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List of Rackspace Email & Productivity Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Brooks Macdonald Banking and Financial Services 485 $161M United Kingdom Rackspace Technology Rackspace Email & Productivity Professional Services 2019 n/a
In 2019, Brooks Macdonald migrated its email and productivity operations to Rackspace Email & Productivity as part of a broader move to a managed private cloud with Rackspace Technology. The engagement addressed a need to consolidate and simplify the firm’s technology estate, and the Rackspace Email & Productivity implementation is cataloged under the Professional Services application category. The implementation rebuilt servers and retired scattered services in preparation for a managed virtualized private cloud platform, aligning email and collaboration with the new infrastructure. Rackspace Email & Productivity was configured to centralize Microsoft Office 365 licensing and administration, delivering single pane oversight of Office 365 operations and standardizing provisioning and support workflows across the business. Integrations tied the Rackspace Email & Productivity deployment into Brooks Macdonald’s private cloud architecture and existing platform footprint, including Microsoft Office 365 and VMware based infrastructure, while security tooling from Rackspace was aligned with the mail and productivity stack. The consolidated environment supported subsequent inorganic growth, absorbing two acquisitions and a roughly 10 percent increase in staff without operational disruption. Governance changes included supplier consolidation from more than 300 providers to fewer than 150, a simplified operational model for email and collaboration, and the adoption of Rackspace Managed Security Services with Proactive Detection and Response for 24x7x365 monitoring. These measures produced a seamless migration experience, enabled clearer security posture reporting to underwrite cyber insurance with a competitive premium and positioned Brooks Macdonald to pursue a multicloud strategy in future engagements.
Rancho Valencia Resort & Spa Leisure and Hospitality 300 $35M United States Rackspace Technology Rackspace Email & Productivity Professional Services 2016 n/a
In 2016, Rancho Valencia Resort & Spa implemented Rackspace Email & Productivity with Rackspace Technology to consolidate its email and Office 365 environment and strengthen guest-facing communications. The deployment was positioned to support hospitality-specific operations requiring rapid ticket resolution and consistent guest engagement, aligning the solution to the resort's customer service and IT support functions within the Professional Services category. The implementation established a Rackspace-managed Exchange layer alongside Microsoft Office 365 integration, bringing email, mailbox management, and Office 365 application access into a unified operational ecosystem. Functional capabilities configured included centralized email hosting, mailbox performance optimization, security and compliance controls available through the Office 365 platform, and operational support for ticketing workflows used by the InfoTech team and guest services staff. Operational coverage focused on guest engagement and internal IT operations, with Rackspace Technology providing ongoing platform management and support availability to address guest-related issues and service tickets. The configuration enabled tighter alignment between email operations and Office 365 applications, which the resort leveraged to expand use of productivity tools while freeing internal resources for application development and other IT priorities. Governance and workflow adjustments emphasized managed support and transparent ticket handling, with Rackspace Technology supplying the operational runbook and service responsiveness required by hospitality operations. Outcomes reported by the organization included cost reduction, improved stability and security, easier compliance handling through Office 365 tools, and a 30% faster email experience after the Rackspace Email & Productivity implementation.
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Buyer Intent: Companies Evaluating Rackspace Email & Productivity

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Rackspace Email & Productivity. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Rackspace Email & Productivity for Professional Services include:

  1. SafeChat, a United States based Professional Services organization with 10 Employees

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FAQ - APPS RUN THE WORLD Rackspace Email & Productivity Coverage

Rackspace Email & Productivity is a Professional Services solution from Rackspace Technology.

Companies worldwide use Rackspace Email & Productivity, from small firms to large enterprises across 21+ industries.

Organizations such as Brooks Macdonald and Rancho Valencia Resort & Spa are recorded users of Rackspace Email & Productivity for Professional Services.

Companies using Rackspace Email & Productivity are most concentrated in Banking and Financial Services and Leisure and Hospitality, with adoption spanning over 21 industries.

Companies using Rackspace Email & Productivity are most concentrated in United Kingdom and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Rackspace Email & Productivity across Americas, EMEA, and APAC.

Companies using Rackspace Email & Productivity range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 100%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Rackspace Email & Productivity include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Rackspace Email & Productivity customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Professional Services.