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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

List of Keap Marketplace Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Classic Photographers Professional Services 120 $12M United States Keap (formerly Infusionsoft) Keap Marketplace eCommerce 2013 n/a
In 2013, Classic Photographers implemented Keap Marketplace to centrally manage customer interactions and online sales workflows. The Keap Marketplace eCommerce deployment served as the backbone for CRM driven lead capture and automated recovery of abandoned shopping carts. Configuration focused on CRM contact management, shopping cart abandonment automations and multi channel nurture campaigns, instrumenting automation sequences to standardize follow up across email and other channels. The implementation embedded pipeline management capabilities to move much of the sales process online, formalizing lead stages and task based follow up for sales staff. Keap Marketplace workflows were used to orchestrate cart abandonment flows and nurture sequences tied to purchase intent. Operational scope covered the U.S. based chain and impacted sales and marketing functions, centralizing lead to order workflows into the Keap Marketplace eCommerce system. Governance emphasized automation driven process controls and standardized campaign templates to improve consistency of follow up across sites. Classic Photographers reports revenue growth from about $250k to $5M after implementing these CRM and cart recovery automations.
Get Maine Lobster Retail 35 $6M United States Keap (formerly Infusionsoft) Keap Marketplace eCommerce 2015 n/a
In 2015 Get Maine Lobster deployed Keap Marketplace for eCommerce to centralize customer relationship and order orchestration for its direct to consumer seafood business in the United States. The deployment positioned Keap Marketplace as the CRM layer responsible for customer records, behavioral segmentation, and campaign automation while operating alongside Shopify and Klaviyo to support online storefront and email delivery workflows. Keap Marketplace was configured to support contact segmentation, automated campaign sequences for email nurtures, order triggered automations for fulfillment handoffs, and ecommerce focused tagging to drive lifecycle messaging. Configuration emphasized campaign automation and order workflow orchestration consistent with CRM driven eCommerce patterns, with rules and tags used to trigger downstream marketing and operational processes. The implementation integrated explicitly with Shopify for order and product data synchronization and with Klaviyo for deliverability and template management, while attribution and channel performance were instrumented via Wicked Reports. Operational coverage centered on marketing and ecommerce operations, using the combined data flows to align customer records, order state, and campaign status across systems. Governance centered on CRM driven attribution reporting to inform media spend and email timing, with Wicked Reports cited as the source of attribution insights used to adjust advertising allocation. Those attribution driven adjustments were reported to drive significant increases in ad ROI and incremental sales, and the implementation reinforced centralized marketing decision making based on integrated CRM and ecommerce data.
Papeloja Portugal Retail 10 $1M Portugal Keap (formerly Infusionsoft) Keap Marketplace eCommerce 2020 n/a
In 2020, Papeloja Portugal implemented Keap Marketplace to support its eCommerce operations. The small retail firm used Keap Marketplace to centralize customer data and automate order follow-up and post-delivery review requests for its online retail store, a configuration the owner credits with driving rapid B2C growth during the pandemic. The deployment emphasized CRM and marketing automation capabilities within Keap Marketplace, with configured automation sequences for order confirmation, shipping follow-ups, and post-delivery review solicitations that align the application with customer lifecycle management and eCommerce order workflows. Rollout and day to day operation were managed by the owner and small team for the Portugal store covering marketing, customer service and order management functions, and the implementation produced an 800% revenue increase in a few months according to the Keap case study.
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Buyer Intent: Companies Evaluating Keap Marketplace

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FAQ - APPS RUN THE WORLD Keap Marketplace Coverage

Keap Marketplace is a eCommerce solution from Keap (formerly Infusionsoft).

Companies worldwide use Keap Marketplace, from small firms to large enterprises across 21+ industries.

Organizations such as Classic Photographers, Get Maine Lobster and Papeloja Portugal are recorded users of Keap Marketplace for eCommerce.

Companies using Keap Marketplace are most concentrated in Professional Services and Retail, with adoption spanning over 21 industries.

Companies using Keap Marketplace are most concentrated in United States and Portugal, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Keap Marketplace across Americas, EMEA, and APAC.

Companies using Keap Marketplace range from small businesses with 0-100 employees - 66.67%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Keap Marketplace include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Keap Marketplace customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of eCommerce.