List of Sapiens PolicyPro Customers
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Since 2010, our global team of researchers has been studying Sapiens PolicyPro customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Sapiens PolicyPro for Insurance Policy Administration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Sapiens PolicyPro for Insurance Policy Administration include: Western Financial Group, a Canada based Banking and Financial Services organisation with 1800 employees and revenues of $200.0 million, Oregon Mutual Insurance, a United States based Insurance organisation with 235 employees and revenues of $161.0 million, Harford Mutual Insurance, a United States based Insurance organisation with 300 employees and revenues of $70.0 million and many others.
Contact us if you need a completed and verified list of companies using Sapiens PolicyPro, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Sapiens PolicyPro customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Harford Mutual Insurance | Insurance | 300 | $70M | United States | Sapiens International | Sapiens PolicyPro | Insurance Policy Administration | 2019 | n/a |
In 2019, Harford Mutual Insurance implemented Sapiens PolicyPro for Insurance Policy Administration in a 17-month program that began in May 2019. The deployment was cloud-hosted and focused on P&C policy administration, underwriting, and quote to issue workflows across multiple personal and commercial lines in the United States. The solution went live to agents in October 2020 as a targeted agent-facing production rollout.
Sapiens PolicyPro modules were configured for core policy administration and underwriting capabilities and integrated with an internally built agent portal and GhostDraft CCM for customer communications management. Operational coverage emphasized agency-submitted business and agent intake, with automation and orchestration designed to increase straight-through processing in quote to issue flows. Program governance followed a staged rollout with agent adoption milestones and centralized operational ownership for policy and underwriting teams. The implementation yielded a 54% increase in straight-through processing and doubled agency-submitted business as reported after agent go live.
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Oregon Mutual Insurance | Insurance | 235 | $161M | United States | Sapiens International | Sapiens PolicyPro | Insurance Policy Administration | 2019 | n/a |
In 2019, Oregon Mutual Insurance deployed Sapiens PolicyPro in April 2019 as a cloud-hosted Insurance Policy Administration solution to support its homeowners line. The implementation used Sapiens PolicyPro for P&C homeowners policy administration and was targeted at the companys operations on the U.S. West Coast.
The deployment provisioned cloud-based policy administration capabilities including quoting and issuance workflows, policy record management, and customer-facing policy servicing components aligned with Insurance Policy Administration functional patterns. Sapiens PolicyPro was configured to manage P&C homeowners product definitions, rating logic, and policy document generation to accelerate quote to issue processes.
Operational scope was concentrated on the homeowners business function, impacting policy administration, quoting and issuance, and the customer digital experience. The April 2019 rollout established a cloud-hosted policy administration platform, and the organization stated outcomes of improved digital customer experience and faster quote and issue processes.
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Western Financial Group | Banking and Financial Services | 1800 | $200M | Canada | Sapiens International | Sapiens PolicyPro | Insurance Policy Administration | 2020 | n/a |
In 2020, Western Financial Group implemented Sapiens PolicyPro for Property & Casualty to modernize quote-to-issue and underwriting processes. The Sapiens PolicyPro rollout was scoped to support Insurance Policy Administration functions and to enable enterprise-wide white-labeled product delivery for Canadian personal and commercial lines.
The implementation centered on policy administration and underwriting capabilities, with configuration of quoting and issuance workflows, underwriting rule automation, and a centralized product model for white-labeled product packaging. Functional configuration emphasized policy lifecycle management, quoting, binding and issuance workflows, and product definition to support both personal and commercial lines across the insurer.
Operational coverage targeted the Canadian market, with the engagement explicitly addressing policy administration and underwriting across Western Financial Group’s distribution footprint in Canada. The program followed a multi-phase property and casualty implementation approach consistent with typical P&C deployments, aligning application configuration to underwriting and issuance business processes.
Governance focused on standardizing product configuration and underwriting decisioning to support white-labeled delivery, and on embedding quote-to-issue process controls inside Sapiens PolicyPro. The deployment positioned Sapiens PolicyPro as the Insurance Policy Administration backbone for contemporary underwriting and policy issuance workflows within Western Financial Group.
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