List of ResponseTap Customers
ResponseTap
7th Floor, Building 8 Exchange Quay Salford Quays,
Manchester, M5 3EJ,
United Kingdom
Manchester, M5 3EJ,
United Kingdom
44 80 0138-7600
Professional Services
20
$2M
Since 2010, our global team of researchers has been studying ResponseTap customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ResponseTap for Call Tracking and Recording from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ResponseTap for Call Tracking and Recording include: Specsavers United Kingdom, a United Kingdom based Healthcare organisation with 46283 employees and revenues of $5.06 billion, Regus, a Switzerland based Construction and Real Estate organisation with 10000 employees and revenues of $3.69 billion, Bupa United Kingdom, a United Kingdom based Insurance organisation with 25000 employees and revenues of $3.50 billion, Amplifon, a Italy based Healthcare organisation with 15070 employees and revenues of $2.65 billion, Cera Car, a United Kingdom based Healthcare organisation with 10000 employees and revenues of $2.50 billion and many others.
Contact us if you need a completed and verified list of companies using ResponseTap, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ResponseTap customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Acadiana Dcjr | Automotive | 10 | $1M | United States | ResponseTap | ResponseTap | Call Tracking and Recording | 2022 | n/a |
In 2022, Acadiana Dcjr deployed ResponseTap on its website to capture and attribute inbound phone leads. The implementation uses ResponseTap as the Call Tracking and Recording solution for the dealership's digital channels.
ResponseTap was implemented via a client side tracking script and configured to insert trackable telephone numbers on web pages, enabling session to call linkage and centralized call recording. The ResponseTap reporting dashboard provides call level analytics and recorded call access for inspection, reflecting standard Call Tracking and Recording capabilities. Configuration focused on web instrumentation rather than backend integrations.
Operational scope covered the dealership website and supporting marketing and sales functions that handle online lead conversion and phone follow up for Acadiana Dcjr in the United States, appropriate for a small 10 employee dealership. Administration and ongoing configuration are performed through the ResponseTap web console by internal staff, including setup of number pools and attribution rules. The deployment aligns call attribution to digital campaigns and website sessions to improve lead routing workflows.
Governance is centered on dashboard access control and recording retention managed inside ResponseTap, with reporting workflows integrated into the dealership's marketing and sales follow up processes. The implementation represents a compact, web first Call Tracking and Recording setup for a small automotive retailer.
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Acadiana Mazda | Automotive | 75 | $80M | United States | ResponseTap | ResponseTap | Call Tracking and Recording | 2019 | n/a |
In 2019, Acadiana Mazda deployed ResponseTap, a Call Tracking and Recording solution, on their website. The ResponseTap implementation captures inbound phone calls generated by site visitors, records call audio and stores attribution metadata to link calls back to specific web sessions and marketing channels. Acadiana Mazda ResponseTap Call Tracking and Recording supports lead capture and handling for the dealership, aligning website-driven phone contacts with sales and service business functions.
The deployment implements core Call Tracking and Recording capabilities including web-based dynamic number insertion, session-linking, call recording, call-level metadata capture, and tagging to support lead routing and post-call review. Operational scope is focused on website-driven inbound calls, and governance centers on consistent call tagging, recorded-call access controls, and workflows for sales and service teams to review and act on recorded leads.
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Advantage Business Systems | Professional Services | 29 | $3M | United Kingdom | ResponseTap | ResponseTap | Call Tracking and Recording | 2014 | n/a |
In 2014, Advantage Business Systems implemented ResponseTap. ResponseTap is a Call Tracking and Recording application deployed on their website to capture inbound call events and attribute phone leads to digital sessions. The deployment leverages standard Call Tracking and Recording capabilities such as dynamic number insertion, call recording, and session level attribution to link web touchpoints with phone conversions.
Operational scope focuses on marketing and sales functions, routing website driven calls into existing inbound sales workflows and providing recorded call audio for lead qualification and coaching. Governance and process changes center on centralized call data access, retention and recording access workflows to support campaign attribution and sales follow up. ResponseTap is configured to surface call analytics to marketing for campaign analysis and to sales for lead management and follow up.
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Aggreko | Oil, Gas and Chemicals | 6000 | $1.1B | United Kingdom | ResponseTap | ResponseTap | Call Tracking and Recording | 2017 | n/a |
In 2017, Aggreko implemented ResponseTap on its website to capture and attribute inbound phone leads. ResponseTap was deployed as a Call Tracking and Recording solution to support marketing attribution and contact center intake workflows.
Deployment centered on website-level instrumentation with dynamic number insertion and session-level call attribution tied to web interactions. Configuration included call recording, inbound call tagging, call analytics dashboards, and call-level metadata capture to link sessions to marketing campaigns. ResponseTap Call Tracking and Recording capabilities were configured to surface source, medium, landing page, and campaign context alongside recorded calls.
Operational coverage focused on the corporate website, routing inbound phone traffic to contact center and sales intake teams, with call data consumed by marketing analytics and lead management processes. Integrations were implemented via ResponseTap APIs and data exports to feed CRM and web analytics platforms and to enable export of call recordings and attribution records for downstream processing. The architecture emphasized SaaS hosted telemetry collection on the web tier and secure storage of call recordings.
Governance established use policies for call tagging and access to recordings, aligning call attribution with campaign reporting and enabling cross-functional use by marketing, demand generation, and contact center operations. Rollout was focused on capturing inbound phone leads originating from digital channels.
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Alcumus | Professional Services | 1000 | $84M | United Kingdom | ResponseTap | ResponseTap | Call Tracking and Recording | 2020 | n/a |
In 2020, Alcumus implemented ResponseTap to enable web-based call attribution and capture for inbound leads. Alcumus deployed ResponseTap as a Call Tracking and Recording application on its corporate website to instrument visitor sessions and capture phone conversions.
ResponseTap was configured to perform dynamic number insertion, record call audio, and collect call metadata including caller number, timestamp, duration, and session source, reflecting standard Call Tracking and Recording capabilities. Configuration prioritized linking call records to web lead capture flows and routing recordings into operational review queues for marketing and sales.
Operational coverage concentrated on website-originated leads for Alcumus in the United Kingdom, with governance driven by sales operations and compliance for call recording retention and access controls. The source documentation identifies the use of ResponseTap on the public website, and no external system integrations are specified in the source.
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Retail | 15 | $2M | United States | ResponseTap | ResponseTap | Call Tracking and Recording | 2019 | n/a |
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Healthcare | 15070 | $2.7B | Italy | ResponseTap | ResponseTap | Call Tracking and Recording | 2017 | n/a |
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Retail | 200 | $24M | Belgium | ResponseTap | ResponseTap | Call Tracking and Recording | 2017 | n/a |
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Distribution | 200 | $16M | Canada | ResponseTap | ResponseTap | Call Tracking and Recording | 2017 | n/a |
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Healthcare | 1200 | $297M | France | ResponseTap | ResponseTap | Call Tracking and Recording | 2017 | n/a |
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Buyer Intent: Companies Evaluating ResponseTap
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD ResponseTap Coverage
ResponseTap is a Call Tracking and Recording solution from ResponseTap.
Companies worldwide use ResponseTap, from small firms to large enterprises across 21+ industries.
Organizations such as Specsavers United Kingdom, Regus, Bupa United Kingdom, Amplifon and Cera Car are recorded users of
ResponseTap for Call Tracking and Recording.
Companies using ResponseTap are most concentrated in Healthcare, Construction and Real Estate and Insurance, with adoption spanning over 21 industries.
Companies using ResponseTap are most concentrated in United Kingdom, Switzerland and Italy, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of ResponseTap across Americas, EMEA, and APAC.
Companies using ResponseTap range from small businesses with 0-100 employees - 72.89%, to mid-sized firms with 101-1,000 employees - 18.67%, large organizations with 1,001-10,000 employees - 7.11%, and global enterprises with 10,000+ employees - 1.33%.
Customers of ResponseTap include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified ResponseTap customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Call Tracking and Recording.