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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

List of Mitel Collaboration Advanced MCA Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Chervon Manufacturing 6481 $1.8B China Mitel Mitel Collaboration Advanced MCA Audio Video and Web Conferencing 2013 n/a In 2013 Chervon implemented Mitel Collaboration Advanced MCA to deliver Audio Video and Web Conferencing capabilities across its North American operations. The deployment targeted eight offices in the North America region and was driven by objectives to reduce international calling costs, simplify administration, and improve collaboration for traveling staff. The implementation leveraged Mitel’s unified communications family, specifically MiVoice and MiCollab, with module level use of Mitel Collaboration Advanced MCA and inferred MiCollab AWV capabilities for audio, web, and video conferencing. Configuration focused on centralized conferencing services, meeting scheduling and control, and client access for mobile and remote users to support staff on the move. Operational scope was limited to Chervon’s North American operations and spanned administrative, communications, and collaboration workflows across the eight sites. Governance emphasized centralized administration and common UC configuration to simplify management across offices, while the platform integration with MiVoice and MiCollab provided unified telephony and conferencing under a single vendor stack.
Raytown Quality Schools United States Education 900 $100M United States Mitel Mitel Collaboration Advanced MCA Audio Video and Web Conferencing 2018 n/a In 2018 Raytown Quality Schools implemented Mitel Collaboration Advanced MCA to provide Audio Video and Web Conferencing across 25 district facilities in the United States. The district deployed MiCollab and MiVoice to modernize district communications and enable mobile soft clients for administrators, centralizing voice and conferencing capabilities for classroom coordination, administrative collaboration and operations. The MiCollab deployment is treated as the Mitel Collaboration Advanced MCA audio, web and video conferencing capability for this reference to align product naming. Functionally the implementation combined telephony and unified communications with conferencing capabilities, including audio conferencing, web meetings, video conferencing, mobile soft clients, presence and unified messaging that are typical of Audio Video and Web Conferencing platforms. Configuration activities focused on provisioning MiVoice telephony endpoints together with MiCollab soft client profiles for administrative staff, and on standardizing conferencing room setups and user access policies across sites. Provisioning templates and centralized client configuration reduced per site setup complexity during the rollout. Operational coverage included 25 facilities and impacted administrative, instructional coordination and operations business functions districtwide. Governance centered on standardized communications workflows and mobile client usage policies to ensure consistent administrator access to conferencing and call controls. The deployment enabled mobile soft clients for administrators and improved districtwide collaboration and operational efficiency as reported by the district.
University Of The Witwatersrand Education 5000 $400M South Africa Mitel Mitel Collaboration Advanced MCA Audio Video and Web Conferencing 2019 n/a In 2019 University Of The Witwatersrand implemented Mitel Collaboration Advanced MCA, deploying Mitel MiCollab as part of a campuswide unified communications and collaboration initiative to support hybrid learning, mobility, and centralized student-service operations. The implementation targeted Audio Video and Web Conferencing across the Johannesburg campus and the broader MEA region, configured to support thousands of users. Configuration emphasized core audio, web and video conferencing capabilities, presence and mobility clients, and centralized administration consistent with MiCollab deployments. Mitel Collaboration Advanced MCA was provisioned for multi-modal conferencing, scheduling and session management to enable hybrid teaching and to streamline student-service workflows. Integrations included SIP trunking for telephony interconnects, a capability explicitly cited as producing SIP-trunk cost savings, and consolidation into the campus unified communications fabric. Operational coverage spanned academic departments and centralized student-facing services, with platform provisioning and user support scaled for thousands of end users. Governance was centralized under a campuswide UC initiative to standardize collaboration workflows and mobility policies during rollout. The deployment delivered improved collaboration, SIP-trunk cost savings, and support for thousands of users, and Mitel Collaboration Advanced MCA has since been rebranded as MiCollab Audio, Web and Video, aligning this MiCollab deployment with MCA-class audio, web and video conferencing usage.
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