List of Mi9 CRM Customers
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United States
Since 2010, our global team of researchers has been studying Mi9 CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Mi9 CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Mi9 CRM for CRM include: Zadok Jewelers, a United States based Retail organisation with 50 employees and revenues of $6.0 million, SPD Group, a United States based Retail organisation with 45 employees and revenues of $5.0 million, Betteridge Jewelers, a United States based Retail organisation with 43 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using Mi9 CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Mi9 CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Betteridge Jewelers | Retail | 43 | $5M | United States | Mi9 Retail | Mi9 CRM | CRM | 2017 | n/a | In 2017, Betteridge Jewelers implemented Mi9 CRM as part of Mi9 Retail's end-to-end jewelry suite, deploying a cloud based solution to modernize its luxury retail and e commerce operations in the United States. The Mi9 CRM implementation is in the CRM category and was provisioned alongside Mi9 Mosaic POS and clienteling modules to create a unified customer data backbone. Deployment architecture centralized customer master data in Mi9 CRM, enabling shared customer profiles, purchase histories, and clienteling records across store and online channels. Functional capabilities focused on CRM led personalization and analytics, supporting segmentation, customer profile enrichment, and clienteling workflows typical of retail CRM deployments. The cloud delivery model was selected to reduce in house infrastructure costs according to the vendor announcement. Operational scope targeted Betteridge store operations and e commerce merchandising and customer engagement teams across the United States, aligning marketing, store sales associates, and service functions on a common customer record. Governance emphasized consolidated data stewardship and cross channel process orchestration to enable consistent customer experiences and analytics driven personalization. The vendor announcement framed the rollout as intended to drive customer experience improvements and cost reduction in infrastructure. | |
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SPD Group | Retail | 45 | $5M | United States | Mi9 Retail | Mi9 CRM | CRM | 2018 | n/a | In 2018, J.R. Dunn Jewelers implemented Mi9 CRM as part of a cloud-based deployment of Mi9 Retail's end-to-end jewelry suite in the United States. The deployment was positioned to modernize retail operations and explicitly targeted CRM and clienteling to improve customer engagement and sales, as stated in the vendor press release. The implementation included Mi9 CRM alongside Mi9 Mosaic POS and clienteling capabilities as integrated components of the Mi9 Retail suite. Mi9 CRM was configured to establish a unified customer record, support clienteling workflows and contact management, and enable store-level sales associate access to customer profiles and purchase histories in support of CRM use cases. Operational coverage focused on retail store operations and store associate enablement within the United States, affecting customer engagement, sales, and store operations functions. The rollout used a cloud-based delivery model with centralized application configuration across the Mi9 suite, and governance emphasized clienteling process alignment and CRM-driven customer interaction workflows to realize the stated objective of improved customer engagement and sales. | |
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Zadok Jewelers | Retail | 50 | $6M | United States | Mi9 Retail | Mi9 CRM | CRM | 2017 | n/a | In 2017, Zadok Jewelers deployed Mi9 CRM, a CRM application, as part of Mi9 Retail's end to end jewelry suite across its Houston and Austin retail operations. The 2017 deployment included Mi9 CRM alongside mobile POS and clienteling capabilities, positioning CRM-driven clienteling as a central operational focus. Mi9 CRM was configured to centralize customer profiles and to support clienteling workflows, while the mobile POS component enabled associate-led transactions at the point of sale. The implementation emphasized CRM functional modules such as customer profile management, clienteling orchestration, and point of sale sales workflow alignment to unify associate engagement and transaction processes. Operational scope covered Zadok Jewelers retail sites in Houston and Austin, affecting store sales operations and customer engagement processes. According to the vendor press release, the rollout sought to foster increased sales and an improved in store customer experience through CRM-driven clienteling and mobile POS adoption. |
Buyer Intent: Companies Evaluating Mi9 CRM
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