List of MailChannels Inbound Filtering Customers
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Since 2010, our global team of researchers has been studying MailChannels Inbound Filtering customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased MailChannels Inbound Filtering for Secure Email Gateways (SEGs) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using MailChannels Inbound Filtering for Secure Email Gateways (SEGs) include: DreamHost, a United States based Professional Services organisation with 250 employees and revenues of $35.0 million, Rebel, a Canada based Construction and Real Estate organisation with 120 employees and revenues of $25.0 million, Xxl Webhosting Netherlands, a Netherlands based Construction and Real Estate organisation with 10 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using MailChannels Inbound Filtering, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The MailChannels Inbound Filtering customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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DreamHost | Professional Services | 250 | $35M | United States | MailChannels | MailChannels Inbound Filtering | Secure Email Gateways (SEGs) | 2019 | n/a |
In 2019, DreamHost implemented MailChannels Inbound Filtering as a cloud-based mail filter to protect incoming and outgoing email for its hosted customers. The deployment is classified under Secure Email Gateways (SEGs), and DreamHost documentation explicitly identifies MailChannels as the cloud mail filter for incoming messages, confirming inbound filtering usage.
MailChannels Inbound Filtering was configured to provide message-level filtering and inbound scanning consistent with Secure Email Gateways (SEGs) capabilities, including spam and abuse detection and a false-positive reporting workflow. DreamHost support documentation provides guidance for reporting false positives, indicating an operational process that links MailChannels filtering to customer support intake.
Operationally the MailChannels integration impacts email operations and customer support functions, with MailChannels reporting roughly a 97% reduction in email-related tickets following the integration. Governance for the solution is reflected in public support guidance and established false-positive reporting procedures, confirming the role of MailChannels Inbound Filtering in DreamHost hosted mail flows.
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Rebel | Construction and Real Estate | 120 | $25M | Canada | MailChannels | MailChannels Inbound Filtering | Secure Email Gateways (SEGs) | 2020 | n/a |
In 2020, Rebel deployed MailChannels Email Delivery and incorporated MailChannels Inbound Filtering in July to address compromised accounts and improve deliverability. The implementation positioned MailChannels Inbound Filtering as the Secure Email Gateways (SEGs) layer within Rebel.com hosting email infrastructure to protect incoming mailflows and reduce account compromise risks.
Configuration work focused on inbound SMTP filtering, reputation checks, and content inspection workflows typical of Secure Email Gateways (SEGs), enabling automated quarantine and blocking of malicious or high risk messages. The deployment leveraged inbound policy enforcement and filtering rules to limit propagation of messages originating from compromised customer accounts while supporting the broader MailChannels Email Delivery controls for outbound traffic.
Operational scope covered Rebel's web hosting email flows and the email operations and customer support functions responsible for incident triage. The MailChannels case study reports that the July 2020 deployment immediately reduced email related support tickets by approximately 90 percent and produced an estimated 20 to 30 percent reduction in outbound spam volume after MailChannels Email Delivery went live.
Governance was centered on a centralized MailChannels delivery and filtering layer for ongoing monitoring and policy management, shifting day to day email security enforcement into the SEG platform and reducing manual remediation workload for support teams. MailChannels Inbound Filtering was documented as the inbound security component within Rebel's MailChannels Email Delivery implementation, aligning the company application Secure Email Gateways (SEGs) business function with hosting operational controls.
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Xxl Webhosting Netherlands | Construction and Real Estate | 10 | $3M | Netherlands | MailChannels | MailChannels Inbound Filtering | Secure Email Gateways (SEGs) | 2017 | n/a |
In 2017, Xxl Webhosting Netherlands deployed MailChannels Inbound Filtering to protect its hosted email infrastructure and improve IP reputation. The implementation used MailChannels Inbound Filtering within the Secure Email Gateways (SEGs) category as part of the broader MailChannels Email Delivery capabilities described in the vendor case study.
The rollout was executed across dozens of mail servers in Xxl Webhosting Netherlands hosting infrastructure, configuring inbound filtering, reputation management, spam and abuse detection, and policy enforcement capabilities typical of Secure Email Gateways (SEGs). MailChannels Inbound Filtering was integrated into its mail routing and delivery stack to apply inbound traffic controls and reduce exposure to blocklisting.
Operational scope focused on support and operations functions, with the small hosting team taking responsibility for monitoring, blacklist remediation, and incident response workflows. Governance adjustments centralized inbound filtering decisions and routed blocklist alerts into existing support processes to streamline remediation and reduce operational burden.
The published vendor case study highlights MailChannels Outbound Email Delivery, and inbound module usage is inferred as part of MailChannels Email Delivery and inbound filtering capabilities. Outcomes stated by the customer include improved IP reputation, prevention of blocklisting, a reduction in blacklist incidents, and a decrease in related support effort following the rollout of MailChannels Inbound Filtering.
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