List of MBI Solution Happytalk Customers
Seoul, 04173,
South Korea
Since 2010, our global team of researchers has been studying MBI Solution Happytalk customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased MBI Solution Happytalk for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using MBI Solution Happytalk for Chatbots and Conversational AI include: Zinus, a South Korea based Manufacturing organisation with 165 employees and revenues of $959.0 million, Sk Magic Company, a South Korea based Manufacturing organisation with 1000 employees and revenues of $585.0 million, Samsonite Korea, a South Korea based Retail organisation with 1000 employees and revenues of $217.0 million, Iloom, a South Korea based Manufacturing organisation with 1000 employees and revenues of $202.0 million, WESTWOOD, a South Korea based Retail organisation with 107 employees and revenues of $41.0 million and many others.
Contact us if you need a completed and verified list of companies using MBI Solution Happytalk, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The MBI Solution Happytalk customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Abyz Corporation | Oil, Gas and Chemicals | 51 | $10M | South Korea | MBI Solution | MBI Solution Happytalk | Chatbots and Conversational AI | 2022 | n/a | In 2022, Abyz Corporation implemented MBI Solution Happytalk on its public website in South Korea. Abyz Corporation deployed MBI Solution Happytalk, a Chatbots and Conversational AI application, to provide web-based conversational engagement and to automate routine customer inquiries for the Oil, Gas and Chemicals business. The implementation is hosted on the company website, visible to external customers and prospects, and scoped to capture inbound inquiries and surface self-service information. This rollout aligns the application with customer service and site engagement functions. Configuration work centered on embedding the MBI Solution Happytalk web chat widget and authoring conversational flows, including FAQ automation, intent recognition, guided dialogues, and handoff triggers for human follow up. The architecture follows common SaaS conversational patterns, with a cloud-hosted runtime and a lightweight client script embedded in site pages, and the full application name MBI Solution Happytalk is used in administrative configuration and reporting. Operational coverage is primarily customer service and digital engagement, with content updates managed through the platform conversational editor and ongoing tuning of intents and utterances. Governance and operational workflows were organized around content ownership by service teams and recurring review cycles to maintain conversation accuracy and relevance. | |
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Acrylic Mart | Manufacturing | 10 | $2M | South Korea | MBI Solution | MBI Solution Happytalk | Chatbots and Conversational AI | 2022 | n/a | In 2022, Acrylic Mart deployed MBI Solution Happytalk on its public website. The deployment uses MBI Solution Happytalk within the Chatbots and Conversational AI category to provide web based customer engagement, handling initial inquiries and capturing leads for sales and customer service at the South Korea manufacturing firm. MBI Solution Happytalk was configured as an embedded website widget and administered through a cloud hosted console, enabling non technical staff to update conversational FAQ content and manage scripted workflows. Functional capabilities implemented include conversational FAQs, guided product selection flows, lead capture forms and rule based routing to email or human agents, with operational scope concentrated on sales and customer support touchpoints. Governance centered on a small admin roster at Acrylic Mart responsible for content updates and conversation script changes as part of a lightweight rollout and ongoing maintenance process. | |
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Air Bible | Retail | 24 | $2M | South Korea | MBI Solution | MBI Solution Happytalk | Chatbots and Conversational AI | 2022 | n/a | In 2022, Air Bible implemented MBI Solution Happytalk as its Chatbots and Conversational AI deployment on the company website. The rollout centers on a web-embedded chat widget served by the MBI Solution Happytalk cloud conversational engine, configured via a GUI flow builder and intent routing typical of Chatbots and Conversational AI. Functional capabilities in use include automated inquiry triage, scripted FAQ responses, and lead capture workflows to support online sales inquiries and customer service interactions. Operational coverage is site-wide on Air Bible's ecommerce site, with configuration and day to day governance managed by the retailer's ecommerce and customer service personnel consistent with the scale of a 24 person organization. Governance activities focus on conversation flow definition, escalation rules to human agents, and content management for product and shipping questions. No external system integrations are documented in the provided source, so the implementation is limited to the embedded web channel using MBI Solution Happytalk as the Chatbots and Conversational AI application. | |
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Retail | 10 | $1M | South Korea | MBI Solution | MBI Solution Happytalk | Chatbots and Conversational AI | 2022 | n/a |
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Distribution | 10 | $1M | South Korea | MBI Solution | MBI Solution Happytalk | Chatbots and Conversational AI | 2022 | n/a |
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Professional Services | 10 | $1M | South Korea | MBI Solution | MBI Solution Happytalk | Chatbots and Conversational AI | 2022 | n/a |
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Distribution | 10 | $1M | South Korea | MBI Solution | MBI Solution Happytalk | Chatbots and Conversational AI | 2022 | n/a |
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Transportation | 10 | $3M | South Korea | MBI Solution | MBI Solution Happytalk | Chatbots and Conversational AI | 2022 | n/a |
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Manufacturing | 10 | $1M | South Korea | MBI Solution | MBI Solution Happytalk | Chatbots and Conversational AI | 2022 | n/a |
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Professional Services | 47 | $5M | South Korea | MBI Solution | MBI Solution Happytalk | Chatbots and Conversational AI | 2022 | n/a |
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Buyer Intent: Companies Evaluating MBI Solution Happytalk
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