List of NTT COMWARE Follow Customers
Tokyo, 100-8116,
Japan
Since 2010, our global team of researchers has been studying NTT COMWARE Follow customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased NTT COMWARE Follow for Workforce Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using NTT COMWARE Follow for Workforce Management include: JAPAN POST BANK Co., a Japan based Banking and Financial Services organisation with 12219 employees and revenues of $15.26 billion, Kintetsu Japan, a Japan based Transportation organisation with 6700 employees and revenues of $10.94 billion, Yanagi Clinic Japan, a Japan based Healthcare organisation with 16 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using NTT COMWARE Follow, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The NTT COMWARE Follow customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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JAPAN POST BANK Co. | Banking and Financial Services | 12219 | $15.3B | Japan | NTT Group | NTT COMWARE Follow | Workforce Management | 2015 | NTT Comware |
In 2015, JAPAN POST BANK Co. selected NTT COMWARE Follow for Workforce Management as the platform to standardize time and attendance capture across the bank. The selection initiated a multi‑phase program that began with pilot deployments in model centers and progressed to a company wide rollout completed with systems live across all sites in February 2017.
NTT COMWARE Follow was implemented with IC card based clocking hardware integrated into the application to capture employee attendance data, and configured to provide centralized attendance management and a payroll interface. Functional emphasis was on automated time capture and attendance record consolidation, aligning clocking endpoints with the Follow application for consistent data ingestion.
Deployment architecture centered on distributed clocking terminals at model centers feeding a centralized NTT COMWARE Follow instance, with NTT Comware acting as the implementation partner. Integrations explicitly included the payroll interface to move attendance data into payroll processing, and the rollout covered all operational sites of JAPAN POST BANK.
Governance and operational changes included a staged rollout plan from model centers to all sites, operationalizing IC card clocking and standardizing attendance workflows across HR and payroll functions. The program achieved paperless operations and improved HR efficiency according to the implementation notes, with NTT COMWARE Follow serving as the bank wide Workforce Management system.
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Kintetsu Japan | Transportation | 6700 | $10.9B | Japan | NTT Group | NTT COMWARE Follow | Workforce Management | 2006 | NTT Comware |
In 2006, Kinki Nippon Railway (Kintetsu) deployed NTT COMWARE Follow to centralize workforce time and attendance across its operations and to improve operational safety and compliance. The implementation used NTT COMWARE Follow as a Workforce Management platform, with NTT Comware acting as the system integrator and NTT Group as the vendor coordinating delivery and support.
The deployment focused on centralized time capture and attendance aggregation, consolidation of attendance data, and operational reporting capabilities typical of Workforce Management solutions. The implementation narrative identifies core functional capabilities implemented, including time and attendance recording, aggregated workforce attendance data stores, and reporting feeds used by HR and operations to monitor shifts and compliance.
By 2009 the solution was extended into core transport and operational attendance systems, integrating operational attendance workflows with the centralized attendance repository and broadening the system coverage to more than 8,000 employees. The rollout encompassed HR and frontline operations across Kintetsu’s transport business, aligning attendance data flows to support operational safety processes and HR reporting requirements.
Governance and operational change centered on centralized attendance data management and streamlined HR and operational reporting, with NTT Comware managing the phased implementation and extensions. Outcomes explicitly reported include consolidated attendance records for over 8,000 employees and streamlined HR and operational reporting, together with stated improvements in operational safety and compliance.
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Yanagi Clinic Japan | Healthcare | 16 | $2M | Japan | NTT Group | NTT COMWARE Follow | Workforce Management | 2024 | Ods Japan |
In 2024 Yanagi Clinic implemented NTT COMWARE Follow. The October 2024 deployment at the Kyoto clinic used NTT COMWARE Follow as a tablet-based Workforce Management time and attendance solution for a 16-employee outpatient practice.
The rollout used an Ods Japan supplied NFC tablet to shift clock-in capture to a single tablet device, addressing cable and space constraints associated with a PC plus FeliCa reader setup and simplifying on-site hardware. Operational configuration centralized attendance capture and basic HR timekeeping functions within the NTT COMWARE Follow environment, improving reliability of punch data and simplifying routine timecard tasks. Ods Japan managed device provisioning and on-site installation while the implementation focused on clinic-level operational coverage rather than multi-site orchestration.
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