List of ProcessOn Customers
Since 2010, our global team of researchers has been studying ProcessOn customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ProcessOn for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ProcessOn for Collaboration include: Yonghui Superstores, a China based Retail organisation with 123797 employees and revenues of $13.20 billion, So-Young International Inc., a China based Professional Services organisation with 1500 employees and revenues of $266.3 million, University Of Electronic Science And Technology Of China, a China based Education organisation with 3800 employees and revenues of $200.0 million and many others.
Contact us if you need a completed and verified list of companies using ProcessOn, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ProcessOn customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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So-Young International Inc. | Professional Services | 1500 | $266M | China | ProcessOn | ProcessOn | Collaboration | 2022 | n/a | In 2022, So-Young International Inc. deployed ProcessOn to strengthen cross-department collaboration within its medical-beauty platform in China. The implementation used ProcessOn as a Collaboration tool to consolidate SOPs and streamline product development and review processes. The engagement configured team spaces and a centralized SOP and knowledge library to host standard operating procedures, product specifications, and review artifacts. ProcessOn’s Collaboration capabilities supported visual diagramming and shared workspaces for synchronous and asynchronous review, enabling structured review cycles and versioned documentation. Operational scope covered product development teams and the internal review functions that support So-Young’s medical-beauty offerings across China, with usage designed for cross-functional coordination between product, operations, and knowledge management stakeholders. Adoption focused on improving cross-department workflows tied to product design and approval. Governance established a centralized SOP library, role based access for content stewardship, and standardized review workflows to reduce meeting overhead and accelerate decisions. According to the vendor case study, the engagement delivered faster decision-making and roughly halved meeting time. | |
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University Of Electronic Science And Technology Of China | Education | 3800 | $200M | China | ProcessOn | ProcessOn | Collaboration | 2022 | n/a | In 2022, University Of Electronic Science And Technology Of China adopted ProcessOn as a Collaboration application to support teaching, research collaboration, and centralized management of instructional and research diagrams and files across its Chengdu campus. The deployment targeted cross-departmental knowledge sharing between academic departments and research groups, aligning the application with academic collaboration and document governance objectives. ProcessOn was configured to emphasize collaborative diagram and file management, with implementation signals pointing to team workspaces and external-collaboration features as primary functional modules. Configuration included centralized repositories for instructional and research diagrams and files, and standard Collaboration capabilities such as shared editing, asset organization, and controls for document access and version handling to support iterative academic workflows. Operational scope covered teaching and research functions across university departments, enabling centralized oversight of instructional content and research artifacts. The deployment focused on reducing manual file exchanges between faculty, students, and research teams, consolidating collaboration into a single Collaboration platform for diagram-centric and file-based knowledge assets. Governance changes emphasized centralized management of instructional and research files and the establishment of collaboration workflows to streamline sharing and approvals. The rollout reportedly improved collaborative document management and reduced time spent on manual file exchanges, reflecting operational consolidation of diagram and file collaboration through ProcessOn. | |
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Yonghui Superstores | Retail | 123797 | $13.2B | China | ProcessOn | ProcessOn | Collaboration | 2022 | n/a | In 2022, Yonghui Superstores implemented ProcessOn to digitize and standardize lengthy retail standard operating procedures and to build an online team knowledge base. The deployment positioned ProcessOn as a Collaboration platform supporting frontline store operations and organizational knowledge management across Yonghui. Implementation centered on cloud document storage and team spaces to centralize SOP authoring, distribution, and local adaptation. The configuration used collaborative editing, document versioning, and role based access controls to manage the document lifecycle and ensure frontline teams received current procedures in real time. Operational scope covered frontline stores and regional operations across China, enabling store managers, supervisors, and store staff to consume and act on updated processes at scale. The solution served as the primary repository and distribution layer for operational procedures, reducing reliance on fragmented offline documents. Governance was structured around centralized authoring and approval workflows, with team spaces enabling controlled local revisions and rollout sequencing. The ProcessOn implementation was credited with better knowledge retention, faster deployment of store tasks, and reduced process friction at scale in China. |
Buyer Intent: Companies Evaluating ProcessOn
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