Specsavers United Kingdom
Forum 6 Parkway, Solent Business Park, Whiteley,
Fareham, PO15 7PA,
United Kingdom
Fareham, PO15 7PA,
United Kingdom
44 80 8172-0072
Healthcare
Specsavers United Kingdom Technographics
Specsavers United Kingdom Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Specsavers United Kingdom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 46283 Specsavers United Kingdom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Specsavers United Kingdom has purchased the following applications: FISCAL AP Recovery Audit for AP Recovery Audit in 2020, OrangeHRM ATS for Applicant Tracking System in 2011, Enactor Omnichannel Payments for Point Of Sale in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Specsavers United Kingdom is running and its propensity to invest more and deepen its relationship with FISCAL Technologies , Oracle , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Specsavers United Kingdom revenues, which have grown to $5.06 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Specsavers United Kingdom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Specsavers United Kingdom Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FISCAL Technologies | Legacy | FISCAL AP Recovery Audit | AP Recovery Audit | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, Specsavers United Kingdom implemented FISCAL AP Recovery Audit, deploying a cloud based Procure to Pay risk management and AP recovery audit application. The solution went live in February 2020 and was adopted by the Finance and Accounts Payable team in the UK, with support extended to the Finance Shared Services operation across the United Kingdom, Ireland and the Netherlands.
FISCAL AP Recovery Audit was configured to provide duplicate invoice detection, automated overpayment prevention controls, forensic invoice checks, and recovery workflow management as core functional capabilities. The deployment used cloud control rules and exception workflows to accelerate forensic checks and to restructure accounts payable process handoffs, approvals and exception resolution.
Operational coverage focused on Finance and Accounts Payable functions within the shared services model, centralizing invoice review and recovery operations under a single AP Recovery Audit system. Governance changes included embedding automated detection into daily AP workflows and redefining escalation and recovery ownership across regional teams during phased rollout.
The implementation reported prevention of 11 million in overpayments and recovery of 1.5 million as reported by the finance organization, outcomes tied directly to the system level detection and recovery workflows of the FISCAL AP Recovery Audit application.
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ERP Financial | ERP Financial Management |
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2017 | 2018 |
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ERP Financial | ERP Financial Management |
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2014 | 2014 |
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Expense Management | ERP Financial Management |
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2017 | 2017 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OrangeHRM | Legacy | OrangeHRM ATS | Applicant Tracking System | HCM | n/a | 2011 | 2011 |
In 2011, Specsavers United Kingdom implemented OrangeHRM ATS to support talent acquisition and centralize recruiting workflows. The OrangeHRM ATS Applicant Tracking System was provisioned to manage candidate intake, requisition lifecycle and core recruiting activities for HR and store hiring teams.
Deployment emphasized a centralized HR instance with configuration for site level requisition controls and role based access. The implementation included standard applicant tracking modules such as job posting, resume parsing, interview scheduling and offer management, configured to align HR and hiring manager responsibilities.
The OrangeHRM ATS coexisted with Kronos Workforce Central for workforce scheduling and timekeeping, with Kronos accessible via https://specsavers.kronos.net/wfc/logon. Operational integration focused on coexistence and typical handoffs between applicant tracking and workforce management systems to align candidate onboarding with scheduling requirements.
Governance centered on standardized requisition approvals and defined candidate pipeline stages, with HR retaining system configuration authority and hiring managers controlling offer and selection decisions. The deployment narrative reflects an enterprise retail recruiting implementation where the OrangeHRM ATS supports recruitment, onboarding orchestration and HR operational workflows.
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Candidate Relationship Management | HCM |
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2020 | 2020 |
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Candidate Relationship Management | HCM |
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2017 | 2017 |
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Core HR | HCM |
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2020 | 2021 |
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Core HR | HCM |
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2021 | 2021 |
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Employee Recognition and Rewards Management | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2015 | 2015 |
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Learning and Development | HCM |
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2021 | 2021 |
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Onboarding | HCM |
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2021 | 2021 |
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Payroll | HCM |
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2012 | 2012 |
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Payroll | HCM |
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2020 | 2021 |
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Payroll | HCM |
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2021 | 2021 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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Time and Attendance | HCM |
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2021 | 2021 |
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Workforce Management | HCM |
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2011 | 2011 |
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Workforce Management | HCM |
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2020 | 2020 |
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Workforce Management | HCM |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Enactor | Legacy | Enactor Omnichannel Payments | Point Of Sale | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023 Specsavers United Kingdom implemented Enactor Omnichannel Payments, deploying Enactor's Next Generation Point of Sale in a live pilot at the Ennis store in the Republic of Ireland. The rollout represents a strategic collaboration between Enactor and Specsavers and coincides with a comprehensive re-implementation of Specsavers in-house practice management system, creating an architectural shift that increases flexibility for future integrations and commerce capabilities.
The implementation configures Enactor's Next Generation Point of Sale and Commerce Services with the Single Basket Engine as a core capability within the Enactor Omnichannel Payments application. Functional modules implemented include checkout and payment processing, dispense transaction workflows tied to sight test completion, and an intuitive staff interface designed to accelerate transaction handling and customer-facing interactions in store.
Operational scope began at the Ennis store in the Republic of Ireland with a controlled pilot approach, followed by plans to refine the program before the holiday season, support a broader Republic of Ireland rollout in the coming year, and extend the solution into the Netherlands in 2024 with further country rollouts planned over the next three years. The implementation sits alongside the in-house practice management re-implementation, aligning point of sale commerce services with patient practice workflows to enable tighter operational orchestration.
Governance for the rollout centers on staged pilot refinement, store level process alignment, and coordinated country-by-country deployment to limit customer disruption. Outcomes observed and reported during the pilot include faster checkout flows, with a specific example where a €318 dispense was completed, paid, and the customer exited within four minutes of a sight test, demonstrating streamlined dispense to payment processing under the new Point Of Sale implementation.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2011 | 2011 |
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Analytics and BI | Analytics and BI |
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2013 | 2013 |
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Analytics and BI | Analytics and BI |
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2024 | 2025 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2013 | 2013 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2013 | 2013 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2022 | 2022 |
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PBX, VoiP and Phone Systems | Collaboration |
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2016 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2018 | 2018 |
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eCommerce | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2018 | 2018 |
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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Personalization and Product Recommendations | eCommerce |
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2016 | 2016 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Product Information Management | eCommerce |
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2018 | 2018 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2017 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2017 | 2018 |
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Call Tracking and Recording | CRM |
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2022 | 2022 |
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CRM | CRM |
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2018 | 2018 |
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CRM | CRM |
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2012 | 2012 |
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CRM | CRM |
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2021 | 2021 |
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Customer Analytics | CRM |
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2020 | 2020 |
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Customer Engagement | CRM |
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2018 | 2018 |
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Customer Engagement | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Lifecycle Management | ITSM |
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2013 | 2013 |
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Incident Management | ITSM |
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2021 | 2021 |
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Incident Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2019 | 2020 |
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IT Service Management | ITSM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2018 | 2018 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Specsavers United Kingdom
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Specsavers United Kingdom Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Specsavers United Kingdom IT executives and key decision makers. This section highlights Specsavers United Kingdom's latest recorded technology evaluations, including HaloITSM for IT Service Management on 2026-01-06. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Specsavers United Kingdom digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Specsavers United Kingdom Technographics
Specsavers United Kingdom is a Healthcare organization based in United Kingdom,
with around 46283 employees and annual revenues of $5.06 billion.
Specsavers United Kingdom operates a diverse technology stack with applications such as
FISCAL AP Recovery Audit, OrangeHRM ATS and Enactor Omnichannel Payments,
covering areas like AP Recovery Audit, Applicant Tracking System and Point Of Sale.
Specsavers United Kingdom has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as FISCAL Technologies, OrangeHRM and Enactor.
Specsavers United Kingdom recently adopted applications including
Merkle Ugam in 2024, Enactor Omnichannel Payments in 2023 and eGain Conversation Hub in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Specsavers United Kingdom’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Specsavers United Kingdom’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Specsavers United Kingdom technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.