List of Metapack Delivery Management Software Customers
Metapack Ltd.
200 Gray’s Inn Road,
London, x, WC1X 8XZ,
United Kingdom
London, x, WC1X 8XZ,
United Kingdom
44 20 7843 6720
Professional Services
375
$44M
Since 2010, our global team of researchers has been studying Metapack Delivery Management Software customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Metapack Delivery Management Software for Shipping Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Metapack Delivery Management Software for Shipping Management include: Halfords Group, a United Kingdom based Retail organisation with 12000 employees and revenues of $2.22 billion, Clipper Logistics PLC, a United Kingdom based Distribution organisation with 9148 employees and revenues of $851.0 million, The Entertainer, a United Kingdom based Retail organisation with 1700 employees and revenues of $263.0 million and many others.
Contact us if you need a completed and verified list of companies using Metapack Delivery Management Software, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Metapack Delivery Management Software customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Clipper Logistics PLC | Distribution | 9148 | $851M | United Kingdom | Metapack | Metapack Delivery Management Software | Shipping Management | 2018 | n/a |
In 2018 Clipper Logistics PLC implemented Metapack Delivery Management Software to standardize parcel and carrier orchestration across its distribution operations, the Metapack Delivery Management Software is used as the company shipping platform within the Shipping Management category. The rollout was managed from Northampton, England and targeted Clipper operational teams handling customer fulfillment and outbound logistics.
The Metapack Delivery Management Software deployment focused on Shipping Management capabilities such as carrier selection and routing, label and documentation generation, shipment tracking and status orchestration, and rate management for multi carrier networks. Configuration work included rules based parcel routing and operational parameterization to align Metapack workflows with Clipper pick pack and dispatch sequences.
Integration work explicitly included coordination with WMS implementations utilising JDA Dispatcher and other customer management systems such as Clicklink, with data migration and cutover activities planned alongside those systems. Project teams coordinated testing across Clipper service teams and third parties, and the deployment included handover into the service desk for ongoing operational support.
Governance was driven by formal project artifacts and lifecycle controls, with the project team producing a business case, project initiation documentation, business requirements documentation and functional design specifications. The implementation project manager led stakeholder communications, budget and resourcing management, cross team testing coordination and formal sign off as fit for purpose prior to service desk transition.
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Halfords Group | Retail | 12000 | $2.2B | United Kingdom | Metapack | Metapack Delivery Management Software | Shipping Management | 2015 | n/a |
In 2015, Halfords Group implemented Metapack Delivery Management Software for core Shipping Management across its UK distribution network. The rollout targeted carrier management and parcel processing across multiple Distribution Centres and included consolidation work to enable a third Distribution Centre, relieving several outsourced storage facilities and improving service operations.
The Metapack Delivery Management Software upgrade emphasized carrier management capabilities, including carrier rate optimization, shipment orchestration, parcel labeling and manifest workflows common to Shipping Management platforms. Configuration focused on standardizing outbound processes and exception handling to create consistent parcel processing across distribution sites.
The program was coordinated alongside broader supply chain initiatives that included SAP development projects, with delivery concentrated on distribution operations and store fulfilment channels. Operational coverage spanned multiple Distribution Centres and store fulfillment processes within the United Kingdom, aligning warehouse dispatch workflows with carrier routing logic.
Governance was led by a Senior Project Manager who coordinated DC rollouts, carrier onboarding and carrier rate negotiation processes to standardize operational governance. The Carrier Management System upgrade using Metapack Delivery Management Software produced an explicitly stated 30% saving in parcel rate and supported the consolidation and service improvement objectives cited by project leadership.
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The Entertainer | Retail | 1700 | $263M | United Kingdom | Metapack | Metapack Delivery Management Software | Shipping Management | 2021 | n/a |
In 2021, The Entertainer implemented Metapack Delivery Management Software as its core Shipping Management platform to centralize parcel orchestration and carrier interactions for the retailer. The deployment is positioned to support customer service and fulfillment coordination across the companys United Kingdom operations, with the Metapack Delivery Management Software serving as the authoritative shipment control layer.
Configuration focused on standard Shipping Management capabilities including carrier selection and routing, shipment tracking and status visibility, label generation and shipment exceptions workflows. The implementation was aligned to ticket-driven customer service workflows so agents could surface shipment metadata and exception data directly within customer interactions.
Integrations are explicitly tied to the customer service stack and carrier network, Metapack interfacing with Zendesk and Hyris for ticket handling and internal operational context, and maintaining direct connectivity to couriers DPD, Hermes and Yodel for tracking, booking and exception updates. Customer Service Agents operate on a ticket system, resolving inquiries by phone, email or live chat while referencing Metapack and the integrated courier feeds.
Governance emphasized operational training and process standardization, agents receiving hands-on training in Metapack Delivery Management Software alongside Zendesk and Hyris to ensure consistent triage of delivery queries. Rollout and day to day use centered on embedding shipment orchestration into established customer support workflows, with clear ownership in the customer service function and direct operational links to carrier management.
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Buyer Intent: Companies Evaluating Metapack Delivery Management Software
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Metapack Delivery Management Software. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Metapack Delivery Management Software for Shipping Management include:
- Universal Postal Union, a Switzerland based Government organization with 250 Employees
- Sohu.com Limited, a China based Professional Services company with 4900 Employees
- Nova Poshta, a Ukraine based Professional Services organization with 1000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
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Universal Postal Union | Government | 250 | $75M | Switzerland | 2026-09-21 |
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Sohu.com Limited | Professional Services | 4900 | $836M | China | 2025-12-28 |
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Nova Poshta | Professional Services | 1000 | $250M | Ukraine | 2024-09-18 |
FAQ - APPS RUN THE WORLD Metapack Delivery Management Software Coverage
Metapack Delivery Management Software is a Shipping Management solution from Metapack.
Companies worldwide use Metapack Delivery Management Software, from small firms to large enterprises across 21+ industries.
Organizations such as Halfords Group, Clipper Logistics PLC and The Entertainer are recorded users of
Metapack Delivery Management Software for Shipping Management.
Companies using Metapack Delivery Management Software are most concentrated in Retail and Distribution, with adoption spanning over 21 industries.
Companies using Metapack Delivery Management Software are most concentrated in United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Metapack Delivery Management Software across Americas, EMEA, and APAC.
Companies using Metapack Delivery Management Software range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 66.67%, and global enterprises with 10,000+ employees - 33.33%.
Customers of Metapack Delivery Management Software include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Metapack Delivery Management Software customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Shipping Management.