List of Monocl for CRM Customers
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Since 2010, our global team of researchers has been studying Monocl for CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Monocl for CRM for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Monocl for CRM for Customer Engagement include: Bruker Corporation, a United States based Life Sciences organisation with 9707 employees and revenues of $2.96 billion, Miltenyi Biotec B.V. and Co. KG, a United States based Professional Services organisation with 500 employees and revenues of $100.0 million, Marinus Pharmaceuticals Inc, a United States based Life Sciences organisation with 113 employees and revenues of $15.3 million and many others.
Contact us if you need a completed and verified list of companies using Monocl for CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Monocl for CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Bruker Corporation | Life Sciences | 9707 | $3.0B | United States | Definitive Healthcare | Monocl for CRM | Customer Engagement | 2020 | n/a | In 2020, Bruker Corporation implemented Monocl for CRM in the Customer Engagement category. The Bruker Biospin unit adopted Monocl ExpertInsight and the Monocl Connect Salesforce app to enrich lead and customer profiles, supporting sales and marketing outreach to academic and research customers across North America and Latin America. The implementation leverages Monocl ExpertInsight as the enrichment and discovery capability while Monocl Connect provides a direct Monocl-to-Salesforce integration that surfaces firmographic and research profile data inside CRM records. Functional configuration focused on lead enrichment, customer profile augmentation, and contact discovery workflows to accelerate prospect qualification and targeted outreach. The Definitive Healthcare case study documents the direct Monocl-to-Salesforce integration, indicating data flows into Salesforce CRM objects and adoption within account and opportunity workflows. Operational coverage centers on Bruker Biospin sales and marketing teams engaging academic and research segments in North America and Latin America, with Monocl-sourced insights embedded into in-CRM processes. Governance and process changes emphasized CRM-first outreach and standardized qualification steps using Monocl insight as a primary discovery input. The case study reports increased CRM adoption, improved response rates, and shortened sales cycles as observed outcomes. | |
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Marinus Pharmaceuticals Inc | Life Sciences | 113 | $15M | United States | Definitive Healthcare | Monocl for CRM | Customer Engagement | 2021 | n/a | In 2021, Marinus Pharmaceuticals Inc deployed Monocl for CRM, using the Customer Engagement application to support precommercial and commercial launch planning in the United States. Monocl for CRM was implemented with Monocl ExpertInsight as the targeting engine to generate CRM seed lists that informed account selection and outreach sequencing for initial product launches. The implementation combined Monocl ExpertInsight with HospitalView data and claims data to assemble prioritized provider and institution seed lists, supporting commercial operations and cross functional teams in launch planning, account prioritization, and coordinated outreach. The Definitive LIVE customer panel described how Monocl supported targeting and CRM seed lists helped commercial operations and cross functional teams prioritize outreach for their first launches. | |
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Miltenyi Biotec B.V. and Co. KG | Professional Services | 500 | $100M | United States | Definitive Healthcare | Monocl for CRM | Customer Engagement | 2018 | n/a | In 2018, Miltenyi Biotec B.V. and Co. KG deployed Monocl for CRM in a Customer Engagement context to centralize lead capture and customer record management. The implementation focused on operationalizing Monocl for CRM across commercial, marketing, and scientific support functions in the United States, aligning customer interactions with product and sample workflows. Monocl for CRM was used for lead management, converting long-term discounts, and managing the customer database, alongside content creation workflows for scientific pamphlets, flyers, social media, and promotional materials. Business analytics processes were performed using BI tools and Excel to generate pricing recommendations for Sample Preparation merchandise and to inform competitor analysis and product comparisons. The implementation included direct lead generation workflows sourcing prospects from Monocl and NIH Reporter, and analytic handoffs between Monocl for CRM and BI Excel processes for pricing and competitive intelligence. Operational coverage explicitly supported the Science Team by delivering Safety Data Sheets, Certificates of Analysis, and product information to customers through CRM-driven customer service and sales touchpoints. Governance centered on CRM-driven workflow controls for lead qualification, discount conversion, and content distribution, with marketing and sales aligning collateral creation to trends identified in competitor analysis and NIH Reporter intelligence. Processes emphasized systematic management of customer documentation and promotional assets within Monocl for CRM to maintain consistent engagement and product information delivery. |
Buyer Intent: Companies Evaluating Monocl for CRM
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