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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

List of Loop11 Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Funetix Non Profit 70 $1M United States Loop11 Loop11 Customer Experience 2020 n/a
In 2020, Funetix implemented Loop11 to pivot from in person to remote testing for its tablet and desktop literacy app. Loop11 was deployed as a Customer Experience testing platform, leveraging remote moderated testing and full session screen recording to capture user interactions across tablet and desktop form factors. The initial implementation covered pre-launch and post-launch test cycles with more than 20 families in the United States. Functional workflows centered on moderated app testing, session recording, and task-based usability scenarios, enabling UX and product teams to map the user journey and surface navigation and content friction. The team ran iterative rounds of testing before and after launch, feeding findings into sprint level design and development priorities and adjusting test scripts to validate fixes. Loop11 supported Funetix's operational requirement for remote usability research and rapid iteration leading up to the 2020 launch.
Gemeente Soest Netherlands Government 300 $120M Netherlands Loop11 Loop11 Customer Experience 2022 n/a
In 2022, Gemeente Soest Netherlands implemented Loop11 on its public website. The municipality deployed Loop11 as a Customer Experience application to conduct structured usability assessments of citizen-facing pages and online service workflows, focusing on navigation and form completion for municipal services. The implementation centered on embedding test scenarios into website flows and scheduling remote, task-based studies to capture user interactions and qualitative feedback. The deployment targeted the municipal web team and the digital services function. Loop11 was configured to run task scenarios, first-click tests, and post-task questionnaires, using standard usability testing capabilities to instrument page-level interactions and capture task success, completion time, and subjective feedback. Governance established test definition and reporting routines, with the web team defining test scripts, recruiting participants, reviewing session results, and prioritizing incremental content and UX changes across the site. Gemeente Soest Netherlands used Loop11 to align website usability analysis with operational responsibilities in digital services and citizen engagement.
Keysight Technologies Italy Professional Services 202 $68M Italy Loop11 Loop11 Customer Experience 2019 n/a
In 2019, Keysight Technologies Italy implemented Loop11 on its public website to support Customer Experience activities. Keysight Technologies Italy deployed the Loop11 application to instrument web pages for live user testing and feedback collection as part of ongoing website user research. The implementation used Loop11 to enable remote usability testing, task-based user journeys, and on-site survey capture consistent with Customer Experience tooling. Loop11 provided session-level user behavior capture and structured feedback to support analysis of task completion and funnel drop off, and the Loop11 outputs were consumed to inform iterative UX and content adjustments. Operational scope focused on Keysight Technologies Italy web properties with primary consumption by UX, digital marketing, and product teams to shape website experience and content prioritization. Governance and workflow around testing included defined test plans, participant recruitment and routing, and centralized reporting to preserve test integrity and support repeatable research cycles.
Sperientia Professional Services 66 $3M Mexico Loop11 Loop11 Customer Experience 2021 n/a
In 2021, Sperientia implemented Loop11 as its Customer Experience platform to run multilingual remote usability testing, A/B tests and quantitative research. Sperientia is a Mexico based UX research and consulting firm serving clients such as banks, grocery retailers and cryptocurrency platforms across Mexico and Latin America. The implementation of Loop11 focused on remote usability testing workflows, A/B testing capabilities and quantitative reporting to support evidence based recommendations. Loop11 was configured to support multilingual test design and standardized test program templates, enabling Sperientia to scale test execution and aggregate quantitative metrics and session level outputs for analysis. The platform's reporting and data export capabilities were used to produce stakeholder ready visualizations and research deliverables. Operationally the deployment covered Sperientia's UX research and consulting teams and was applied across client engagements in retail, finance and crypto sectors. Governance centered on centralized test program templates and repeatable reporting processes to ensure consistency of methodology and stakeholder presentation. The use of Loop11 enabled more scalable test programs and improved research efficiency, supporting clearer data driven decision making for Sperientia's clients.
Turck Germany Manufacturing 2150 $180M Germany Loop11 Loop11 Customer Experience 2015 n/a
In 2015 Turck Germany deployed Loop11 on its public website as a Customer Experience application. The deployment centers on web-based, unmoderated usability testing and task-based user research executed through Loop11, using remote participant sessions and on-site test links on turck.de. Loop11 is used to capture task completion rates, navigation paths, clickstream behavior, and survey responses to inform UX decision making. The implementation covers the corporate website and adjacent digital touchpoints, with Loop11 configured for test templates, task scripting, and qualitative survey capture consistent with Customer Experience tools. Operational ownership is described as residing with Turck's digital product and UX teams, who schedule tests, analyze session outputs, and translate findings into site iteration cycles. The Loop11 deployment functions as a browser-based testing layer embedded in site workflows, and Turck Germany Loop11 Customer Experience usage serves the business function of website usability research and customer experience measurement.
Communications 3000 $1.1B Ireland Loop11 Loop11 Customer Experience 2020 n/a
Government 574 $130M Netherlands Loop11 Loop11 Customer Experience 2015 n/a
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FAQ - APPS RUN THE WORLD Loop11 Coverage

Loop11 is a Customer Experience solution from Loop11.

Companies worldwide use Loop11, from small firms to large enterprises across 21+ industries.

Organizations such as Vodafone Ireland, Turck Germany, Wetterskip Fryslan, Gemeente Soest Netherlands and Keysight Technologies Italy are recorded users of Loop11 for Customer Experience.

Companies using Loop11 are most concentrated in Communications, Manufacturing and Government, with adoption spanning over 21 industries.

Companies using Loop11 are most concentrated in Ireland, Germany and Netherlands, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Loop11 across Americas, EMEA, and APAC.

Companies using Loop11 range from small businesses with 0-100 employees - 28.57%, to mid-sized firms with 101-1,000 employees - 42.86%, large organizations with 1,001-10,000 employees - 28.57%, and global enterprises with 10,000+ employees - 0%.

Customers of Loop11 include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Loop11 customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Experience.