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● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

List of Opera Guest Enaggement and Merchandising Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
MGM Resorts International Leisure and Hospitality 58000 $16.2B United States Oracle Opera Guest Enaggement and Merchandising Guest Management 2026 n/a
In 2026, MGM Resorts International implemented Opera Guest Enaggement and Merchandising as part of a broader go-live of Oracle Hospitality OPERA Cloud Property Management and Oracle Hospitality OPERA Cloud Guest Engagement and Merchandising. This deployment is positioned in the Guest Management category to centralize guest-facing workflows across North American properties and to modernize mission-critical hotel operations. The implementation focused on Guest Engagement and Merchandising capabilities, including consolidation of guest profiles, streamlined check-in workflows, kiosk and self-service check-in modernization, and merchandising orchestration tied to loyalty. Oracle Hospitality OPERA Cloud Property Management was implemented alongside Opera Guest Enaggement and Merchandising to unify reservation and front desk processing with guest engagement functions, enabling consistent operational configuration across properties. Integrations explicitly include loyalty system linkage and kiosk modernization to accelerate check-in and improve guest interactions, with the two OPERA Cloud solutions operating on a resilient cloud-based hospitality platform. Operational coverage is stated as North American properties, impacting front office, guest services, and loyalty operations across flagship hotels such as Bellagio, Mandalay Bay, MGM Grand, and Park MGM. Governance and rollout centered on standardizing cloud platform operations and guest workflows, with deployment practices oriented toward central administration of OPERA Cloud configurations and property-level kiosk integration. The stated aims are improved staff and guest experiences through loyalty integration, faster check-in, kiosk modernization, and a more resilient cloud-based hospitality platform.
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Buyer Intent: Companies Evaluating Opera Guest Enaggement and Merchandising

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FAQ - APPS RUN THE WORLD Opera Guest Enaggement and Merchandising Coverage

Opera Guest Enaggement and Merchandising is a Guest Management solution from Oracle.

Companies worldwide use Opera Guest Enaggement and Merchandising, from small firms to large enterprises across 21+ industries.

Organizations such as MGM Resorts International are recorded users of Opera Guest Enaggement and Merchandising for Guest Management.

Companies using Opera Guest Enaggement and Merchandising are most concentrated in Leisure and Hospitality, with adoption spanning over 21 industries.

Companies using Opera Guest Enaggement and Merchandising are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Opera Guest Enaggement and Merchandising across Americas, EMEA, and APAC.

Companies using Opera Guest Enaggement and Merchandising range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 100%.

Customers of Opera Guest Enaggement and Merchandising include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Opera Guest Enaggement and Merchandising customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Guest Management.