List of OpenAI Academy Customers
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Since 2010, our global team of researchers has been studying OpenAI Academy customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased OpenAI Academy for Natural Language Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using OpenAI Academy for Natural Language Processing include: Walmart, a United States based Retail organisation with 2100000 employees and revenues of $681.00 billion, Coles, a Australia based Retail organisation with 120000 employees and revenues of $26.05 billion, CommBank, a Australia based Banking and Financial Services organisation with 48580 employees and revenues of $18.66 billion, MIXI Inc, a Japan based Professional Services organisation with 1717 employees and revenues of $1.05 billion and many others.
Contact us if you need a completed and verified list of companies using OpenAI Academy, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Coles | Retail | 120000 | $26.1B | Australia | OpenAI | OpenAI Academy | Natural Language Processing | 2025 | n/a |
In 2025, Coles partnered with OpenAI to implement OpenAI Academy under the Natural Language Processing category to deliver foundational AI skills to its workforce in Australia. The engagement targets roughly 115,000 employees and is scoped to the HR learning and development function, aiming to raise AI fluency and on the job productivity across frontline and corporate roles.
Coles and OpenAI co designed OpenAI Academy training modules focused on AI literacy, practical prompt engineering fundamentals, scenario based learning and role specific application of generative models as part of the learning curriculum. Modules will be delivered as modular courses and practical exercises consistent with Natural Language Processing training workflows, enabling structured onboarding, self paced learning, and capability assessments.
Governance and rollout are owned by Coles HR and learning and development teams, with a phased national rollout scheduled to begin in 2026, and implementation emphasis on co design, curriculum governance, and employee enrollment workflows. The program uses OpenAI Academy to centralize foundational AI skill development and to integrate training pathways into existing L&D operations.
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CommBank | Banking and Financial Services | 48580 | $18.7B | Australia | OpenAI | OpenAI Academy | Natural Language Processing | 2025 | n/a |
In 2025, CommBank began integrating OpenAI Academy learning resources and masterclasses from OpenAI into its small business support and employee upskilling programs. The engagement positions OpenAI Academy as a Natural Language Processing application delivering AI literacy and training content to roughly 1 million small business customers and broader staff cohorts, explicitly targeting the small business enablement and HR process areas.
The collaboration focuses on delivering curated learning paths, masterclass sessions, and AI literacy content rather than deploying a named NLP module. Implementation activities emphasized curriculum configuration, content localization for the Australian market, and embedding OpenAI Academy course assets into CommBank learning workflows and customer support touchpoints, aligning training materials with frontline advisory and internal talent development processes.
OpenAI Academy content was integrated into CommBank small business support channels and HR upskilling programs to cover both customer-facing enablement and internal employee training across Australia. Governance and rollout planning were handled by CommBank learning and small business enablement teams, with curriculum governance structures and a public training rollout scheduled to begin in 2026.
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MIXI Inc | Professional Services | 1717 | $1.1B | Japan | OpenAI | OpenAI Academy | Natural Language Processing | 2025 | n/a |
In 2025, MIXI Inc implemented OpenAI Academy, a Natural Language Processing application, to institutionalize AI training and enablement across the company. The OpenAI Academy deployment accompanied a company wide rollout of ChatGPT Enterprise that MIXI completed in 45 days, establishing a unified, secure environment for employee access to internal data and generative workflows.
The implementation centered on structured enablement modules delivered as part of OpenAI Academy, including ChatGPT 101 training for all employees, a new hire generative AI workshop for April 2025 graduates, and a hackathon using the OpenAI Agents SDK to convert proofs of concept into shipped prototypes. Functional capabilities reported in the rollout included GPT creation and governance, prompt engineering education, copy checking and creative planning GPTs for marketing, and a specialized VC Fund Initial Review Support GPT used by the investment division.
Operational coverage spanned product teams, marketing, corporate development, and the FamilyAlbum business, with MIXI reporting over 80 percent of employees as weekly active users within three months and more than 1,600 GPTs created company wide. FamilyAlbum teams used GPTs to produce brand aligned ad copy and run A B tests, while the investment division applied a structured GPT workflow to compress initial review time dramatically.
Governance and process work included standardizing AI settings and clarifying internal data handling rules, driven by mitigation playbooks and hands on Customer Success support from OpenAI. MIXI established secure sharing practices for internal data and a centralized enablement cadence through OpenAI Academy to scale safe usage, prompt libraries, and collaborative prompt refinement across departments.
Explicit outcomes cited during the rollout include departmental projects that reduced work hours by more than 90 percent, a roughly 28 hour per month reduction in advertising creative planning time for FamilyAlbum, and the investment division shortening evaluation time from one to two hours down to five to ten minutes with workload reductions in some cases over 70 percent. MIXI continues to leverage OpenAI Academy and OpenAI products to extend Natural Language Processing capabilities into product features and internal tooling.
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Retail | 2100000 | $681.0B | United States | OpenAI | OpenAI Academy | Natural Language Processing | 2025 | n/a |
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