List of Roanoke CoverageDock Customers
Schaumburg, 60173, IL,
United States
Since 2010, our global team of researchers has been studying Roanoke CoverageDock customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Roanoke CoverageDock for Insurance Policy Administration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Roanoke CoverageDock for Insurance Policy Administration include: Bacarella Transportation Services, a United States based Transportation organisation with 117 employees and revenues of $12.0 million, ICAT Logistics, a United States based Transportation organisation with 100 employees and revenues of $10.0 million, World Net Associates, a United States based Non Profit organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Roanoke CoverageDock, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Roanoke CoverageDock customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bacarella Transportation Services | Transportation | 117 | $12M | United States | Roanoke Insurance Group | Roanoke CoverageDock | Insurance Policy Administration | 2015 | n/a |
In 2015 Bacarella Transportation Services implemented Roanoke CoverageDock to establish Insurance Policy Administration for its cargo insurance needs, an implementation year inferred from Roanoke's customer testimonial referencing more than 10 years of partnership. The deployment focused on policy administration capabilities for freight and cargo exposures, claims handling workflows, and certificate issuance services tied to the companys freight-forwarding operations in North America.
Roanoke CoverageDock was configured to support policy issuance and endorsement management for cargo policies, automated claims intake and adjudication workflows, and certificate generation and distribution for shippers and brokers. The implementation leveraged standard Insurance Policy Administration functional modules including policy data capture, document generation, and claim lifecycle orchestration to centralize insurance administration for transportation risks.
Operational coverage extended across Bacarella Transportation Services freight-forwarding and risk management functions, aligning insurance administration with commercial operations, claims teams, and certificate requests from customers and trading partners. Roanoke lists BTX Global Logistics as a long-term Roanoke customer using Roanoke for cargo insurance, claims handling and certificate services, indicating sustained production use of CoverageDock to support day-to-day shipping and compliance processes.
The 2015 placement is estimated based on the vendor testimonial and the companies long-term relationship with Roanoke, and the narrative reflects inferred usage of Roanoke CoverageDock capabilities rather than a vendor provided implementation specification.
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ICAT Logistics | Transportation | 100 | $10M | United States | Roanoke Insurance Group | Roanoke CoverageDock | Insurance Policy Administration | 2015 | n/a |
In 2015, ICAT Logistics implemented Roanoke CoverageDock, adopting Roanoke CoverageDock as its Insurance Policy Administration solution to manage cargo insurance, claims and policy servicing across its U.S. operations. The deployment is documented in vendor testimonial materials that describe ICAT as a multi-year Roanoke client using Roanoke for cargo insurance and claims servicing, and the 2015 year placement aligns with an estimated implementation date within a relationship described as over 10 years.
The implementation centered on core Insurance Policy Administration capabilities, with configuration inferred to include policy lifecycle management for cargo coverage, policy servicing and endorsements, and integrated claims handling workflows covering intake and adjudication. CoverageDock was used to centralize policy documents, premium handling and routine servicing tasks, reflecting standard policy administration and claims management functional flows common to the application category.
Operationally the system supported insurance and claims servicing functions across ICAT Logistics U.S. operations, consolidating cargo policy servicing and claims processes under the Roanoke CoverageDock application. Vendor testimonial and product materials indicate multi-year active use for cargo insurance and claims, signaling sustained operational adoption across the carrier and logistics insurance function.
Governance and rollout specifics are not enumerated in public testimonial materials, however the implementation is framed as an ongoing multi-year relationship with Roanoke Insurance Group, with Roanoke CoverageDock serving as the central Insurance Policy Administration platform for ICAT Logistics.
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World Net Associates | Non Profit | 10 | $1M | United States | Roanoke Insurance Group | Roanoke CoverageDock | Insurance Policy Administration | 2017 | n/a |
In 2017 Roanoke Insurance Group began providing a cargo insurance program to World Net Associates. WNA members were migrated to Roanoke CoverageDock effective July 1, 2020, and Roanoke CoverageDock serves as the Insurance Policy Administration platform for the network program, centralizing policy lifecycle activities for member shipments.
Roanoke CoverageDock was configured to provide 24/7 member facing access to policy issuance and reporting, enabling on demand issuance of policy documents and access to transaction level reports consistent with Insurance Policy Administration functionality. The implementation emphasizes policy issuance workflows, document generation and standardized reporting capabilities for freight cargo exposures.
The deployment was executed at the network level for freight forwarder members operating in North America and in global markets, consolidating program access under the CoverageDock environment. Governance and operational control were structured to combine Roanoke program administration with member level self service access, and the WNA announcement explicitly cites continuous access to policy issuance and reporting as the primary operational capability.
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