List of Scorebuddy Customers
London, E6 2JA,
United Kingdom
Since 2010, our global team of researchers has been studying Scorebuddy customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Scorebuddy for Sales Performance Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Scorebuddy for Sales Performance Management include: Beachbody, a United States based Leisure and Hospitality organisation with 355 employees and revenues of $419.0 million, Telus International Ireland, a Ireland based Professional Services organisation with 1800 employees and revenues of $300.0 million, Moneyboat United Kingdom, a United Kingdom based Banking and Financial Services organisation with 35 employees and revenues of $12.0 million, Ac Autopay, a United States based Automotive organisation with 32 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using Scorebuddy, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Scorebuddy customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Ac Autopay | Automotive | 32 | $5M | United States | Scorebuddy | Scorebuddy | Sales Performance Management | 2019 | n/a |
In 2019 Ac Autopay implemented Scorebuddy, deploying Sales Performance Management to modernize quality assurance for its US sales and customer service contact centre. The deployment targeted contact-centre quality management and analytics to increase accountability and streamline performance reporting across support and sales functions. The rollout emphasized operational QA workflows and agent level performance visibility for a compact organization of approximately 32 employees.
Scorebuddy was configured to provide QA scoring, monitoring workflows, analytics dashboards, structured coaching workflows, and automated performance reporting consistent with Sales Performance Management capabilities. The implementation established centralized scoring, audit trails, and governance primitives to support coaching and quality processes at the contact centre level. According to the vendor case study the deployment delivered improved workflows, increased accountability, and streamlined performance reporting and team productivity in the United States contact centre environment.
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Beachbody | Leisure and Hospitality | 355 | $419M | United States | Scorebuddy | Scorebuddy | Sales Performance Management | 2019 | n/a |
In 2019, Beachbody deployed Scorebuddy across its global contact centers to monitor agent performance. Scorebuddy is implemented as a Sales Performance Management application in a multi-tenant quality assurance deployment focused on contact-center quality management and global trend analysis.
The deployment centers on QA scoring and evaluation workflows, agent-level monitoring, and configurable dashboards for coaching prioritization. Functional capabilities implemented include standardized evaluation forms, scorecarding, exception flagging, and trend analytics to surface coaching opportunities. Scorebuddy provides centralized reporting to support consistency in agent assessments across sites.
Operational coverage includes Beachbody’s internal contact centers and outsourcing partners in India, the Philippines, and Mexico, with multi-tenant separation to maintain partner-level data boundaries. The primary business function impacted is customer service, where supervisors and quality analysts use the application to identify coaching needs and track agent performance. The deployment supports cross-region visibility for program managers and contact-center operations.
Governance was organized around standardized evaluation criteria and centralized trend analysis to drive consistent coaching practices and quality workflows across regions. Rollout emphasis was on multi-tenant QA configuration to enable parallel use by outsourcing partners while preserving centralized oversight. The solution is used to identify coaching opportunities and improve consistency in customer service quality across Beachbody’s global contact network.
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Moneyboat United Kingdom | Banking and Financial Services | 35 | $12M | United Kingdom | Scorebuddy | Scorebuddy | Sales Performance Management | 2019 | n/a |
In 2019, Moneyboat United Kingdom implemented Scorebuddy. The Scorebuddy Sales Performance Management deployment centralized contact-centre quality assurance and reporting across multiple UK offices and across QA, collections, complaints, lending and customer service departments.
The implementation focused on standardizing evaluation workflows and real-time reporting to drive consistent scoring and agent feedback. Scorebuddy was configured to provide centralized scorecards, evaluation forms and dashboards to support contact-centre quality assurance and reporting, aligning call evaluation with operational coaching and compliance processes. Configuration emphasized agent-facing feedback loops and visibility for supervisors.
The rollout targeted contact-centre quality assurance and reporting, supporting operational teams in QA, collections, complaints, lending and customer service and increasing agent engagement. Moneyboat reported higher QA scores and improved customer interactions, and the QA program contributed to awards for lending and service. Governance centered on centralized monitoring and calibrated evaluation practices to sustain consistent quality assessments.
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Professional Services | 1800 | $300M | Ireland | Scorebuddy | Scorebuddy | Sales Performance Management | 2020 | n/a |
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Buyer Intent: Companies Evaluating Scorebuddy
- Market Stability Fund, a Netherlands based Banking and Financial Services organization with 10 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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