List of Limechat Customers
Limechat
403, 22nd Cross Road, Parangi Palya, HSR Layout,,
Bengaluru, 560034,
India
Bengaluru, 560034,
India
91 88820 31348
Professional Services
70
$7M
Since 2010, our global team of researchers has been studying Limechat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Limechat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Limechat for Chatbots and Conversational AI include: Mamaearth India, a India based Consumer Packaged Goods organisation with 2940 employees and revenues of $214.0 million, Safari Industries (India), a India based Consumer Packaged Goods organisation with 1500 employees and revenues of $94.7 million, Mydesignation, a India based Retail organisation with 260 employees and revenues of $81.0 million, Dot & Key India, a India based Consumer Packaged Goods organisation with 150 employees and revenues of $45.0 million, The Sleep Company India, a India based Manufacturing organisation with 443 employees and revenues of $42.0 million and many others.
Contact us if you need a completed and verified list of companies using Limechat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Limechat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Alamode by Akanksha | Retail | 20 | $2M | India | Limechat | Limechat | Chatbots and Conversational AI | 2023 | n/a |
In 2023, Alamode by Akanksha implemented Limechat on its website. Limechat, deployed as a Chatbots and Conversational AI application, supports customer service and online sales workflows on the company's e-commerce storefront.
The deployment uses a web-embedded conversational widget configured with intent-driven workflows for product inquiries, order status checks, FAQ resolution, lead capture, and live agent handoff. Configuration and administration are managed by a small internal operations team, with staged tuning of conversation flows and scripted responses appropriate for a 20 employee retail organization, and governance focused on lightweight change control and monitoring of conversation logs to maintain customer service and sales coverage across the site.
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Athlos Activewear | Retail | 10 | $1M | India | Limechat | Limechat | Chatbots and Conversational AI | 2023 | n/a |
In 2023, Athlos Activewear implemented Limechat on its website to introduce a web-based conversational layer. The deployment is an embedded chat widget on the ecommerce storefront, leveraging Limechat conversational automation and live agent handoff capabilities to support product inquiries and checkout support, aligning the solution with the Chatbots and Conversational AI category. Athlos Activewear configured Limechat conversation flows to capture customer contact information, automate answers to common questions, and route complex queries to human operators through the Limechat dashboard.
Operational coverage is focused on the company website in India, with a compact support cohort of employees managing the Limechat console for message review, queue management, and ongoing knowledge base updates. Governance was organized around standardized response templates, escalation protocols, and schedule-based agent availability to align chat handling with ecommerce and customer support functions, enabling clear operational ownership for conversational interactions.
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Bella Vita Organic | Consumer Packaged Goods | 500 | $35M | India | Limechat | Limechat | Chatbots and Conversational AI | 2024 | n/a |
In 2024, Bella Vita Organic implemented Limechat on its website as a Chatbots and Conversational AI solution to support customer service and online sales engagement. The deployment places Limechat directly on the public ecommerce site to handle front line customer interactions, reducing manual touch on routine queries and enabling consistent conversational experiences across product pages.
Configuration centers on a web chat widget and structured conversational flows, using automated response templates, knowledge base driven FAQs, intent recognition and session handling typical of Chatbots and Conversational AI platforms. Limechat is configured to provide automated answers for common order and product questions, escalate to human agents when needed, and maintain conversation context across multi-step interactions.
Operational ownership and governance are assigned to the customer support and ecommerce teams, who manage conversational content, escalation rules and response templates. Rollout is focused on the website channel, with ongoing tuning of intents and dialog content driven by support feedback and observed conversation patterns to keep conversational coverage aligned with customer inquiries.
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BodyFirst Wellness | Retail | 30 | $3M | India | Limechat | Limechat | Chatbots and Conversational AI | 2023 | n/a |
In 2023 BodyFirst Wellness deployed Limechat on its website to provide conversational engagement. BodyFirst Wellness is a retail company in India with about 30 employees and uses Limechat as its Chatbots and Conversational AI solution to support online customer interactions and lead capture across the storefront.
The Limechat configuration centered on conversational flows, intent based routing and automated response templates consistent with Chatbots and Conversational AI, configured to surface product details and handle common support queries. Operational ownership is aligned to commercial and customer experience functions, supporting online customer service and marketing touchpoints, with governance focused on script management, iterative tuning of conversation flows and fallback handling to human agents. The implementation uses a cloud hosted conversational platform integrated as a client side web chat widget, delivering a lightweight architecture appropriate for a small retail organization.
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Conatural Pakistan | Consumer Packaged Goods | 120 | $10M | Pakistan | Limechat | Limechat | Chatbots and Conversational AI | 2022 | n/a |
In 2022 Conatural Pakistan deployed Limechat on its public website. Conatural Pakistan uses Limechat as a Chatbots and Conversational AI solution to handle web-based customer interactions and to support online sales and customer service functions.
The implementation centers on a web-embedded chat widget and a cloud-hosted conversational platform configured for automated FAQ flows, lead capture, conversational routing, and live agent handover. Functional capabilities implemented include a customer-facing conversational interface, prebuilt response templates, session logging, and workflow automation to escalate complex queries to human agents.
Integration scope is focused on the corporate website, where Limechat is instrumented to capture visitor intents and route conversations to the customer service and e-commerce teams. For a 120 employee consumer packaged goods business this configuration supports front-line digital engagement without on-premise components, maintaining a single channel for site visitors in Pakistan.
Operational governance covers message template management, agent role assignments, escalation workflows, and periodic review of conversation transcripts to refine automated flows. Administration and content ownership were organized within customer service, with regular updates to response libraries to keep the Limechat conversational experience aligned with product and marketing changes.
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Retail | 50 | $5M | India | Limechat | Limechat | Chatbots and Conversational AI | 2025 | n/a |
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Consumer Packaged Goods | 50 | $5M | United States | Limechat | Limechat | Chatbots and Conversational AI | 2025 | n/a |
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Consumer Packaged Goods | 150 | $45M | India | Limechat | Limechat | Chatbots and Conversational AI | 2025 | n/a |
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Retail | 120 | $10M | India | Limechat | Limechat | Chatbots and Conversational AI | 2022 | n/a |
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Retail | 70 | $7M | India | Limechat | Limechat | Chatbots and Conversational AI | 2024 | n/a |
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Showing 1 to 10 of 41 entries
Buyer Intent: Companies Evaluating Limechat
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Limechat Coverage
Limechat is a Chatbots and Conversational AI solution from Limechat.
Companies worldwide use Limechat, from small firms to large enterprises across 21+ industries.
Organizations such as Mamaearth India, Safari Industries (India), Mydesignation, Dot & Key India and The Sleep Company India are recorded users of
Limechat for Chatbots and Conversational AI.
Companies using Limechat are most concentrated in Consumer Packaged Goods, Retail and Manufacturing, with adoption spanning over 21 industries.
Companies using Limechat are most concentrated in India, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Limechat across Americas, EMEA, and APAC.
Companies using Limechat range from small businesses with 0-100 employees - 58.54%, to mid-sized firms with 101-1,000 employees - 34.15%, large organizations with 1,001-10,000 employees - 7.32%, and global enterprises with 10,000+ employees - 0%.
Customers of Limechat include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Limechat customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.