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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

List of ProProfs BIGContacts Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Coachdeck Retail 10 $1M United States ProProfs ProProfs BIGContacts CRM 2010 n/a In 2010, CoachDeck deployed ProProfs BIGContacts as its CRM. The San Diego based retail company uses ProProfs BIGContacts to manage a contact repository exceeding 30,000 records and to centralize customer communication across customer facing activities. The implementation emphasizes core CRM capabilities, including contact management, contact segmentation, automated workflow routing, and activity tracking to support repeatable follow up processes. ProProfs BIGContacts was configured to automate follow up sequences and consolidate email and interaction histories, enabling small team coordination and a single source of truth for customer interactions. Operationally the deployment serves a 10 person organization and is focused on sales and support related workflows, with the CRM functioning as the primary system for customer engagement. According to the vendor case study, the ProProfs BIGContacts deployment improved follow up efficiency and long term customer engagement for CoachDeck.
Cpe Plus Professional Services 28 $3M United States ProProfs ProProfs BIGContacts CRM 2020 n/a In 2020, Cpe Plus implemented ProProfs BIGContacts as their CRM to centralize contact management and support remote collaboration across its Phoenix and Tampa telecom services operations in the United States. The deployment targeted sales and service teams at the 28 person professional services firm, unifying contact records and streamlining customer facing workflows. ProProfs BIGContacts was positioned to improve information access for remote workers and to introduce CRM driven task automation. Implementation emphasized contact management, task automation, and collaboration capabilities typical for the CRM category, with configuration of contact records, activity tracking, and automated task assignment to sales and service workflows. Operational coverage included remote user collaboration across Phoenix and Tampa sites and US based service delivery, reflecting an emphasis on accessibility and scalability. The vendor case study reported better information access, seamless collaboration for remote workers, and improved scalability, outcomes that influenced governance around data access and cross team coordination.
Foundation For Financial Education United States Non Profit 15 $1M United States ProProfs ProProfs BIGContacts CRM 2021 n/a In 2021 the Foundation for Financial Education implemented ProProfs BIGContacts CRM to capture workshop and webinar attendee data and automate timely follow-ups to increase engagement. The Rockville, Maryland nonprofit centralized event contact records and attendance data within the ProProfs BIGContacts CRM, creating a single source of truth for program coordinators and outreach staff. Configuration focused on contact management, sequence-based automated follow-up workflows, activity tracking, and basic reporting to drive repeatable outreach after workshops and webinars. Operational scope covered program and outreach functions related to workshops and webinars, with rollout emphasizing process alignment so staff could use scheduled outreach sequences and standardized communication templates. The organization reported faster outreach and improved communication as outcomes of the CRM deployment.
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Buyer Intent: Companies Evaluating ProProfs BIGContacts

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FAQ - APPS RUN THE WORLD ProProfs BIGContacts Coverage

ProProfs BIGContacts is a CRM solution from ProProfs.

Companies worldwide use ProProfs BIGContacts, from small firms to large enterprises across 21+ industries.

Organizations such as Cpe Plus, Coachdeck and Foundation For Financial Education United States are recorded users of ProProfs BIGContacts for CRM.

Companies using ProProfs BIGContacts are most concentrated in Professional Services, Retail and Non Profit, with adoption spanning over 21 industries.

Companies using ProProfs BIGContacts are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of ProProfs BIGContacts across Americas, EMEA, and APAC.

Companies using ProProfs BIGContacts range from small businesses with 0-100 employees - 100%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of ProProfs BIGContacts include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified ProProfs BIGContacts customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of CRM.