List of NICE RPA Customers
Ra'anana, 4310602,
Israel
Since 2010, our global team of researchers has been studying NICE RPA customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased NICE RPA for Robotic Process Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using NICE RPA for Robotic Process Automation include: The Ardonagh Group, a United Kingdom based Insurance organisation with 10000 employees and revenues of $2.00 billion, Sans Souci Consulting, a United Kingdom based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using NICE RPA, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The NICE RPA customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Sans Souci Consulting | Professional Services | 10 | $1M | United Kingdom | Nice Systems | NICE RPA | Robotic Process Automation | 2019 | n/a | In 2019, Sans Souci Consulting implemented NICE RPA to automate internal and customer facing processes. The deployment applied Robotic Process Automation within the UK based professional services firm of 10 employees to streamline repetitive operational tasks and to align automation with customer journey mapping. Deployment focused on configuring NICE RPA bots to execute routine back office tasks, orchestrate scheduled work, and manage exceptions while embedding automation into customer interaction workflows informed by NICE customer journey software. NICE RPA was configured to support attended and unattended automation patterns, process orchestration, and rule based decision steps, with process mapping used to prioritize automation candidates. The implementation integrated NICE RPA with NICE customer journey software to map customer personas and to route automated tasks across client delivery and administrative workflows. Operational coverage targeted core operations and client facing teams in the United Kingdom, applying automation to transactional workstreams and service delivery handoffs. Governance established process mapping standards, runbook based exception management, and role based bot ownership to maintain operational control and sustainability. Reported outcomes include greater operational efficiencies, more consistent service delivery, and improved employee morale as stated by the customer. | |
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The Ardonagh Group | Insurance | 10000 | $2.0B | United Kingdom | Nice Systems | NICE RPA | Robotic Process Automation | 2018 | n/a | In 2018, The Ardonagh Group implemented NICE RPA to introduce Robotic Process Automation across its Swinton operating unit, establishing an enterprise automation foothold within the insurer. NICE RPA was deployed as the core Robotic Process Automation platform to orchestrate repetitive, rules based workflows between desktop environments and back office systems. The deployment emphasized standard RPA capabilities, including unattended automation for batch processes, attended bots for customer service agent assistance, process recording and replay for workflow capture, and centralized bot management for scheduling and runtime control. Configuration focused on stabilizing repeatable policy administration and customer interaction sequences, with automation logic built to mirror existing operational procedures. Operational coverage centered on Swinton operations inside The Ardonagh Group, targeting insurance business functions such as policy administration and customer service where manual, high volume tasks were concentrated. The implementation narrative for NICE RPA describes integration at the process level with existing operational workflows rather than specific third party systems. Governance and rollout included establishing operational controls for bot lifecycle management, exception handling workflows and monitoring to support sustained automation operations across the Swinton unit. The public account notes that Swinton benefits from NICE RPA, positioning the deployment as a practical automation program within The Ardonagh Group’s insurance operations. |
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