IFFCO-Tokio General Insurance India
IFFCO TOWER, 4th & 5th Floor, Plot No. 3, Sector – 29,
Gurugram, 122001,
India
Gurugram, 122001,
India
91 0124 428-5499
Insurance
IFFCO-Tokio General Insurance India Technographics
IFFCO-Tokio General Insurance India Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by IFFCO-Tokio General Insurance India and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4779 IFFCO-Tokio General Insurance India employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that IFFCO-Tokio General Insurance India has purchased the following applications: Tally ERP for ERP Financial in 2013, Empxtrack HCM for Core HR in 2008, Sapiens IDITSuite Billing for Insurance Billing Administration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems IFFCO-Tokio General Insurance India is running and its propensity to invest more and deepen its relationship with Tally Solutions , Oracle , Empxtrack or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing IFFCO-Tokio General Insurance India revenues, which have grown to $1.12 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for IFFCO-Tokio General Insurance India intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IFFCO-Tokio General Insurance India Tech Stack and Enterprise Applications
IFFCO-Tokio General Insurance India ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tally Solutions | Legacy | Tally ERP | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, IFFCO Tokio implemented Tally ERP to support core finance operations. The deployment focused on ERP Financial accounting workflows within the insurer's back office finance and accounting teams.
Configuration of Tally ERP emphasized general ledger, accounts payable, accounts receivable, invoicing and statutory reporting modules aligned with ERP Financial functionality. The implementation standardized the chart of accounts, enforced transaction posting controls and established voucher level authorizations and structured period close workflows. Training for back office users and documentation of accounting processes were incorporated into the rollout.
Operational governance introduced role based access controls, audit trails and reconciliation procedures to support day to day processing and month end close discipline. The implementation centered Tally ERP as the primary application for the finance function, clarifying the relationship between IFFCO Tokio, Tally ERP, ERP Financial and accounting operations. The narrative restates Tally ERP as the application name used by IFFCO Tokio for ERP Financial business functions.
|
|
|
|
|
ERP Financial | ERP |
|
2011 | 2012 |
|
IFFCO-Tokio General Insurance India HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Empxtrack | Legacy | Empxtrack HCM | Core HR | HCM | n/a | 2008 | 2008 |
In 2008, IFFCO Tokio implemented Empxtrack HCM to centralize performance management and standardize appraisal workflows across its India operations. The deployment positioned Empxtrack HCM as a Core HR application focused on performance management, using goal setting and appraisal capabilities to create consistent objectives and accelerate cycle timelines.
The implementation emphasized performance management modules, specifically goal setting and appraisals, with standardized appraisal workflows and reporting to support faster report generation and improved objectivity in evaluations. Empxtrack HCM was used to enforce consistent goal frameworks, streamline appraisal processing, and provide structured performance data for HR review.
Operational coverage targeted HR and performance management processes across IFFCO Tokio India, with rollout and ongoing use documented as long term in the vendor case study. The documented outcomes include faster goal completion, reduced appraisal processing time, faster reports, and improved objectivity in HR and performance processes.
|
IFFCO-Tokio General Insurance India ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sapiens International | Legacy | Sapiens IDITSuite Billing | Insurance Billing Administration | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, IFFCO-Tokio General Insurance India implemented Sapiens IDITSuite Billing to centralize Insurance Billing Administration across its product portfolio, aligning billing and premium invoicing with underwriting and pricing models. Sapiens IDITSuite Billing was deployed to manage billing schedules, rating inputs, and customer communication triggers within the insurer's core operational stack.
Implementation work emphasized end to end product configuration, including covers, pricing, underwriting rules, clauses, and risk attributes modeled directly in the billing engine. Functional capabilities configured included policy billing linkage, billing schedules, accounts receivable workflows, and an Underwriting Workbench that interfaced with product and pricing models. The delivery included detailed requirement gathering, documentation of business requirements and functional specifications, and promotion of configuration changes across environments.
Delivery coordinated cross functionally with Underwriting, Policy Administration, Product Design, and Actuarial teams to align pricing optimization and underwriting automation with billing rules. The billing implementation was integrated within the Sapiens suite modules for Policy, Claims, Workflow, Contact, and Correspondence to preserve end to end data flows and customer correspondence. Sapiens International resources served in business analyst and product owner roles onsite, acting as a single point of contact to secure stakeholder sign offs and manage delivery scope.
Governance processes included documented change requests, stakeholder approvals, and staged environment promotions to maintain platform integrity. Product enhancements delivered a robust Underwriting Workbench and supported complex pricing structures and underwriting automation, improving operational accuracy and turnaround time.
|
|
|
|
|
Insurance Claims Management | ERP Services and Operations |
|
2017 | 2017 |
|
|
|
|
|
Insurance Policy Administration | ERP Services and Operations |
|
2017 | 2017 |
|
|
|
|
|
Insurance Pricing and Rating Engine | ERP Services and Operations |
|
2017 | 2017 |
|
IFFCO-Tokio General Insurance India Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Asset Management | Content Management |
|
2020 | 2020 |
|
IFFCO-Tokio General Insurance India CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2011 | 2012 |
|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Data Management Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Tag Management | CRM |
|
2021 | 2021 |
|
IFFCO-Tokio General Insurance India TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
AML, Fraud and Compliance | TRM |
|
2022 | 2022 |
|
IFFCO-Tokio General Insurance India IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at IFFCO-Tokio General Insurance India
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Vice President - Information Technology | VP | IT | |
|
|
|
General Manager Information Technology | Manager | IT | |
|
|
|
IT Manager | Manager | IT | |
|
|
|
Senior Executive Director IT | Director | IT | |
|
|
|
Executive Vice President & CFO | CXO | Finance | |
|
|
|
Finance Manager | Manager | Finance | |
|
|
|
Vice President Information Technology | VP | IT | |
|
|
|
Vice President and National Head - Liability & Specialty Claims | VP | Risk | |
|
|
|
Senior Manager - Health Underwriting | Manager | Risk | |
|
|
|
Senior Executive - Actuarial | Non Manager | Risk | |
|
|
|
General Manager - Actuarial | Director | Risk | |
|
|
|
Claims Head - Health Claims | Director | Risk | |
|
Apps Being Evaluated by IFFCO-Tokio General Insurance India Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from IFFCO-Tokio General Insurance India IT executives and key decision makers. This section highlights IFFCO-Tokio General Insurance India's latest recorded technology evaluations, including TCS BaNCS for Core Banking on 2025-05-08. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the IFFCO-Tokio General Insurance India digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-05-08 | IFFCO-Tokio General Insurance India | Evaluated | Tata Consultancy Services | TCS BaNCS | Core Banking | ERP Services and Operations |
FAQ - APPS RUN THE WORLD IFFCO-Tokio General Insurance India Technographics
IFFCO-Tokio General Insurance India is a Insurance organization based in India,
with around 4779 employees and annual revenues of $1.12 billion.
IFFCO-Tokio General Insurance India operates a diverse technology stack with applications such as
Tally ERP, Empxtrack HCM and Sapiens IDITSuite Billing,
covering areas like ERP Financial, Core HR and Insurance Billing Administration.
IFFCO-Tokio General Insurance India has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tally Solutions, Empxtrack and Sapiens International.
IFFCO-Tokio General Insurance India recently adopted applications including
Ravelin Fraud Protection in 2022, Adobe Experience Cloud in 2021 and Adobe Launch in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of IFFCO-Tokio General Insurance India’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates IFFCO-Tokio General Insurance India’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete IFFCO-Tokio General Insurance India technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.