List of Limechat Customers
Bengaluru, 560034,
India
Since 2010, our global team of researchers has been studying Limechat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Limechat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Limechat for Chatbots and Conversational AI include: Mamaearth India, a India based Consumer Packaged Goods organisation with 2940 employees and revenues of $214.0 million, Safari Industries (India), a India based Consumer Packaged Goods organisation with 1500 employees and revenues of $94.7 million, Mydesignation, a India based Retail organisation with 260 employees and revenues of $81.0 million, Dot & Key India, a India based Consumer Packaged Goods organisation with 150 employees and revenues of $45.0 million, The Sleep Company India, a India based Manufacturing organisation with 443 employees and revenues of $42.0 million and many others.
Contact us if you need a completed and verified list of companies using Limechat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Limechat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Alamode by Akanksha | Retail | 20 | $2M | India | Limechat | Limechat | Chatbots and Conversational AI | 2023 | n/a |
In 2023, Alamode by Akanksha implemented Limechat on its website. Limechat, deployed as a Chatbots and Conversational AI application, supports customer service and online sales workflows on the company's e-commerce storefront.
The deployment uses a web-embedded conversational widget configured with intent-driven workflows for product inquiries, order status checks, FAQ resolution, lead capture, and live agent handoff. Configuration and administration are managed by a small internal operations team, with staged tuning of conversation flows and scripted responses appropriate for a 20 employee retail organization, and governance focused on lightweight change control and monitoring of conversation logs to maintain customer service and sales coverage across the site.
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Athlos Activewear | Retail | 10 | $1M | India | Limechat | Limechat | Chatbots and Conversational AI | 2023 | n/a |
In 2023, Athlos Activewear implemented Limechat on its website to introduce a web-based conversational layer. The deployment is an embedded chat widget on the ecommerce storefront, leveraging Limechat conversational automation and live agent handoff capabilities to support product inquiries and checkout support, aligning the solution with the Chatbots and Conversational AI category. Athlos Activewear configured Limechat conversation flows to capture customer contact information, automate answers to common questions, and route complex queries to human operators through the Limechat dashboard.
Operational coverage is focused on the company website in India, with a compact support cohort of employees managing the Limechat console for message review, queue management, and ongoing knowledge base updates. Governance was organized around standardized response templates, escalation protocols, and schedule-based agent availability to align chat handling with ecommerce and customer support functions, enabling clear operational ownership for conversational interactions.
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Bella Vita Organic | Consumer Packaged Goods | 500 | $35M | India | Limechat | Limechat | Chatbots and Conversational AI | 2024 | n/a |
In 2024, Bella Vita Organic implemented Limechat on its website as a Chatbots and Conversational AI solution to support customer service and online sales engagement. The deployment places Limechat directly on the public ecommerce site to handle front line customer interactions, reducing manual touch on routine queries and enabling consistent conversational experiences across product pages.
Configuration centers on a web chat widget and structured conversational flows, using automated response templates, knowledge base driven FAQs, intent recognition and session handling typical of Chatbots and Conversational AI platforms. Limechat is configured to provide automated answers for common order and product questions, escalate to human agents when needed, and maintain conversation context across multi-step interactions.
Operational ownership and governance are assigned to the customer support and ecommerce teams, who manage conversational content, escalation rules and response templates. Rollout is focused on the website channel, with ongoing tuning of intents and dialog content driven by support feedback and observed conversation patterns to keep conversational coverage aligned with customer inquiries.
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Retail | 30 | $3M | India | Limechat | Limechat | Chatbots and Conversational AI | 2023 | n/a |
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Consumer Packaged Goods | 120 | $10M | Pakistan | Limechat | Limechat | Chatbots and Conversational AI | 2022 | n/a |
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Retail | 50 | $5M | India | Limechat | Limechat | Chatbots and Conversational AI | 2025 | n/a |
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Consumer Packaged Goods | 50 | $5M | United States | Limechat | Limechat | Chatbots and Conversational AI | 2025 | n/a |
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Consumer Packaged Goods | 150 | $45M | India | Limechat | Limechat | Chatbots and Conversational AI | 2025 | n/a |
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Retail | 120 | $10M | India | Limechat | Limechat | Chatbots and Conversational AI | 2022 | n/a |
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Retail | 70 | $7M | India | Limechat | Limechat | Chatbots and Conversational AI | 2024 | n/a |
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Buyer Intent: Companies Evaluating Limechat
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