Dawley Services
Dawley House,
Ross-On-Wye, HR9 7BW,
United Kingdom
Ross-On-Wye, HR9 7BW,
United Kingdom
44 19 8976-8562
Professional Services
Dawley Services Technographics
Dawley Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Dawley Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 90 Dawley Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dawley Services has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2016, NetSupport DNA (Corp) for Hardware Asset Management (HAM), Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management in 2016, Amazon SES for Transactional Email in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dawley Services is running and its propensity to invest more and deepen its relationship with Google , Microsoft , NetSupport or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dawley Services revenues, which have grown to $9.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dawley Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Dawley Services Tech Stack and Enterprise Applications
Dawley Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Dawley Services implemented Google Workspace (Formerly Google G-Suite) under the Collaboration category to support internal communications and document workflows. The deployment centralized email, calendaring, and real-time document collaboration for the professional services firm.
Google Workspace (Formerly Google G-Suite) was provisioned using core Collaboration capabilities including Gmail for business email, Google Calendar for scheduling, Google Drive and Shared drives for file storage, Docs, Sheets, and Slides for real-time coauthoring, and Google Meet for video conferencing. Administration was handled through the Google Workspace admin console with group management, role based access controls, and standard provisioning workflows aligned to employee onboarding and offboarding.
Architecturally the implementation leverages Google's cloud native SaaS model to provide browser and mobile access across Dawley Services operations in the United Kingdom. Governance is executed through centralized admin roles and Google Workspace controls to manage access and data sharing across professional services teams.
|
|
|
|
|
|
Collaboration | Collaboration |
|
2020 | 2020 |
|
Dawley Services IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NetSupport | Legacy | NetSupport DNA (Corp) | Hardware Asset Management (HAM), Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management | IT Asset Management | n/a | 2016 | 2016 |
In 2016, Dawley Services implemented NetSupport DNA (Corp) to centralize IT asset visibility and streamline device monitoring and reporting. The deployment targeted Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management and supported IT operations across the company's UK operations.
The implementation leveraged NetSupport DNA (Corp) capabilities for hardware inventory, software license management, device monitoring and consolidated reporting dashboards. Configuration emphasized automated inventory collection via endpoint agents, scheduled reporting and role based access to ensure an easy to read overview of IT assets and to support ongoing license entitlement tracking.
No external system integrations are specified in the source, the rollout focused on endpoint agent deployment and a central management console installed to serve desktops and laptops across UK sites. Operational coverage included the IT support team and service desk, with device monitoring feeding incident correlation and asset reconciliation workflows for regional IT management.
Governance changes centered on establishing an authoritative asset register, scheduling routine reconciliation reports and configuring role based controls to limit access to sensitive asset and license data. Process adjustments prioritized standardized monitoring procedures and routine software license checks to align ITAM and Software Asset Management practices.
Dawley Services implemented NetSupport DNA to gain an accurate, easy-to-read overview of IT assets and to streamline device monitoring and reporting for their UK operations.
|
Dawley Services PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon SES | Transactional Email | PaaS | n/a | 2022 | 2022 |
In 2022, Dawley Services implemented Amazon SES to handle website-triggered messaging. Dawley Services deployed Amazon SES as its Transactional Email solution to support customer communications and client-facing notifications originating from the company website in the United Kingdom.
The implementation used Amazon SES sending capabilities, integrating the SES SMTP interface or SES API for programmatic outbound mail and configuring domain authentication such as SPF and DKIM. Functional capabilities aligned to the Transactional Email category included template management, recipient handling, and automated feedback processing for bounces and complaints to maintain deliverability and message hygiene.
Amazon SES was integrated directly with the Dawley Services website to instrument transactional workflows, for example contact form acknowledgements and system notifications, linking the application to client services and customer communications functions. Governance activities focused on sending domain verification, feedback loop configuration, and template-driven workflow controls to centralize message content and operationalize email handling.
|
Dawley Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
IT Decision Makers and Key Stakeholders at Dawley Services
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Dawley Services Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Dawley Services IT executives and key decision makers. This section highlights Dawley Services's latest recorded technology evaluations, including Axonaut CRM for CRM on 2025-03-11 and Crisp for Chatbots and Conversational AI on 2025-03-11. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Dawley Services digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-03-11 | Dawley Services | Evaluated | Axonaut | Axonaut CRM | CRM | CRM |
| 2025-03-11 | Dawley Services | Evaluated | Crisp IM | Crisp | Chatbots and Conversational AI | AI-Powered Application |
FAQ - APPS RUN THE WORLD Dawley Services Technographics
Dawley Services is a Professional Services organization based in United Kingdom,
with around 90 employees and annual revenues of $9.0 million.
Dawley Services operates a diverse technology stack with applications such as
Google Workspace (Formerly Google G-Suite), NetSupport DNA (Corp) and Amazon SES,
covering areas like Collaboration, Hardware Asset Management (HAM), Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management and Transactional Email.
Dawley Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Google, NetSupport and Amazon Web Services (AWS).
Dawley Services recently adopted applications including
Amazon SES in 2022, Amazon EC2 in 2022 and Amazon CloudFront in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Dawley Services’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Dawley Services’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Dawley Services technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.