List of NetSupport DNA (Corp) Customers
Lincolnshire, PE6 8NE,
United Kingdom
Since 2010, our global team of researchers has been studying NetSupport DNA (Corp) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased NetSupport DNA (Corp) for Hardware Asset Management (HAM), Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using NetSupport DNA (Corp) for Hardware Asset Management (HAM), Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management include: City Of Dickinson United States, a United States based Government organisation with 300 employees and revenues of $60.0 million, Dawley Services, a United Kingdom based Professional Services organisation with 90 employees and revenues of $9.0 million, Cork National Roads Office Ireland, a Ireland based Government organisation with 20 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using NetSupport DNA (Corp), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City Of Dickinson United States | Government | 300 | $60M | United States | NetSupport | NetSupport DNA (Corp) | Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management | 2017 | n/a |
In 2017, City Of Dickinson United States deployed NetSupport DNA (Corp) to monitor endpoint activity, improve IT oversight and enforce acceptable-use policies across municipal devices during a period of rapid growth. NetSupport DNA (Corp) was implemented as a centralized ITAM capability within the Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management category to provide inventory, usage telemetry and policy controls.
Implementation included hardware inventory, application metering, internet metering, endpoint activity monitoring, user activity reporting and acceptable-use policy enforcement modules. Configuration emphasized scheduled inventory scans, application usage thresholds, web usage alerts and centralized dashboards for IT operations. NetSupport DNA (Corp) agents were deployed to municipal endpoints to capture telemetry and enforce policy at the device level.
Operational responsibility was held by the municipal IT operations team, with the deployment scoped to municipal devices and staff endpoints across city departments. Governance changes included role-based access to dashboards, periodic inventory reconciliation workflows and formalization of acceptable-use policy enforcement within IT process controls. The rollout was phased to align with the city’s staffing and device onboarding during its growth period.
The City Of Dickinson United States used NetSupport DNA (Corp) to monitor endpoint activity and improve IT oversight while enforcing acceptable-use policies, with hardware inventory and application and internet metering providing asset visibility and usage data to support municipal IT management.
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Cork National Roads Office Ireland | Government | 20 | $1M | Ireland | NetSupport | NetSupport DNA (Corp) | Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management | 2019 | n/a |
In 2019 Cork National Roads Office Ireland deployed NetSupport DNA (Corp) to automate device discovery, monitoring and reporting across its road authority offices in Ireland. NetSupport DNA (Corp) was positioned to support the organization’s Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management needs and to strengthen IT operations and asset lifecycle management.
The implementation focused on automated device discovery and continuous endpoint monitoring, with centralized reporting to create a single inventory of hardware and installed software. Application metering and a detailed hardware inventory are present as inferred capabilities based on vendor feature descriptions, and these capabilities were used to track installed applications, usage patterns, and hardware configuration data across endpoints.
Operational coverage concentrated on the road authority offices in Ireland, providing IT support teams with consolidated dashboards and reports for troubleshooting and asset oversight. The rollout emphasized endpoint-level visibility and reporting rather than broad third party integrations, aligning the NetSupport DNA (Corp) deployment with core IT operations and service desk workflows.
Governance changes included establishing standardized inventory records and monitoring policies to maintain accuracy of the hardware and software inventory. The deployment explicitly aimed to reduce downtime and better manage IT assets in Ireland, by automating discovery and delivering consistent monitoring and reporting across sites.
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Dawley Services | Professional Services | 90 | $9M | United Kingdom | NetSupport | NetSupport DNA (Corp) | Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management | 2016 | n/a |
In 2016, Dawley Services implemented NetSupport DNA (Corp) to centralize IT asset visibility and streamline device monitoring and reporting. The deployment targeted Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management and supported IT operations across the company's UK operations.
The implementation leveraged NetSupport DNA (Corp) capabilities for hardware inventory, software license management, device monitoring and consolidated reporting dashboards. Configuration emphasized automated inventory collection via endpoint agents, scheduled reporting and role based access to ensure an easy to read overview of IT assets and to support ongoing license entitlement tracking.
No external system integrations are specified in the source, the rollout focused on endpoint agent deployment and a central management console installed to serve desktops and laptops across UK sites. Operational coverage included the IT support team and service desk, with device monitoring feeding incident correlation and asset reconciliation workflows for regional IT management.
Governance changes centered on establishing an authoritative asset register, scheduling routine reconciliation reports and configuring role based controls to limit access to sensitive asset and license data. Process adjustments prioritized standardized monitoring procedures and routine software license checks to align ITAM and Software Asset Management practices.
Dawley Services implemented NetSupport DNA to gain an accurate, easy-to-read overview of IT assets and to streamline device monitoring and reporting for their UK operations.
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