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Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

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List of RazorSync Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Glacier Heating And Air Conditioning United States Construction and Real Estate 10 $1M United States RazorSync RazorSync Field Service Management 2018 n/a
In 2018, Glacier Heating & Air Conditioning implemented RazorSync, a Field Service Management application, to standardize work order scheduling, field notes capture, and invoicing across its service teams in the United States. The deployment concentrated on operational scheduling and dispatch workflows for field technicians, centralizing job assignment and mobile data capture through RazorSync to support end-to-end service execution. Modules and configuration emphasized scheduling/dispatch capability and invoicing aligned with finance and CRM workflows, while mobile field notes capture preserved job details and supported faster billing cycles. The rollout covered the company’s domestic service teams and required adjustments to dispatch coordination, technician communications, and job closure processes. RazorSync usage delivered measurable improvements in response times and customer service, with efficiency and customer relations gains reported in vendor case listings and testimonials.
Overhead Door Corporation Manufacturing 4000 $800M United States RazorSync RazorSync Field Service Management 2016 n/a
In 2016, Overhead Door Corporation implemented RazorSync, a Field Service Management application, at its Webster County, Ottumwa, Iowa location. The deployment centralized scheduling and dispatch while provisioning field access to customer records, creating a single application for day to day coordination of service jobs. Implementation targeted field technicians and office dispatch staff, aligning job assignment and customer data access within the site level operations. The RazorSync deployment used inferred core modules including dispatch and scheduling and invoicing and CRM functionality to manage job assignment, on site reporting, and billing workflows. Operational coverage encompassed field operations and office administration at the Webster County site, enabling technicians to access customer records in the field and allowing office staff to manage dispatch and invoicing from a unified interface. Governance and process changes emphasized centralized scheduling, technician mobile access controls, and standardized job workflows for the location. The cited customer reported roughly a 60% improvement in field productivity following deployment of RazorSync.
Park Place Installations United States Professional Services 10 $1M United States RazorSync RazorSync Field Service Management 2019 n/a
In 2019, Park Place Installations implemented RazorSync as its Field Service Management solution to streamline scheduling, job tracking, and customer communications for its audio and video installation business in Western New York. The deployment targeted the United States and focused on operational coordination between field technicians and the office dispatch function within a small, single-region professional services firm. The implementation leveraged RazorSync functionality consistent with Field Service Management workflows, including a mobile field app for on-site data capture, a dispatch board for job assignment and sequencing, and invoicing and CRM capabilities to close work orders and manage customer records. Configuration emphasized job templates, customer contact workflows, and mobile-first job status updates to support end-to-end work order lifecycle management. Rollout was executed as a lightweight, role-based adoption for technicians and office staff, with process changes to scheduling and customer communication workflows to align with the new system. Park Place Installations reported faster job completions, improved response times, and better customer relations following the RazorSync implementation, reflecting operational improvements in scheduling, field execution, and billing.
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FAQ - APPS RUN THE WORLD RazorSync Coverage

RazorSync is a Field Service Management solution from RazorSync.

Companies worldwide use RazorSync, from small firms to large enterprises across 21+ industries.

Organizations such as Overhead Door Corporation, Park Place Installations United States and Glacier Heating And Air Conditioning United States are recorded users of RazorSync for Field Service Management.

Companies using RazorSync are most concentrated in Manufacturing, Professional Services and Construction and Real Estate, with adoption spanning over 21 industries.

Companies using RazorSync are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of RazorSync across Americas, EMEA, and APAC.

Companies using RazorSync range from small businesses with 0-100 employees - 66.67%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 0%.

Customers of RazorSync include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified RazorSync customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Field Service Management.