List of Rackspace Email & Productivity Customers
San Antonio, 78258-7667, TX,
United States
Since 2010, our global team of researchers has been studying Rackspace Email & Productivity customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Rackspace Email & Productivity for Professional Services from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Rackspace Email & Productivity for Professional Services include: Brooks Macdonald, a United Kingdom based Banking and Financial Services organisation with 485 employees and revenues of $161.0 million, Rancho Valencia Resort & Spa, a United States based Leisure and Hospitality organisation with 300 employees and revenues of $35.0 million and many others.
Contact us if you need a completed and verified list of companies using Rackspace Email & Productivity, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Rackspace Email & Productivity customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Brooks Macdonald | Banking and Financial Services | 485 | $161M | United Kingdom | Rackspace Technology | Rackspace Email & Productivity | Professional Services | 2019 | n/a |
In 2019, Brooks Macdonald migrated its email and productivity operations to Rackspace Email & Productivity as part of a broader move to a managed private cloud with Rackspace Technology. The engagement addressed a need to consolidate and simplify the firm’s technology estate, and the Rackspace Email & Productivity implementation is cataloged under the Professional Services application category.
The implementation rebuilt servers and retired scattered services in preparation for a managed virtualized private cloud platform, aligning email and collaboration with the new infrastructure. Rackspace Email & Productivity was configured to centralize Microsoft Office 365 licensing and administration, delivering single pane oversight of Office 365 operations and standardizing provisioning and support workflows across the business.
Integrations tied the Rackspace Email & Productivity deployment into Brooks Macdonald’s private cloud architecture and existing platform footprint, including Microsoft Office 365 and VMware based infrastructure, while security tooling from Rackspace was aligned with the mail and productivity stack. The consolidated environment supported subsequent inorganic growth, absorbing two acquisitions and a roughly 10 percent increase in staff without operational disruption.
Governance changes included supplier consolidation from more than 300 providers to fewer than 150, a simplified operational model for email and collaboration, and the adoption of Rackspace Managed Security Services with Proactive Detection and Response for 24x7x365 monitoring. These measures produced a seamless migration experience, enabled clearer security posture reporting to underwrite cyber insurance with a competitive premium and positioned Brooks Macdonald to pursue a multicloud strategy in future engagements.
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Rancho Valencia Resort & Spa | Leisure and Hospitality | 300 | $35M | United States | Rackspace Technology | Rackspace Email & Productivity | Professional Services | 2016 | n/a |
In 2016, Rancho Valencia Resort & Spa implemented Rackspace Email & Productivity with Rackspace Technology to consolidate its email and Office 365 environment and strengthen guest-facing communications. The deployment was positioned to support hospitality-specific operations requiring rapid ticket resolution and consistent guest engagement, aligning the solution to the resort's customer service and IT support functions within the Professional Services category.
The implementation established a Rackspace-managed Exchange layer alongside Microsoft Office 365 integration, bringing email, mailbox management, and Office 365 application access into a unified operational ecosystem. Functional capabilities configured included centralized email hosting, mailbox performance optimization, security and compliance controls available through the Office 365 platform, and operational support for ticketing workflows used by the InfoTech team and guest services staff.
Operational coverage focused on guest engagement and internal IT operations, with Rackspace Technology providing ongoing platform management and support availability to address guest-related issues and service tickets. The configuration enabled tighter alignment between email operations and Office 365 applications, which the resort leveraged to expand use of productivity tools while freeing internal resources for application development and other IT priorities.
Governance and workflow adjustments emphasized managed support and transparent ticket handling, with Rackspace Technology supplying the operational runbook and service responsiveness required by hospitality operations. Outcomes reported by the organization included cost reduction, improved stability and security, easier compliance handling through Office 365 tools, and a 30% faster email experience after the Rackspace Email & Productivity implementation.
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Buyer Intent: Companies Evaluating Rackspace Email & Productivity
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