration centered on agent-based endpoint management, Live Connect remote sessions, and automation of routine maintenance to increase technician throughput. The implementation consolidated endpoint visibility in a single console and enabled technicians to perform remote remediation and scripted tasks, aligning platform configuration with common RMM functional workflows. Operational scope covered IT support across the organizations service locations and affected core IT operations and support functions. The Arc Baltimore reported reduced support costs and increased technician efficiency per the vendor case study, enabling the IT team to conserve scarce resources and focus more time on strategic work, and improving overall IT support efficiency.
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