List of Lumigo Customers
Since 2010, our global team of researchers has been studying Lumigo customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Lumigo for Application Performance Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Lumigo for Application Performance Management include: Jit, a United States based Professional Services organisation with 150 employees and revenues of $30.0 million, Nearst, a United Kingdom based Professional Services organisation with 3 employees and revenues of $1.0 million, Xiggit, a United States based Banking and Financial Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Lumigo, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Lumigo customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Jit | Professional Services | 150 | $30M | United States | Lumigo | Lumigo | Application Performance Management | 2024 | n/a |
In 2024, Jit implemented Lumigo to gain end-to-end observability of its entirely serverless application stack. The deployment used Lumigo as its Application Performance Management platform to instrument serverless compute, distributed traces, and runtime telemetry for product security workflows.
Jit enabled Lumigo auto-tracing along with application performance and observability capabilities to capture distributed traces and correlate runtime telemetry with security-relevant events. The implementation focused on trace correlation and observability features to surface configuration issues and execution failures that affect security and reliability.
Integrations included Lumigo's Slack integration to stream alerts and trace links into security and DevOps channels, supporting incident investigation and asynchronous collaboration. Operational scope centered on product security workflows and security DevOps teams in Israel, aligned with Jit engineering operations in Tel Aviv.
Governance and rollout emphasized embedding observability into security testing and incident workflow, with Lumigo dashboards and trace links used as primary investigation artifacts by the security and DevOps teams. The team reported up to 80% faster troubleshooting and faster identification of configuration issues after enabling Lumigo.
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Nearst | Professional Services | 3 | $1M | United Kingdom | Lumigo | Lumigo | Application Performance Management | 2023 | n/a |
In 2023 NearSt implemented Lumigo for Application Performance Management to trace and debug hundreds of AWS Lambda functions powering its real-time in-store inventory pipeline in the United Kingdom. The deployment focused on serverless observability across the retail operations pipeline, instrumenting Lambdas to capture distributed traces and enriched spans for inventory reconciliation and event processing workflows.
Lumigo’s Explorer and enriched traces were used to accelerate root cause analysis, and NearSt reported reducing debugging time from over 30 minutes to around 30 seconds. The implementation centers on serverless application observability for retail inventory systems, covering real-time inventory and operations monitoring across NearSt's UK retail environment.
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Xiggit | Banking and Financial Services | 10 | $1M | United States | Lumigo | Lumigo | Application Performance Management | 2024 | n/a |
Xiggit implemented Lumigo in 2024 to provide Application Performance Management for its AWS serverless benefits platform supporting employer and employee benefits in the United States. The deployment targeted monitoring and troubleshooting across the platform's serverless architecture and centralized observability for HR and finance domain workflows.
The Lumigo implementation focused on serverless observability across AWS Lambda, API Gateway, and Step Functions, and implemented general application monitoring with distributed tracing and alerting to instrument end-to-end transactions. Configuration emphasized trace collection, contextual log correlation, and automated alert thresholds to accelerate fault isolation and root cause analysis within the benefits platform.
Alerts from Lumigo were integrated into Slack and Jira to drive incident triage and ticketing workflows, enabling operations and engineering teams to receive contextual traces and links directly in their collaboration and ticket workflows. Operational coverage centered on the employer and employee benefits surface, with primary business functions impacted including HR and finance and with hands-on use by engineering and operations teams responsible for platform reliability.
Governance and workflow adjustments routed observability alerts into existing collaboration channels and ticket queues to reduce handoff friction between teams. Xiggit reports a reduction in mean time to resolution from hours or days to minutes as a direct outcome of the Lumigo implementation.
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Buyer Intent: Companies Evaluating Lumigo
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