List of Pertento AI Customers
Stockholm, 11459,
Sweden
Since 2010, our global team of researchers has been studying Pertento AI customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Pertento AI for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Pertento AI for Chatbots and Conversational AI include: Inrego, a Sweden based Professional Services organisation with 150 employees and revenues of $25.0 million, Bygglet, a Sweden based Professional Services organisation with 51 employees and revenues of $6.0 million, Nordisk Textil Sweden, a Sweden based Retail organisation with 10 employees and revenues of $2.0 million, Converdiant, a Sweden based Professional Services organisation with 10 employees and revenues of $1.0 million, Pertento, a Sweden based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Pertento AI, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Pertento AI customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bygglet | Professional Services | 51 | $6M | Sweden | Pertento | Pertento AI | Chatbots and Conversational AI | 2024 | n/a |
In 2024, Bygglet deployed Pertento AI on its website. Pertento AI is implemented as a Chatbots and Conversational AI solution to provide on-site conversational interfaces for the Swedish professional services firm Bygglet, supporting customer-facing sales and support interactions and inquiry capture.
The deployment of Pertento AI on the public website centers on conversational UI, FAQ automation, intent classification, and guided inquiry capture consistent with Chatbots and Conversational AI functionality, and the full application name Pertento AI is used to power those conversational flows. Configuration emphasis is placed on conversational content, scripted workflows for customer onboarding and support, and iterative model tuning managed by internal product and support teams. No external integrations are documented in the provided source, so integration with backend CRM or ticketing systems is not specified. Governance and operational control are aligned to web content ownership and ongoing conversational training, using website instrumentation to monitor conversational performance and adjust scripts over time.
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Converdiant | Professional Services | 10 | $1M | Sweden | Pertento | Pertento AI | Chatbots and Conversational AI | 2024 | n/a |
In 2024 Converdiant deployed Pertento AI on their website to introduce conversational engagement for its Professional Services offerings. Pertento AI is the Chatbots and Conversational AI application implemented by Converdiant, a Sweden-based firm with 10 employees, and is embedded into public web pages to handle customer queries and initial contact flows.
The deployment centers on a web chat widget and conversational interface, with configured dialogue flows for FAQ automation, intent recognition, and lead qualification. Configuration work emphasizes conversation scripting and rule-based escalation, with built-in conversational analytics used to iterate dialog trees and refine intent handling. Operational ownership is held by a small internal team who maintain content and update dialogue flows through the Pertento AI administrative tools, and escalations from the bot are routed to the companys existing human contact channels for follow up.
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Inrego | Professional Services | 150 | $25M | Sweden | Pertento | Pertento AI | Chatbots and Conversational AI | 2024 | n/a |
In 2024, Inrego deployed Pertento AI on its public website. Pertento AI is a Chatbots and Conversational AI application implemented to provide conversational self service, route inbound web inquiries, and capture leads for the professional services firm.
The implementation centers on a web chat widget and conversational flow configuration, with explicit use of intent classification, natural language understanding, and a managed knowledge base to surface product and service information. Administrators configured intent models and scripted dialog trees in Pertento AI, and the deployment included an analytics and monitoring console to track conversation patterns and fallback triggers.
Operational scope is focused on the customer facing website, supporting pre sales engagement, routine support queries, and contact capture for sales outreach. The solution is positioned to serve customer support, sales, and marketing functions, with conversational sessions initiated from key site pages and product information areas.
Governance practices emphasize content ownership and iterative model training, with content publishing and conversation script updates managed through the Pertento AI administration interface. Escalation workflows were defined to route unresolved conversations to human channels, and ongoing tuning cycles were established to refine intents and knowledge base responses.
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Retail | 10 | $2M | Sweden | Pertento | Pertento AI | Chatbots and Conversational AI | 2025 | n/a |
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Professional Services | 10 | $1M | Sweden | Pertento | Pertento AI | Chatbots and Conversational AI | 2024 | n/a |
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