List of Marchex Sales Edge Rescue Customers
Seattle, 98101, WA,
United States
Since 2010, our global team of researchers has been studying Marchex Sales Edge Rescue customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Marchex Sales Edge Rescue for Sales Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Marchex Sales Edge Rescue for Sales Engagement include: Service Experts, a United States based Professional Services organisation with 3000 employees and revenues of $200.0 million, Big O Tires, a United States based Automotive organisation with 50 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using Marchex Sales Edge Rescue, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Marchex Sales Edge Rescue customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Big O Tires | Automotive | 50 | $5M | United States | Marchex | Marchex Sales Edge Rescue | Sales Engagement | 2019 | n/a | In 2019, Big O Tires launched a pilot of Marchex Sales Edge Rescue, an AI-infused call monitoring and scoring solution. Big O Tires implemented Marchex Sales Edge Rescue as a Sales Engagement application to surface missed sales opportunities from customer calls and alert store staff for immediate action. Marchex Sales Edge Rescue was deployed as a call monitoring and analytics layer that performs automated call scoring, missed-opportunity detection, and real-time alert generation. The implementation captured conversational signals from inbound calls, produced scored interactions, and delivered alerts and scoring insights to frontline staff and managers to prioritize follow-up. The pilot targeted store-level sales workflows, shifting portions of the in-store sales process to an alert-driven response model where store employees act on scored interactions. Governance focused on defining alert thresholds and operational workflows for staff response, with the program designed to validate alert accuracy and optimize staff interventions to save at-risk sales. | |
 |
Service Experts | Professional Services | 3000 | $200M | United States | Marchex | Marchex Sales Edge Rescue | Sales Engagement | 2019 | n/a | In 2019, Service Experts implemented Marchex Sales Edge Rescue in the Sales Engagement category to gain deeper visibility into call outcomes and to capture missed sales opportunities. The rollout at Service Experts Heating & Air Conditioning centered on real-time call monitoring and scoring to surface interactions that required follow-up. Marchex Sales Edge Rescue was configured to provide conversation scoring, call outcome tracking, automated opportunity flagging, and dashboarded views for sales operations and branch leaders. The implementation emphasized surfacing flagged calls into existing sales follow-up workflows and enabling targeted coaching based on scored interactions. Operational ownership aligned with sales operations and local branch management, who used scoring insights to triage calls and adjust coaching and follow-up processes. The deployment delivered a method to capture missed opportunities by flagging at-risk interactions in time to take action. |
Buyer Intent: Companies Evaluating Marchex Sales Edge Rescue
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||