AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

List of Medallia CheckMarket Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Great Wolf Lodge Leisure and Hospitality 6000 $780M United States Medallia Medallia CheckMarket Survey and Questionnaire 2020 n/a In 2020, Great Wolf Lodge implemented Medallia CheckMarket in a Survey and Questionnaire deployment embedded on its customer-facing website. The implementation is explicitly centered on Medallia CheckMarket for online survey capture and distribution across the property portfolio of the hospitality operator. The deployment uses Medallia CheckMarket survey authoring and response collection capabilities, including templated survey creation, website-embedded survey widgets, and centralized response management and reporting. Configuration focused on customer feedback workflows typical of guest experience programs, with form logic, targeting rules for web sessions, and consolidated dashboards for survey responses and basic analytics. Integrations are limited to on-site web embedding of Medallia CheckMarket surveys, routing collected responses into the Medallia CheckMarket reporting layer for operational review. Governance was implemented through centralized administration of survey templates and access controls to manage survey cadence and data access, aligning web survey distribution with corporate guest experience processes and operational units.
On The Border Leisure and Hospitality 5724 $361M United States Medallia Medallia CheckMarket Survey and Questionnaire 2020 n/a In 2020, On The Border deployed Medallia CheckMarket as a Survey and Questionnaire solution on its public website to capture guest feedback through a web-embedded contact us survey endpoint. The deployment positions Medallia CheckMarket as the primary web survey instrument for customer experience data collection across the brand’s online touchpoint. The Medallia CheckMarket configuration centers on web-embedded survey widgets and a contact-us feedback form, configured to collect structured guest responses and open-text comments. Functional capabilities implemented align with the Survey and Questionnaire category, including survey distribution via the website, response capture, basic reporting dashboards, and configured question flows to segment feedback by visit type and issue category. Operational coverage focuses on the company’s United States online channel and is intended to feed guest experience inputs to operations, guest services, and marketing teams. Governance was implemented through defined response handling workflows that route incoming submissions to internal teams for follow-up and operational review, establishing a consistent process for managing web-sourced guest feedback.
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