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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

List of Queberry Cloud Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Millennium Hospital India Healthcare 150 $6M India Queberry Queberry Cloud Customer Experience,Customer Support 2024 n/a In 2024 Millennium Hospital India implemented Queberry Cloud as a single-token digital queue management solution to coordinate patient flow across reception, nursing, OPD and pharmacy, aligning the project to the Customer Experience,Customer Support category. The deployment focused on streamlining the hospital patient-flow process and centralizing token issuance, waiting area orchestration and service counter allocation under a cloud-hosted queuing layer. Queberry Cloud was configured to enforce single-token logic and queue orchestration, with functional modules supporting token generation, queue routing, staff station interfaces for reception and nursing, counter assignment for OPD and pharmacy, and real-time dashboards for operational visibility. Standard customer experience capabilities such as digital signage updates, SMS or in-app notifications to patients, and reporting for visit and wait time analytics were applied to unify front‑of‑house workflows and reduce manual queue handling. Operational coverage explicitly included reception, nursing stations, outpatient department rooms and pharmacy counters, with the cloud platform coordinating handoffs between these touchpoints to maintain patient flow continuity. Use of Queberry Cloud is inferred from the vendor cloud offering and the case study context, indicating a centralized, cloud-hosted orchestration layer rather than a purely on-premise queue display solution. Governance shifted toward centralized queue monitoring and process standardization across the affected departments, with rollout staged to align reception, clinical intake and dispensary workflows and to enable consistent staff interactions with the queuing system. Reported outcomes tied to the implementation include a 52% reduction in average visit time, patient satisfaction rising to 94% and an 85% drop in queue complaints, reflecting measurable changes in patient experience and queue-related incident volume.
University of Calicut India Education 2264 $12M India Queberry Queberry Cloud Customer Experience,Customer Support 2024 n/a In 2024 University of Calicut implemented Queberry Cloud to manage queue and campus operations across multiple departments. Queberry Cloud, positioned in the Customer Experience,Customer Support category, was applied to streamline student and staff service counters, appointment scheduling, and feedback collection for public sector education service processes. The deployment focused on queue management, appointment booking and feedback modules to orchestrate on-site service flows and appointment-based interactions. Usage of Queberry Cloud modules is inferred from the vendor's Queberry Cloud Solution product pages, and configuration work emphasized counter routing, digital ticketing and scheduled appointment workflows consistent with campus operations management. The solution was delivered as a cloud-hosted service to centralize queue orchestration and appointment administration for student services and administrative staff across multiple university departments. No specific third party integrations are documented in the source material, the implementation therefore centers on service counter digitization, appointment orchestration and feedback capture within campus operational boundaries. Governance changes included reworking front-line service processes and appointment intake procedures to align with the Queberry Cloud queue and campus operations management model. Vendor reported outcomes highlight smoother campus operations and reduced on-site congestion at University of Calicut, reflecting the targeted impact on student-facing and staff-facing service functions.
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Buyer Intent: Companies Evaluating Queberry Cloud

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Queberry Cloud. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Queberry Cloud for Customer Experience, Customer Support include:

  1. Secure Track, a United Arab Emirates based Professional Services organization with 23 Employees

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