List of NinjaOne ITAM Customers
Austin, 78701, TX,
United States
Since 2010, our global team of researchers has been studying NinjaOne ITAM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased NinjaOne ITAM for Hardware Asset Management (HAM), IT Asset Management (ITAM) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using NinjaOne ITAM for Hardware Asset Management (HAM), IT Asset Management (ITAM) include: Axley Brynelson, LLP, a United States based Professional Services organisation with 160 employees and revenues of $25.0 million, City of Vidalia, LA, a United States based Government organisation with 55 employees and revenues of $7.0 million and many others.
Contact us if you need a completed and verified list of companies using NinjaOne ITAM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The NinjaOne ITAM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Axley Brynelson, LLP | Professional Services | 160 | $25M | United States | NinjaOne | NinjaOne ITAM | Hardware Asset Management (HAM),IT Asset Management (ITAM) | 2022 | n/a | In 2022, Axley Brynelson, LLP implemented NinjaOne ITAM for Hardware Asset Management (HAM),IT Asset Management (ITAM) to centralize endpoint management and firm helpdesk workflows. The initiative was led by IT Director Kyle Utech and Systems Administrator Rodney Schwoegler, and focused on managing remote endpoints used by lawyers who do not often come into the office. The implementation of NinjaOne ITAM and the subsequent rollout of Ninja Ticketing three months later included core capabilities for remote management, automated patching, alerting, and integrated ticketing. The team configured an after hours autoresponder workflow, SMS escalation for tickets marked urgent, automated ticket status transitions, and email notifications for helpdesk technicians. The system tray client was configured to capture device context and automatically assign tickets to the correct user and device, accelerating troubleshooting workflows. Operational coverage extended across the firm’s corporate endpoints and the distributed lawyer workforce, and the team linked the system tray client to the firm knowledge base to provide end users with self-service options. Axley consolidated a previously diversified tool stack into NinjaOne ITAM by replacing point tools including Spiceworks, PDQ, Ivanti, RealVNC, PRTG, and Netwrix, enabling a single pane of glass view combining patch status, hardware and software details, related tickets, and recent device activity. Governance and process changes emphasized automation first, with scripted alerting for TPM removal, unexpected shutdowns, and service crashes, plus ticket routing and automation to remove urgent tags on closure. The rollout sequence was incremental, with NinjaOne adopted early in 2022 and Ninja Ticketing added three months later, allowing the IT team to iteratively expand automation and alert policies without an external systems integrator. Explicit outcomes reported by the firm include consolidated tooling that saved thousands of dollars, a shift in ticket intake where roughly 90% of tickets now arrive via the system tray client instead of email, and faster resolution times described by the team as moving from days to minutes. The implementation delivered a unified endpoint management, patching, automation, and helpdesk capability using NinjaOne ITAM. | |
 |
City of Vidalia, LA | Government | 55 | $7M | United States | NinjaOne | NinjaOne ITAM | Hardware Asset Management (HAM),IT Asset Management (ITAM) | 2019 | n/a | In 2019 the City of Vidalia, LA implemented NinjaOne ITAM in the Hardware Asset Management (HAM),IT Asset Management (ITAM) category to regain visibility, control, and security across municipal systems. The small government organization of roughly 55 employees supports City Hall, the Police Department, Fire Department, Utility Department, and Parks and Recreation, and this deployment was provisioned and managed by a three person IT team led by an on-staff technician, Andrew Jones. NinjaOne ITAM was deployed broadly to endpoints, servers, network devices, printers, and IoT devices to provide a centralized operational control plane for patching, inventory, monitoring, and remote support. The deployment model emphasizes agent-based telemetry and centralized scripting to enable remote remediation without on-site travel. Core functional capabilities configured include automated patch management for operating systems, third party application patching for software such as LibreOffice, Chrome, and Adobe, scripted remediation workflows, and scheduled workstation reboots with manual server reboots to minimize downtime. The City uses NinjaOne ITAM for live IT asset inventory, automatic collection of BitLocker keys, drive encryption status reporting, and enforcement of multifactor authentication for both user login and privileged technician actions. The team also leverages the platform to create monitoring conditions, SMART and RAID alerts, and custom scripts to address emergent vulnerabilities, for example stopping the print spooler during Print Nightmare events and disabling SMBv1 across endpoints. Integrations and operational coverage were implemented using the Ninja NMS agent on network devices, printers, and other managed devices, with automated ticket creation into the municipal helpdesk when conditions such as failed pings or service crashes occur. The implementation includes a visible system tray icon on endpoints to simplify end-user ticket submission and to surface security awareness resources, and it uses end-user sharing to provide secure access to on-network resources without requiring a VPN. The City also uses Webroot antivirus and DNS content filtering via the Ninja platform, and Ninja-generated remote access reports are sent monthly to their CISA for auditability. Governance and rollout emphasized rapid adoption and centralized control, with the team deploying across departments during a 30 day trial and bringing all locations under a single management console. Operational process changes removed a twice per year manual hardware audit by replacing it with a continuously updated asset inventory, and the automation of patching reduced manual endpoint travel and scanning work such that the organization was able to shift almost an entire employee salary away from routine scanning and patching tasks. Compliance workflows for CJIS and PCI were supported through consistent patching and reporting, and audit trails for remote sessions and user actions were retained to provide accountability to departmental leadership. |
Buyer Intent: Companies Evaluating NinjaOne ITAM
- Workers Compensation Board of Alberta, a Canada based Insurance organization with 2500 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||