CommBank
Commonwealth Bank Place South Level 1 11 Harbour Street,
Sydney, 2000, NSW,
Australia
Sydney, 2000, NSW,
Australia
61 2 9262-8200
Banking and Financial Services
CommBank Technographics
CommBank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CommBank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 51617 CommBank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CommBank has purchased the following applications: Oracle PeopleSoft ERP for ERP Financial in 2012, Workday HCM for Core HR in 2018, SAP Fioneer Core Banking for Core Banking in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CommBank is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Inlogik or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CommBank revenues, which have grown to $20.11 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CommBank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CommBank Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft ERP | ERP Financial | ERP Financial Management | n/a | 2012 | 2012 |
In 2012, CommBank implemented Oracle PeopleSoft ERP to establish a centralized ERP Financial platform supporting Group-wide finance operations. The implementation was governed by the ERP Squad within Global Finance Systems and Control, tasked with platform management, operational stability, and alignment to business requirements across the bank.
Oracle PeopleSoft ERP was configured to support PeopleSoft Financials capabilities with a focus on General Ledger processing, costing and profitability reporting, payroll-related reconciliations, and interface control services. Application stewardship explicitly covered systems used by Group Procurement and Group Property, and the ERP platform delivered routine business maintenance, GL suspense investigation workflows, and reporting support for costing and profitability teams.
Operational coverage extended across multiple business units with the ERP Squad executing daily open for business tasks, monitoring system and business outages, and conducting initial triage and analysis of potential business issues and system defects. Functional activities included root cause analysis of GL suspense entries, corrective action implementation to prevent recurrence, and cross-functional collaboration for issue resolution and stakeholder communications.
Governance and runbook practices were organized under the Chapter Lead, General Ledger Platforms, with escalation paths to subject matter experts and collaboration with Finance Systems Specialists on functional and solution design. The program emphasized operational controls, interface monitoring, and continuous identification of risks and opportunities within the ERP Financial platform, while supporting finance operations, reporting, and payroll reconciliation activities.
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Expense Management | ERP Financial Management |
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2005 | 2005 |
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Expense Management | ERP Financial Management |
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2005 | 2005 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2018 | 2018 |
In 2016, CommBank implemented Workday HCM as a cloud-hosted human resources information solution to consolidate global HR operations and begin a broader HR technology transformation. The deployment of Workday HCM was positioned under a software as a service model, moving human resources systems off on-premise Oracle infrastructure and onto Workday’s hosted environment for centralized Core HR functionality.
The implementation focused on Core HR capabilities including a centralized employee data model, global HRIS recordkeeping, and configurable HR workflows to simplify service delivery. Workday HCM was configured to standardize workforce records and to enable consistent personnel administration and HR service workflows across international and Australian operations.
Integrations emphasized data integration with the bank’s existing HR solutions, aligning Workday HCM records with other HR systems to support end-to-end HR processes. The program explicitly encompassed Commonwealth Bank’s international operations initially and then extended into its Australian operations, placing group people services at the center of operational ownership.
Governance and rollout were driven by the bank’s group people services leadership and framed as a transformation of how core systems operate, with an emphasis on improving and leveraging data integration between Workday HCM and other HR solutions to make HR services simpler and more flexible. The implementation narrative describes a staged global HRIS adoption, central Core HR consolidation, and process reconfiguration to support unified HR administration.
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Onboarding | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Talent Assessment | HCM |
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2020 | 2020 |
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Talent Assessment | HCM |
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2020 | 2020 |
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Video Interviewing | HCM |
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2019 | 2019 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP Fioneer | Legacy | SAP Fioneer Core Banking | Core Banking | ERP Services and Operations | Bancon | 2023 | 2023 |
In 2023 CommBank engaged Bancon to implement SAP Fioneer Core Banking, deploying SAP Fioneer Core Banking as a Core Banking platform for its banking operations. The engagement is recorded with Bancon as the system integrator and targets CommBank’s banking and financial services functions in Australia.
The implementation centered on standard Core Banking functional capabilities, including account processing and deposit management, loan servicing, payments orchestration, general ledger integration, customer onboarding and product configuration, and compliance and reporting workflows. Configuration work emphasized product catalog setup, transaction posting rules, interest calculation engines, and servicing workflows to align with retail and commercial banking use cases.
Architecturally the deployment followed a centralized core platform model with an account processing engine and real time transaction posting, combined with API oriented connectivity to support service orchestration. Bancon led integration work to connect SAP Fioneer Core Banking with CommBank’s channel and payment infrastructures and to provision data feeds for finance, risk and reporting consumers.
Program governance included an implementation led by Bancon with phased rollout planning across business functions, establishment of operational controls and change management processes, and configuration governance for product and transaction rule changes. The initiative emphasizes aligning core processing, payments orchestration and compliance workflows under the SAP Fioneer Core Banking platform.
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Enterprise Asset Management | ERP Services and Operations |
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2014 | 2014 |
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Loan Management | ERP Services and Operations |
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2016 | 2017 |
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Real Estate Property Management | ERP Services and Operations |
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2014 | 2014 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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ML and Data Science Platforms | AI Development |
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2021 | 2022 |
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ML and Data Science Platforms | AI Development |
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2021 | 2021 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Natural Language Processing | AI-Powered Application |
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2025 | 2026 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Warehouse | Analytics and BI |
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2022 | 2022 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2018 | 2018 |
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Blockchain Platform | Blockchain |
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2024 | 2025 |
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Blockchain Platform | Blockchain |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2005 | 2006 |
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Digital Asset Management | Content Management |
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2016 | 2016 |
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Digital Signing | Content Management |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Campaign Management | CRM |
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2019 | 2019 |
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CRM | CRM |
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2011 | 2012 |
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Customer Analytics | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2012 | 2012 |
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PR and Media Communication | CRM |
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2017 | 2017 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Environmental, Social, and Governance (ESG) | EPM |
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2019 | 2019 |
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EPM | EPM |
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2020 | 2020 |
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EPM | EPM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Portfolio and Investment Management | Investment Management |
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2014 | 2014 |
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Portfolio and Investment Management | Investment Management |
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2018 | 2018 |
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Portfolio and Investment Management | Investment Management |
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2021 | 2021 |
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Trading Platform, Portfolio and Investment Management | Investment Management |
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2015 | 2015 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2016 | 2016 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2002 | 2003 |
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Supplier Relationship Management | Procurement |
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2020 | 2020 |
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Supplier Relationship Management | Procurement |
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2005 | 2005 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2020 | 2020 |
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AML, Fraud and Compliance | TRM |
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2024 | 2024 |
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AML, Fraud and Compliance | TRM |
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2009 | 2009 |
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Risk Management | TRM |
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2009 | 2010 |
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Whistleblowing Management | TRM |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2012 | 2012 |
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Apps Development | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Database Management | IaaS |
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2015 | 2015 |
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Servers, Storage and Networking | IaaS |
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2016 | 2016 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Endpoint Management | CyberSecurity |
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2021 | 2021 |
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Endpoint Management | CyberSecurity |
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2017 | 2017 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2019 | 2019 |
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Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IoT Platform | Internet of Things |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at CommBank
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by CommBank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from CommBank IT executives and key decision makers. This section highlights CommBank's latest recorded technology evaluations, including BioCatch for AML, Fraud and Compliance on 2025-11-26, Ellucian Banner Student for Student Information on 2025-11-21, and Murex MX.3 for Trading Platform, Portfolio and Investment Management on 2025-11-18. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the CommBank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD CommBank Technographics
CommBank is a Banking and Financial Services organization based in Australia,
with around 51617 employees and annual revenues of $20.11 billion.
CommBank operates a diverse technology stack with applications such as
Oracle PeopleSoft ERP, Workday HCM and SAP Fioneer Core Banking,
covering areas like ERP Financial, Core HR and Core Banking.
CommBank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Workday and SAP Fioneer.
CommBank recently adopted applications including
OpenAI Academy in 2025, Kinexys by J.P.Morgan in 2024 and BioCatch in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CommBank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CommBank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CommBank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.