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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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List of Mobile2CRM Call Recording Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Cnaan Group Israel Construction and Real Estate 35 $50M Israel Mobile2CRM Mobile2CRM Call Recording Call Tracking and Recording 2021 n/a
In 2021 Cnaan Group Israel deployed Mobile2CRM Call Recording as a Call Tracking and Recording application to support CRM and compliance functions. Mobile2CRM identifies Cnaan Group among its customer base for capturing mobile calls and messages and logging them into corporate systems to support operational transparency and compliance. The deployment focused on mobile call recording and CRM logging integration modules, providing device level capture of inbound and outbound voice and message activity and automated ingestion into corporate CRM records. Mobile2CRM Call Recording was configured to associate captured interactions with customer records and project accounts to support record keeping and dispute resolution workflows. Operational scope covered CRM and compliance functions within Cnaan Group Israel, with emphasis on auditability for sales, project management and customer service interactions. Governance adjustments included centralized logging of mobile interactions and new recorded interaction processes to support compliance and dispute resolution, aligning the Call Tracking and Recording capability with existing corporate systems.
Peltours United Kingdom Leisure and Hospitality 30 $5M United Kingdom Mobile2CRM Mobile2CRM Call Recording Call Tracking and Recording 2021 n/a
In 2021, Peltours United Kingdom implemented Mobile2CRM Call Recording as a CRM and process-area deployment in the UK. The Mobile2CRM Call Recording rollout focused on capturing mobile voice calls and SMS messages and logging those interactions into the corporate CRM to reduce organizational blind spots from employees using personal mobile phones for work. This implementation is categorized under Call Tracking and Recording and targets customer engagement and dispute resolution workflows. The deployment emphasized two functional modules, call recording and CRM integration. Mobile2CRM Call Recording captured call audio and message metadata on mobile devices then synchronized call records and associated attachments into the corporate CRM, enabling interaction timeline enrichment and record-level association with customer profiles. The implementation used a CRM connector pattern to map call records into existing CRM entities and to surface mobile-origin interactions inside established CRM workflows. Operational coverage was scoped to CRM and process areas across the UK, applied within Peltours United Kingdom customer service and front-line sales touchpoints. Governance and process changes included formalized logging procedures, consent and recording notification practices, and audit trail capture to support dispute handling and regulatory compliance. The configuration oriented Mobile2CRM Call Recording toward ongoing operational use for customer engagement and dispute resolution as described by the vendor.
Wiskind & Bittas US Professional Services 10 $1M United States Mobile2CRM Mobile2CRM Call Recording Call Tracking and Recording 2022 n/a
In 2022, Wiskind & Bittas US implemented Mobile2CRM Call Recording as a Call Tracking and Recording application. The deployment was CRM and communications focused, implemented across the US and Israel region to integrate employees mobile communications with Microsoft Teams and the firm CRM. Mobile2CRM Call Recording was configured to add mobile call recording, IVR, transcription and analytics capabilities to the communications stack. Calls captured on employee mobile devices were routed into Microsoft Teams workflows and logged into the CRM, with transcriptions and call metadata indexed for subsequent review, search, and analytics. Operational coverage centered on client facing teams, combining communications capture with CRM logging to support compliant call recording of client interactions. The implementation augmented older PBX and desktop phone infrastructure, improved operational efficiency and established recorded and transcribed mobile communication as part of client engagement governance.
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Buyer Intent: Companies Evaluating Mobile2CRM Call Recording

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FAQ - APPS RUN THE WORLD Mobile2CRM Call Recording Coverage

Mobile2CRM Call Recording is a Call Tracking and Recording solution from Mobile2CRM.

Companies worldwide use Mobile2CRM Call Recording, from small firms to large enterprises across 21+ industries.

Organizations such as Cnaan Group Israel, Peltours United Kingdom and Wiskind & Bittas US are recorded users of Mobile2CRM Call Recording for Call Tracking and Recording.

Companies using Mobile2CRM Call Recording are most concentrated in Construction and Real Estate, Leisure and Hospitality and Professional Services, with adoption spanning over 21 industries.

Companies using Mobile2CRM Call Recording are most concentrated in Israel, United Kingdom and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Mobile2CRM Call Recording across Americas, EMEA, and APAC.

Companies using Mobile2CRM Call Recording range from small businesses with 0-100 employees - 100%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Mobile2CRM Call Recording include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Mobile2CRM Call Recording customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Call Tracking and Recording.