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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of Mark43 OnScene Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
City of Apache Junction, AZ Government 270 $50M United States Mark43 Mark43 OnScene Computer Aided Dispatch 2022 n/a In 2022, the City of Apache Junction, AZ announced a partnership and a five-year contract with Mark43 that included Mark43 CAD along with the Mark43 OnScene mobile dispatch application. The agreement explicitly covered Computer Aided Dispatch and records management as a combined engagement for the municipal police agency. Implementation centers on Mark43 OnScene as the mobile dispatch client to keep officers connected on their mobile devices, paired with Mark43 CAD as the primary dispatch console. Functional modules and capabilities called out in the announcement include core dispatch workflows, mobile incident dispatch and situational awareness support, and records management integration to streamline incident reporting and case documentation. The engagement was funded in part with ARPA dollars and was scoped as a dispatch/CAD and records management rollout for the Arizona agency, with go-live estimated in the year following the 2022 contract award. Governance and operational coverage are defined by the five-year contract, focusing on City of Apache Junction police operations and on real-time data sharing between Mark43 CAD and Mark43 OnScene to consolidate dispatch and reporting workflows.
Louisiana State Police Government 2600 $462M United States Mark43 Mark43 OnScene Computer Aided Dispatch 2025 n/a In 2025, Louisiana State Police extended its existing Mark43 CAD/RMS deployment with Mark43 OnScene. The agency rolled out the Mark43 OnScene mobile app in February 2025 to support troopers during major events such as Mardi Gras and Super Bowl LIX. The Mark43 OnScene deployment functioned as a mobile first-responder extension to the Computer Aided Dispatch environment, pairing dispatch and CAD workflows with mobile reporting at the patrol edge. Functional capabilities implemented included officer GPS tracking and mobile reporting to capture incident status and responder locations in real time. Configuration focused on mobile incident lifecycle management and location-aware responder coordination to align field activities with dispatch priorities. The implementation integrated Mark43 OnScene with the existing Mark43 CAD/RMS dispatch environment, enabling dispatch units to view live responder locations and status statewide. Operational coverage emphasized statewide trooper forces and was specifically leveraged during large-scale public safety operations for Mardi Gras and Super Bowl LIX to provide continuous situational awareness. Governance and operational practice shifted toward mobile-first response procedures and tighter coordination between dispatch and field units, embedding location tracking into everyday dispatch workflows. Reported outcomes included improved situational awareness, faster response alignment, and enhanced officer safety statewide.
Mariposa County Government 415 $142M United States Mark43 Mark43 OnScene Computer Aided Dispatch 2024 n/a In July 2024 Mariposa County deployed Mark43 OnScene as part of a consolidated Mark43 platform that included Computer Aided Dispatch, RMS, OnScene, and Analytics for the Mariposa County Sheriff’s Office. The deployment targeted the county dispatch center and mobile patrol units to address large coverage dead zones in rural California that were impacting situational awareness and field reporting. The implementation configured Mark43 OnScene alongside Mark43 CAD and Analytics to provide unified incident management, real time location services, and mobile field reporting capabilities. Records management system functionality was included through the platform to align incident capture with downstream records and analytics workflows, and the configuration emphasized mobile-first reporting and live unit tracking. Operational coverage focused on dispatch, patrol, and interagency coordination around Yosemite National Park, restoring real time deputy tracking in previously blind coverage areas and enabling deputies to file reports from the field. The unified dispatch and mobile architecture improved dispatch efficiency and strengthened information sharing for multiagency responses without specifying external vendor integrations. Rollout was executed across the Sheriff’s Office dispatch and patrol operational domains in July 2024, centralizing incident workflows and establishing a single operational view for dispatchers and officers in the field. Governance adjustments aligned dispatch procedures and mobile reporting practices to the new Mark43 OnScene driven workflows to support consistent situational awareness and coordinated responses.
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