List of Sangoma FreePBX Customers
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Since 2010, our global team of researchers has been studying Sangoma FreePBX customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Sangoma FreePBX for PBX, VoiP and Phone Systems from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Sangoma FreePBX for PBX, VoiP and Phone Systems include: Wargaming, a Cyprus based Media organisation with 3800 employees and revenues of $1.10 billion, Kaykroo United Arab Emirates, a United Arab Emirates based Leisure and Hospitality organisation with 700 employees and revenues of $30.0 million, Trans World Radio, a United States based Construction and Real Estate organisation with 10 employees and revenues of $1.0 million, Fung Lea Property Investment, a Australia based Leisure and Hospitality organisation with 15 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Sangoma FreePBX, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Sangoma FreePBX customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Fung Lea Property Investment | Leisure and Hospitality | 15 | $1M | Australia | Sangoma | Sangoma FreePBX | PBX, VoiP and Phone Systems | 2022 | n/a | In 2022, Fung Lea Property Investment deployed Sangoma FreePBX as its PBX, VoiP and Phone Systems platform to centralize communications across multiple Australian locations. The implementation addressed telephony consolidation for a leisure and hospitality operator with 15 employees, targeting more consistent inbound call handling and operational availability. Sangoma FreePBX was installed on Hyper-V and provisioned with Sangoma S-Series phones, with several Sangoma commercial modules configured including Endpoint Manager, IVR, call queues, and call recording. Endpoint Manager automated handset provisioning and configuration, IVR and call queue modules established centralized inbound routing and service tiers, and call recording was enabled for quality monitoring. Configurations emphasized centralized dial plans, handset provisioning templates, and module driven routing to align telephony with hospitality service workflows. The rollout completed in a single morning, indicating a scripted cutover and automated provisioning process for rapid operational switchover. Governance centered on centralized configuration control within Sangoma FreePBX and standard operating procedures for queue management and recording retention. The deployment improved call routing and reduced downtime as stated in the project notes, and it consolidated telephony management for operations such as front desk and reservations. | |
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Kaykroo United Arab Emirates | Leisure and Hospitality | 700 | $30M | United Arab Emirates | Sangoma | Sangoma FreePBX | PBX, VoiP and Phone Systems | 2023 | NETON Technologies | In 2023 Kaykroo United Arab Emirates implemented Sangoma FreePBX as its core platform for PBX, VoiP and Phone Systems to support a cloud kitchen contact center and order management operation. The deployment was scoped to handle high call volumes across UAE and Saudi locations and to centralize telephony for customer facing order workflows. NETON Technologies, a Sangoma partner, implemented an open call center built on Sangoma FreePBX and configured functional modules for call routing, queue management, agent states, and IVR entry points. Configuration work included CRM screen pop functionality, enhanced reporting feeds, SLA tracking, and agent performance dashboards to support order handling and contact center operations. Telephony was integrated with the customer relationship management system to deliver CRM pop ups at agent desktops, enable click to dial interactions, and capture call metadata for reporting and order reconciliation. The integration connected call records with order management workflows across Kaykroo United Arab Emirates sites and Saudi locations to align telephony events with customer and order records. NETON Technologies led the rollout with contact center and operations teams, standardizing call handling workflows and SLA definitions while instrumenting dashboards for operations and performance management. The Sangoma FreePBX implementation delivered greater stability and improved order handling efficiency as reported by the operator. | |
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Trans World Radio | Construction and Real Estate | 10 | $1M | United States | Sangoma | Sangoma FreePBX | PBX, VoiP and Phone Systems | 2010 | n/a | In 2010, Trans World Radio implemented Sangoma FreePBX to centralize telephony for its global broadcasting ministry. The deployment targeted multi region operations across the Americas, Europe and Asia and is categorized under PBX, VoiP and Phone Systems. The implementation used Sangoma FreePBX to administer distributed Asterisk based PBXs across multiple regional sites, creating a centralized administration plane for dial plan management, extension provisioning and trunk configuration. Sangoma FreePBX delivered category aligned capabilities including centralized call routing, four digit dialing between offices, and SIP trunk management to reduce international toll costs. Operational scope covered global communications and telephony functions supporting regional broadcast offices, IT operations and communications teams, with standardized configuration templates and provisioning workflows applied across sites. Integrations focused on centralized administration of Asterisk based PBXs rather than introducing new application layer integrations. Governance and process changes emphasized centralizing PBX management, enforcing consistent dialing plans and standardizing trunking policies to enable interoffice four digit dialing. The organization reported monthly international call savings estimated at $3,000 to $6,000 per month following the deployment of Sangoma FreePBX. | |
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Media | 3800 | $1.1B | Cyprus | Sangoma | Sangoma FreePBX | PBX, VoiP and Phone Systems | 2020 | n/a |
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