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● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

List of Omningage Connect Customers

Omningage
Location
39 High Street, Wednesfield,
Wolverhampton, WV11 1ST,
United Kingdom
Website
https://www.omningage.cloud/
Phone
44 33 0088-3940
Artw industry
Professional Services
Employee
20
Revenue
$2M

Since 2010, our global team of researchers has been studying Omningage Connect customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Omningage Connect for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Omningage Connect for Customer Engagement include: Svl Business Solutions, a United Kingdom based Professional Services organisation with 40 employees and revenues of $5.0 million, Dialect Communications United Kingdom, a United Kingdom based Construction and Real Estate organisation with 10 employees and revenues of $1.0 million and many others.

Contact us if you need a completed and verified list of companies using Omningage Connect, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Omningage Connect customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Dialect Communications United Kingdom Construction and Real Estate 10 $1M United Kingdom Omningage Omningage Connect Customer Engagement 2021 SVL Business Solutions United Kingdom
In 2021, Dialect Communications United Kingdom implemented Omningage Connect, a Customer Engagement application, in partnership with Omningage and SVL Business Solutions United Kingdom. The engagement focused on building a multilingual Amazon Connect CCaaS solution for fintech clients, enabling the startup BPO to rapidly expand channel coverage. Omningage Connect omnichannel and agent desktop modules were configured to unify routing and agent servicing across voice, chat, email and social channels. Configuration work emphasized multilingual routing, session orchestration and a consolidated agent desktop to support simultaneous channel workflows and agent presence management. Amazon Connect CCaaS was integrated as the telephony and contact center fabric, with Omningage Connect orchestrating channel connectors and the agent UI. SVL Business Solutions United Kingdom executed implementation and integration tasks, aligning Omningage Connect with Amazon Connect and configuring channel connectors for voice, chat, email and social to support fintech client interactions. Governance followed a partnership model between Dialect, Omningage and SVL, with coordinated configuration backlogs, multilingual testing cycles and go live planning across the BPO. The deployment delivered omnichannel agent desktop capabilities via Omningage Connect, enabling the startup BPO to scale channel operations for fintech clients quickly.
Svl Business Solutions Professional Services 40 $5M United Kingdom Omningage Omningage Connect Customer Engagement 2021 n/a
In 2021, SVL Business Solutions implemented Omningage Connect as a Customer Engagement solution to deliver an Amazon Connect-based agent desktop and analytics suite. The deployment was structured to enable SVL to provide CCaaS and advanced contact centre features to its UK customers, and the vendor Omningage publicised the collaboration that year. The implementation emphasized Omningage Connect agent and supervisor desktop modules, with configuration of supervisor dashboards, agent experience refinements, and an analytics and reporting layer. Functional capabilities implemented included agent-facing interaction handling, supervisor real-time monitoring and historical analytics, aligning with Customer Engagement workflows for contact routing, performance visibility, and case handling. Architecturally the solution used Amazon Connect as the telephony and contact routing backbone while Omningage Connect delivered the desktop interface and analytics instrumentation. Operational scope was focused on SVL's UK customer-facing contact centre services, and the 2021 collaboration specifically targeted improved supervisor dashboards and agent experience as the primary areas of refinement.
Showing 1 to 2 of 2 entries

Buyer Intent: Companies Evaluating Omningage Connect

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Omningage Connect. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Omningage Connect for Customer Engagement include:

  1. Affordable Housing Concepts, a United States based Construction and Real Estate organization with 30 Employees

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Logo Company Industry Employees Revenue Country Evaluated
Affordable Housing Concepts Construction and Real Estate 30 $12M United States 2026-09-01
FAQ - APPS RUN THE WORLD Omningage Connect Coverage

Omningage Connect is a Customer Engagement solution from Omningage.

Companies worldwide use Omningage Connect, from small firms to large enterprises across 21+ industries.

Organizations such as Svl Business Solutions and Dialect Communications United Kingdom are recorded users of Omningage Connect for Customer Engagement.

Companies using Omningage Connect are most concentrated in Professional Services and Construction and Real Estate, with adoption spanning over 21 industries.

Companies using Omningage Connect are most concentrated in United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Omningage Connect across Americas, EMEA, and APAC.

Companies using Omningage Connect range from small businesses with 0-100 employees - 100%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Omningage Connect include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Omningage Connect customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Engagement.