List of Sapiens IDITSuite Billing Customers
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Since 2010, our global team of researchers has been studying Sapiens IDITSuite Billing customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Sapiens IDITSuite Billing for Insurance Billing Administration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Sapiens IDITSuite Billing for Insurance Billing Administration include: IFFCO-Tokio General Insurance India, a India based Insurance organisation with 4779 employees and revenues of $1.12 billion, Medical Protection Society, a United Kingdom based Non Profit organisation with 1000 employees and revenues of $417.0 million and many others.
Contact us if you need a completed and verified list of companies using Sapiens IDITSuite Billing, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Sapiens IDITSuite Billing customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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IFFCO-Tokio General Insurance India | Insurance | 4779 | $1.1B | India | Sapiens International | Sapiens IDITSuite Billing | Insurance Billing Administration | 2017 | n/a |
In 2017, IFFCO-Tokio General Insurance India implemented Sapiens IDITSuite Billing to centralize Insurance Billing Administration across its product portfolio, aligning billing and premium invoicing with underwriting and pricing models. Sapiens IDITSuite Billing was deployed to manage billing schedules, rating inputs, and customer communication triggers within the insurer's core operational stack.
Implementation work emphasized end to end product configuration, including covers, pricing, underwriting rules, clauses, and risk attributes modeled directly in the billing engine. Functional capabilities configured included policy billing linkage, billing schedules, accounts receivable workflows, and an Underwriting Workbench that interfaced with product and pricing models. The delivery included detailed requirement gathering, documentation of business requirements and functional specifications, and promotion of configuration changes across environments.
Delivery coordinated cross functionally with Underwriting, Policy Administration, Product Design, and Actuarial teams to align pricing optimization and underwriting automation with billing rules. The billing implementation was integrated within the Sapiens suite modules for Policy, Claims, Workflow, Contact, and Correspondence to preserve end to end data flows and customer correspondence. Sapiens International resources served in business analyst and product owner roles onsite, acting as a single point of contact to secure stakeholder sign offs and manage delivery scope.
Governance processes included documented change requests, stakeholder approvals, and staged environment promotions to maintain platform integrity. Product enhancements delivered a robust Underwriting Workbench and supported complex pricing structures and underwriting automation, improving operational accuracy and turnaround time.
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Medical Protection Society | Non Profit | 1000 | $417M | United Kingdom | Sapiens International | Sapiens IDITSuite Billing | Insurance Billing Administration | 2015 | n/a |
In 2015, Medical Protection Society implemented Sapiens IDITSuite Billing as an Insurance Billing Administration solution. The deployment was positioned to modernize core billing operations and to support MPS member services across the United Kingdom, Ireland, South Africa, New Zealand, Australia, Hong Kong, Singapore, Malaysia, the Caribbean and Bermuda.
Sapiens IDITSuite Billing was configured to address billing, finance, renewals and customer acquisition workflows, leveraging the suite's product and pricing configuration engine and automation capabilities. The implementation included enhancements to user experience and responsiveness through new functional modules and automation tools that streamline policy billing and renewal processes.
The solution was aligned with Sapiens SaaS based architecture, providing a modern, scalable infrastructure designed for integration with emerging technologies and internal operational systems. Deployment scope covered member services and finance operations, with the platform supporting cross functional data flows between billing, finance and policy administration capabilities.
Project governance emphasized close collaboration between MPS management and Sapiens, with the upgrade completed within a year, on time, within budget and to high quality standards. Explicit outcomes reported include future proof architecture, extended lifecycle support, enhanced functionality and automation, improved performance and reinforced security, and a stated reduction in total cost of ownership.
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