List of Metapack Delivery Management Software Customers
London, x, WC1X 8XZ,
United Kingdom
Since 2010, our global team of researchers has been studying Metapack Delivery Management Software customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Metapack Delivery Management Software for Shipping Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Metapack Delivery Management Software for Shipping Management include: Halfords Group, a United Kingdom based Retail organisation with 12000 employees and revenues of $2.22 billion, Clipper Logistics PLC, a United Kingdom based Distribution organisation with 9148 employees and revenues of $851.0 million, The Entertainer, a United Kingdom based Retail organisation with 1700 employees and revenues of $263.0 million, Ascensos Limited, a United Kingdom based Professional Services organisation with 2587 employees and revenues of $81.0 million and many others.
Contact us if you need a completed and verified list of companies using Metapack Delivery Management Software, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Metapack Delivery Management Software customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Ascensos Limited | Professional Services | 2587 | $81M | United Kingdom | Metapack | Metapack Delivery Management Software | Shipping Management | 2020 | n/a | In 2020, Ascensos Limited implemented Metapack Delivery Management Software in the Shipping Management category. The Metapack Delivery Management Software was put into operational use within Ascensos customer service operations supporting retailer campaigns for Aldi and WH Smith, with frontline agents at the Motherwell site using the tool between October 2020 and April 2021. Agents operated Metapack alongside Salesforce to handle customer queries by email, telephone and social media, creating an operational pairing of CRM and delivery management for tracking and case resolution. This deployment focused on contact center workflows and direct customer-facing delivery communications. Configuration emphasis reflected common Shipping Management capabilities, including shipment orchestration, carrier selection and routing rules, label generation, parcel tracking and returns handling as part of agent workflows. Metapack Delivery Management Software was used by agents to reference tracking status, manage dispatch information and produce shipping labels during customer interactions, aligning shipping data with customer service case handling. Governance and rollout were campaign centric, with on-the-job training for agents to operate Metapack and coexisting CRM tools, and operational scope limited to customer service teams at the Motherwell site in the United Kingdom. | |
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Clipper Logistics PLC | Distribution | 9148 | $851M | United Kingdom | Metapack | Metapack Delivery Management Software | Shipping Management | 2018 | n/a | In 2018 Clipper Logistics PLC implemented Metapack Delivery Management Software to standardize parcel and carrier orchestration across its distribution operations, the Metapack Delivery Management Software is used as the company shipping platform within the Shipping Management category. The rollout was managed from Northampton, England and targeted Clipper operational teams handling customer fulfillment and outbound logistics. The Metapack Delivery Management Software deployment focused on Shipping Management capabilities such as carrier selection and routing, label and documentation generation, shipment tracking and status orchestration, and rate management for multi carrier networks. Configuration work included rules based parcel routing and operational parameterization to align Metapack workflows with Clipper pick pack and dispatch sequences. Integration work explicitly included coordination with WMS implementations utilising JDA Dispatcher and other customer management systems such as Clicklink, with data migration and cutover activities planned alongside those systems. Project teams coordinated testing across Clipper service teams and third parties, and the deployment included handover into the service desk for ongoing operational support. Governance was driven by formal project artifacts and lifecycle controls, with the project team producing a business case, project initiation documentation, business requirements documentation and functional design specifications. The implementation project manager led stakeholder communications, budget and resourcing management, cross team testing coordination and formal sign off as fit for purpose prior to service desk transition. | |
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Halfords Group | Retail | 12000 | $2.2B | United Kingdom | Metapack | Metapack Delivery Management Software | Shipping Management | 2015 | n/a | In 2015, Halfords Group implemented Metapack Delivery Management Software for core Shipping Management across its UK distribution network. The rollout targeted carrier management and parcel processing across multiple Distribution Centres and included consolidation work to enable a third Distribution Centre, relieving several outsourced storage facilities and improving service operations. The Metapack Delivery Management Software upgrade emphasized carrier management capabilities, including carrier rate optimization, shipment orchestration, parcel labeling and manifest workflows common to Shipping Management platforms. Configuration focused on standardizing outbound processes and exception handling to create consistent parcel processing across distribution sites. The program was coordinated alongside broader supply chain initiatives that included SAP development projects, with delivery concentrated on distribution operations and store fulfilment channels. Operational coverage spanned multiple Distribution Centres and store fulfillment processes within the United Kingdom, aligning warehouse dispatch workflows with carrier routing logic. Governance was led by a Senior Project Manager who coordinated DC rollouts, carrier onboarding and carrier rate negotiation processes to standardize operational governance. The Carrier Management System upgrade using Metapack Delivery Management Software produced an explicitly stated 30% saving in parcel rate and supported the consolidation and service improvement objectives cited by project leadership. | |
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Retail | 1700 | $263M | United Kingdom | Metapack | Metapack Delivery Management Software | Shipping Management | 2021 | n/a |
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Buyer Intent: Companies Evaluating Metapack Delivery Management Software
- Sohu.com Limited, a China based Professional Services organization with 4900 Employees
- Nova Poshta, a Ukraine based Professional Services company with 1000 Employees
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