List of Optimum Info Parts Customers
Irvine, 92602, CA,
United States
Since 2010, our global team of researchers has been studying Optimum Info Parts customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Optimum Info Parts for Order Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Optimum Info Parts for Order Management include: Kawasaki Motors Corp U.S.A, a United States based Manufacturing organisation with 2500 employees and revenues of $160.0 million, East Trailers, a United States based Manufacturing organisation with 550 employees and revenues of $80.0 million and many others.
Contact us if you need a completed and verified list of companies using Optimum Info Parts, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Optimum Info Parts customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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East Trailers | Manufacturing | 550 | $80M | United States | Optimum Info | Optimum Info Parts | Order Management | 2019 | n/a |
In 2019, East Trailers implemented Optimum Info Parts to automate after-sales parts order management and provide dealer self-service across its North American dealer network. Optimum Info Parts, an Order Management application, was deployed to centralize parts catalog access and structured order capture for both dealer portals and internal parts teams.
The implementation configured the Optimum Info Parts parts catalog, a dealer self-service portal for online ordering, order capture and tracking capabilities, and inventory synchronization to support order lifecycle workflows and fulfillment processing. Configuration emphasized catalog-driven ordering and automated order routing to standardize dealer transactions and reduce manual order entry.
Integrations included the parts catalog integration with the company ERP and with live inventory feeds to align availability and reservation states with downstream fulfillment. Operational coverage focused on after-sales parts and dealer operations across the North American dealer network, extending system use to dealers and internal service parts staff.
Rollout began in 2019 and expanded to approximately 40 dealers with roughly 250 active users consuming the dealer portal and order management capabilities. The program reduced staff time spent handling phone orders and improved parts sales visibility and fulfillment speed, and governance centered on centralized catalog management and dealer access controls to preserve data consistency across channels.
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Kawasaki Motors Corp U.S.A | Manufacturing | 2500 | $160M | United States | Optimum Info | Optimum Info Parts | Order Management | 2019 | n/a |
In 2019, Kawasaki Motors Corp U.S.A deployed Optimum Info Parts to extend Optimum Info’s dealer contact and field operations platform into its Parts & Accessories organization, using Optimum Info Parts within the Order Management category to support after sales workflows across the United States. The implementation was framed as an expansion of a dealer contact and field operations solution, with clear association to parts order handling and dealer engagement rather than as a stand alone marketing or CRM project.
Optimum Info Parts was configured to support dealer contact management and field operations workflows tied to parts ordering, order capture, and parts order processing, reflecting typical Order Management capabilities such as order orchestration and operational tasking for field teams. The narrative from the vendor indicates the Parts & Accessories team adopted the Optimum Info Parts application for coordinating dealer interactions and managing parts related service activities, aligning application modules to parts business functions.
Operational coverage focused on the Parts & Accessories team and the dealer network across the U.S. Region, with the platform used to coordinate field visits, dealer meetings, and after sales service interactions. Integrations are described at the level of dealer facing workflows and field operations orchestration, the system serving as a central point for dealer contact data and parts order related activity across sites in the United States.
Governance and rollout emphasized expanding an existing dealer contact solution into formal use by the parts organization, centralizing dealer engagement processes and field team workflows under Optimum Info Parts. Outcomes reported by the vendor include increased field productivity and 1,000 contact meetings executed in 12 months, these figures being presented as results of the Parts & Accessories adoption of Optimum Info Parts Order Management for Kawasaki Motors Corp U.S.A.
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