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List of MedicalDirector Day Surgery Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Chelsea Heights Day Surgery Australia Healthcare 15 $3M Australia MedicalDirector MedicalDirector Day Surgery Patient Management 2017 n/a In 2017, Chelsea Heights Day Surgery Australia implemented MedicalDirector's Bluechip practice management software to streamline patient bookings, billing and reporting for its day surgery and endoscopy services. The deployment was commissioned in July 2017 and focused on consolidating practice-level patient administration and revenue workflows. Bluechip was configured to manage appointment scheduling, billing, and operational reporting, and because Bluechip integrates with MedicalDirector Day Surgery, it is inferred the practice uses MedicalDirector Day Surgery for episode management and complex invoicing. MedicalDirector Day Surgery, within the Patient Management category, is described as supporting episode-based clinical workflows and invoicing tied to procedural episodes. The combined configuration aligns bookings, billing and episode management into a cohesive patient management flow for the clinic. The integration between Bluechip and MedicalDirector Day Surgery links clinical episode records to administrative billing and reporting, enabling clinical and administrative staff across the day surgery and endoscopy services to operate from a single patient record. Governance and process changes during the rollout centered on centralizing scheduling and billing workflows for clinical and administrative teams across the practice.
South Road Day Night Surgery Australia Healthcare 12 $2M Australia MedicalDirector MedicalDirector Day Surgery Patient Management 2002 n/a In March 2002, South Road Day & Night Surgery implemented MedicalDirector Day Surgery within its Patient Management environment. The published customer case study specifically documents deployment of MedicalDirector Clinical and Pracsoft, and use of the MedicalDirector Day Surgery module is possible but inferred rather than explicitly named in the source material. Implementation scope centered on clinical and practice administration at the Mile End, South Australia day surgery facility, covering clinical staff and front‑office workflows in a 12‑employee practice. MedicalDirector Clinical and Pracsoft are documented components, delivering core patient demographics, clinical records, appointment scheduling and practice administration functionality, and MedicalDirector Day Surgery would extend those capabilities to support day-procedure workflows where deployed. The deployment reflects Patient Management practices common to the early 2000s, consistent with an integrated practice management and clinical records architecture unifying appointment, perioperative scheduling and administrative workflows. Governance and rollout were clinic-level, aimed explicitly at improving patient management and administrative workflows, with the case study attributing the improvements to the MedicalDirector Clinical and Pracsoft implementations rather than naming the Day Surgery module.
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