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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of Now Commerce Platform Shipments Manager Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Earthpack Distribution 10 $1M United States Now Commerce Now Commerce Platform Shipments Manager Order Management 2019 n/a In 2019 Earthpack deployed Now Commerce Platform Shipments Manager to automate B2B order entry for its US distribution operations. The Now Commerce Platform Shipments Manager is an Order Management application that Earthpack used to centralize order capture, shipment orchestration, and inventory visibility across its distribution workflows, addressing manual order-processing bottlenecks. Implementation centered on the Shipments Manager module, configured to automate order routing, carrier selection, packing instructions, and shipment event recording while supporting inventory allocation for distribution and warehouse operations. Standard Order Management capabilities were applied, including rules based fulfillment logic and shipment status visibility, and vendor materials link shipping and warehouse integrations to QuickBooks in similar customer scenarios. Process changes consolidated order entry and reduced manual handoffs, aligning order processing, inventory management, shipping operations, and customer service within a single operational flow. Reported outcomes include reduced manual order-processing time and improved order accuracy and visibility for Earthpack's US distribution operations.
Groundwork Coffee LLC Consumer Packaged Goods 130 $10M United States Now Commerce Now Commerce Platform Shipments Manager Order Management 2019 n/a In 2019 Groundwork Coffee LLC implemented Now Commerce Platform Shipments Manager for Order Management. The deployment extended the companys Now Commerce B2B ordering environment to add shipments orchestration and fulfillment controls for a premium coffee roaster and distributor operating in the United States. Now Commerce Platform Shipments Manager was configured to work alongside the platform's B2B order entry and customer self service workflows, providing order staging, shipment creation, and shipment status tracking capabilities common to Order Management solutions. The implementation included integration with QuickBooks for financial and order to cash alignment, and configuration to drive warehouse and third party logistics shipping automation and tracking for distributor shipments. Operational coverage focused on wholesale order entry, order management, customer self service, and logistics operations across Groundwork Coffee's distribution footprint. Governance centered on consolidating order capture and fulfillment routing within the Now Commerce environment, with Shipments Manager providing a unified shipment lifecycle that supports downstream warehouse and 3PL execution while improving order management and customer self service.
Imported Foods Resource Consumer Packaged Goods 50 $5M United States Now Commerce Now Commerce Platform Shipments Manager Order Management 2015 n/a In 2015, Imported Foods Resource implemented Now Commerce Platform Shipments Manager to manage order and fulfillment operations. Imported Foods Resource uses Now Commerce Platform Shipments Manager as its Order Management system for fulfillment, shipping, and accounting functions. The deployment was sized for a 50 employee consumer packaged goods business and was implemented as a central order orchestration layer. Now Commerce Platform Shipments Manager was configured to centralize order intake, shipment scheduling, carrier label generation, and status tracking, aligning order lifecycle control with warehouse picking and packing processes. Configuration emphasized Order Management capabilities including order capture and validation, fulfillment orchestration, shipment tracking, and returns processing, along with inventory reservation workflows typical for the category. The Now Commerce Platform Shipments Manager implementation included role based access and configurable workflow rules to support sales, fulfillment, customer service, and operations teams. The implementation integrated with Intuit QuickBooks to synchronize financial postings and invoice data between the order engine and accounting, reflecting the customer note that QuickBooks is used on their website. Governance focused on process alignment between order entry, fulfillment, and accounting, with configuration governance and user role definitions to manage permissions and change control.
Distribution 175 $20M United States Now Commerce Now Commerce Platform Shipments Manager Order Management 2019 n/a
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